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SA > Adelaide

Distribution Manager SA

Lion

We are empowered to deliver high quality products to our customers safely and on time. We're all about making life's sociable moments that little bit more special. As our Distribution Manager based in Salisbury, you will have the vision to drive the warehouse function to ensure achievement of our key principles of safety, people, quality, service and costs. In this pivotal and high profile role you will provide leadership to deliver all warehousing functions, be accountable for achieving our customer service benchmarks and ensuring all depots and Distribution Centres are safe and Cold Chain compliant. In addition, you will coach and develop our DC Teams and own engagement plans to ensure results are delivered collectively. Bringing a lean operations approach using OPEX methodology you will be a champion for improving team behaviours and driving continuous improvements, engaging with relevant stakeholders and managing expectations of a diverse customer group. Key will be your ability to deliver significant benefits and sustain a more cost efficient network supply chain to create unique offerings for potential customers, enabling Dairy & Drinks Logistics to leverage its competitive advantage as the Best Chilled Network in Australia. Key responsibilities will include: Safety outcomes, a strong safety culture, and ongoing safety improvements Delivering to operational strategic objectives for the DC teams Identifying and implementing DC efficiencies Delivering results in Safety, DIF, DOT, quality and cost Cultivating an achievement-based culture across a large team Managing warehouse budgets effectively Contributing as part of the state Logistics Network Leadership team and the wider national Network We are looking for a self-starter with a demonstrated leadership background, who enjoys empowering and leading teams. You will be solution-focused with strong analytical skills and hold an ability to identify process or technology improvements. You will be collaborative and able to build and sustain positive relationships with both internal and external stakeholders. Ideally you have strong business acumen and experience across either a transport, 3PL or FMCG environment, chilled manufacturing or distribution environment is highly desirable. Flexible, multi site working arrangements apply to this role, which will bring a diverse range of challenges and projects for you to embrace. At Lion, we are committed to creating a diverse and inclusive workplace. One of the ways we do this is through LIONflex, which is our flexible working framework enabling agile and innovative teams that help deliver our business goals. Talk to us to understand how LIONflex could work for you. Sounds like a fit? Start a conversation today Agencies please note: We understand these are challenging times, however we do not accept unsolicited resumes and assume no liability for agency fees should floated candidates apply directly to our advertised positions.

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Work type
Full-Time
Keyword Match
... role you will provide leadership to deliver all warehousing functions, be accountable for achieving our customer service benchmarks and ensuring all depots and Distribution Centres are safe and Cold Chain compliant. In ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Senior Consultant - Cyber

KPMG

Immerse yourself in our inclusive, diverse and supportive culture Choose the way you want to work by embracing our flexible work arrangements Collaborate with sector and technical experts to grow your knowledge and network KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Management Consulting division is looking for individuals who are passionate about Cyber Security and risk to join their growing Cyber Security Strategy & Governance team in Adelaide as Senior Consultant /Manager on a permanent basis. This opportunity will require you to play an active role in growing KPMG's Cyber Security service line. You will work closely with clients to evaluate their business strategy, understand their technology environment and provide recommendations to enable them to improve their ability to respond to Cyber risks and threats. Your Opportunity This role will focus on business development, client presentations or program delivery working with teams from across KPMG's Management Consulting division to ensure we are able to communicate and deliver on the KPMG customer promise. You ideally support one or more capability chapters Security Assurance, Security Architecture and Engineering, Security Program Management, or Cyber Software Engineering. Your day to day activities will include Developing your consulting skills in a range of technology services such as IT Architecture, Engineering and IT security, security strategy, security governance, security sourcing, and business resilience Assisting clients in managing cyber risks in a way that enhances their ability to meet business objectives, stakeholder expectations and compliance obligations Performing gap assessments between the security processes and operations of our clients against recognised global and domestic standards and regulations (e.g. ISM, PSPF, ISO27001, NIST) Developing benchmarking reports to provide our clients with insight on where they stand when measured against relevant industry practices Improving our clients' understanding and management of risk in technology through designing and implementing effective controls over technology assets Expanding the security skills at the Senior Consultant and Consultant levels in the existing team through CISM and CISSP, ISO27001 like training Leading junior staff to deliver the appropriate outcomes You ideally should hold an NV1 clearance or above, or have the ability to gain government security clearance. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience should include Strong written and verbal communication skills Solid knowledge of Government security principles, the ISM, DSPF, PSPF, ISO27001 and NIST Solid presentation skills including an ability to articulate deeply complex technical issues to senior/executive/board level audience Proven relationship building and maintenance skills A background in IT consulting, IT audit, Risk Management or Cyber Security Tertiary qualification (preferably technology, commerce or similar) and Post-grad qualifications such as CISM/CISSP. Our Directors mostly have Masters Degrees and some have PHd's Experience in sales, client delivery and team leadership with an ability to work across multiple teams, delivery groups and stakeholders Demonstrated experience in management consulting or an industry role working across geographies would be preferred The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion.

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Work type
Full-Time
Keyword Match
... their growing Cyber Security Strategy & Governance team in Adelaide as Senior Consultant /Manager on a permanent basis. This ... able to communicate and deliver on the KPMG customer promise. You ideally support one or more ...
1 month ago Details and apply
1 month ago Details and Apply
SA > Adelaide

M&A Valuations Associate Director, Financial Advisory, Adelaide

Deloitte

The question of 'Value' consistently underpins the decision-making process of Boards, management, investors and other stakeholders - the current business environment this has never been more true. Our specialist Valuations team provides value related advice, assisting clients in managing value throughout the business cycle in circumstances relating to M&A transactions, financial reporting, tax, litigation and management decision-making. We are Australia's leading corporate valuations team and have prepared more independent expert reports than any of our major competitors in the Australian market place. We invest in our people, so you will have access to leading training and development opportunities, allowing you to develop both personally and technically. What will your typical day look like? The role will provide you the opportunity to build a technical skill-set while taking a leadership role in project management and executing a range of complex engagements such as high-profile transactions involving private companies, private equity backed companies, ASX-listed corporates, large scale or unique business/asset valuations, and complex valuations involving bespoke modelling and analytics. More specifically, working in a high-calibre and collegial team, you will be involved in the following: In-depth company, economic, industry, capital markets and competitor research, data analysis and benchmarking Employment of various valuation methodologies such as discounted cash flow, earnings multiples, excess earnings, comparative sales and replacement cost methods, capital asset pricing model, etc Bespoke financial modelling to facilitate the valuation, including scenario/sensitivity/statistical analysis Review of valuation reports, exhibits, letters and other client deliverables Participation in business development initiatives, both with the Partners in the team, and through developing your personal network Leading and mentoring a small team, including contributing to the provision of formal and informal training Managing client relationships and leading discussions during client meetings Project managing engagements, including tracking delivery against engagement timelines and budgets Enough about us, let's talk about you. Our preferred candidate is a natural collaborator who is able to think unconventionally, problem solve and apply commercial thinking to challenge the status quo in designing solutions to real and technical problems. We seek (and reward) talent with a strong problem-solving attitude founded on the use of innovative solutions. The ideal candidate will be able to demonstrate: Previous business and intangible asset valuation experience Strong experience in applying generally accepted valuation approaches: cost, market and income approach Strong MS Excel modelling and/or programming skills Ideally have a Bachelor or Master's degree in finance, economics, mathematics, engineering, actuarial or data science, with relevant post-graduate qualification (e.g. CA, CFA, MBA or Masters in Finance) A market presence and/or desire to build a profile within the Adelaide finance community Previous leadership experience as this role will see you managing projects to support the timely delivery of engagements, whilst simultaneously playing a critically valuable mentorship role to the junior team and building capability and supporting their career development Strong project management and communications skills, including a track record of delivering outstanding client service in compressed timeframes Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound exactly like the sort of role for you? Apply now! By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... presence and/or desire to build a profile within the Adelaide finance community Previous leadership experience as this role will ... record of delivering outstanding client service in compressed timeframes Why Deloitte? ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Food Services Assistant

Estia Health

Food Services Assistance - Part Time Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park are looking for experienced Food Services Assistants to join their team on a part time basis working across a range of morning and evening shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Annual Flu Shot provided Join us! If you would like to know more, please call us on 08 8370 5766 or by emailing us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role with AM and PM shifts!, Opportunity for internal growth in the team, Regular training around food handling and preparation

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Work type
Part Time
Keyword Match
Food Services Assistance - Part Time Nestled within the semi-rural setting of the Adelaide foothills, Estia ... Health Aberfoyle Park are looking for experienced Food Services Assistants to join their team on a part ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Food Services Assistant

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are looking for Food Services Assistants to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Providing residents with memorable dining experiences Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work according to your lifestyle with this Part Time position, Opportunity to internally progress into a Cook position, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are looking for Food Services ... food services (preferably ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Relationship Manager, Business Banking

Macquarie Group

Take ownership of your career and join our Business Banking team in Adelaide as a Relationship Manager. As a Relationship Manager, you will manage a portfolio of clients and be responsible for both property and cash flow lending requirements. You will generate balance sheet and revenue growth through the delivery of superior service and advice to your client base, taking the time to fully understand your clients' business needs and tailoring unique and highly service driven solutions. Key to your success will be your genuine passion and experience as a Relationship Manager within Business Banking, with a proven track record in delivering results. You will demonstrate effectiveness in your planning, have the ability to be innovative and relish working in a diverse and fast paced environment. In addition, you will be an exceptional communicator with strong stakeholder management skills highlighted by your ability to build long standing relationships with clients. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility means to you.

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Work type
Full-Time
Keyword Match
... your career and join our Business Banking team in Adelaide as a Relationship Manager. As a Relationship Manager, ... and revenue growth through the delivery of superior service and advice to your client base, taking the ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Lifestyle Coordinator

Estia Health

Estia Health Kensington Gardens, featuring grand classic décor, has been lovingly renovated in the style of the original 'Gentleman's Bungalow'. Located opposite Kensington Garden Reserve within Adelaide's leafy eastern suburbs, the residence offers ample opportunity for forming new friendships through its personalised lifestyle program. The double-storey home, which places a high emphasis on quality care and individual attention, is situated among expansive and peaceful landscaped gardens. About the role You will bring your vibrant, spontaneous and proactive approach to positively contribute to our residents. Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Prepare monthly reports and reviews Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Lead a team of Lifestyle Assistants and Volunteers. Build on your mentoring and coaching skills Regular training and development opportunities to keep building your skill set Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate IV in Lifestyle (or similar qualification) Knowledge around aged care standards that promote resident choices and decisions Willingness to work as part of a strong team Experience in lifestyle programs Understanding of accreditation standards Effective written and verbal communication skills Empathy and resident focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please call us on 08 8331 8098or by emailing us at kensington@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthPart time role - Monday to Friday, Prepare fun and engaging activities for our residents!, Be part of a friendly and supportive team!

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Work type
Part Time
Keyword Match
... in the style of the original 'Gentleman's Bungalow'. Located opposite Kensington Garden Reserve within Adelaide's leafy eastern suburbs, the residence offers ample opportunity for forming new friendships through its ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Registered Nurses

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are looking for an experienced Registered Nurses to join their team on a Part Time basis working across a range of afternoon and evening shifts . The role involves: Coordinating the daily care needs to our residents The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team and develop your coaching skills as you work to educate our carers Regular tool box talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time position - PM and Night duty shifts to offer, Strong clinical team who will mentor you, Enhance your skills with monthly training and regular toolbox talks

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. About the role Estia Health Aberfoyle Park are ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Support Officer - Aboriginal Families Thrive Program

Australian Red Cross

Applicants must be Aboriginal or Torres Strait Islander. This is an act done for the purpose of carrying out a scheme for the benefit of Aboriginal and Torres Strait Islander people under section 65 of the Equal Opportunity Act 1984 (SA) Full time position 37.5 hours per week Maximum term role until June 2021 Based in Adelaide, SA Who are we Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role This position is primarily responsible for working closely with the Aboriginal Families Thrive Coordinator and Aboriginal families involved in the program to improve the ability of the families to foster positive experiences of learning and education for their children. The position will work closely with Aboriginal family members, Aboriginal community-controlled organisations, schools, children's centres, non-government organisations and government services to deliver coordinated and culturally connected support to Aboriginal families living in the western Adelaide metropolitan area. What you will bring Demonstrated experience working in Aboriginal family support and case management role/s. Well-developed understanding and skills in using strengths-based approaches Well-developed understanding of issues that impact on the health, wellbeing and safety of Aboriginal families including factors which influence the ability of families to support positive learning pathways for their children to working with Aboriginal families and communities. Demonstrated experience working collaboratively with diverse community, non-government and government stakeholders and networks which promote positive and trusted relationships. Highly developed interpersonal skills including the ability to communicate key messages in diverse community and stakeholder environments (including network meetings, community forums). Why work for us? Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further enquiries please see position description below or contact Jamahl Liddle on jliddle@redcross.org.au Closing date: Wednesday, 04 November 2020 AEST Position Description: Support Officer - Aboriginal Families Thrive.pdf

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Work type
Full-Time
Keyword Match
... 's centres, non-government organisations and government services to deliver coordinated and culturally connected support to Aboriginal families living in the western Adelaide metropolitan area. What you will bring ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
SA > Adelaide

Support Officer - Aboriginal Men's Program

Australian Red Cross

Applicants must be Aboriginal or Torres Strait Islander. This is an act done for the purpose of carrying out a scheme for the benefit of Aboriginal and Torres Strait Islander people under section 65 of the Equal Opportunity Act 1984 (SA) Full time role, Maximum term till June 2021 Based in Adelaide, SA Who are we Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role This position is primarily responsible for working closely with the Aboriginal Programs Manager to identify and implement community-based programs which support Aboriginal men in the Port Adelaide and western metropolitan area to engage with programs, services and community development activities associated with the Port Adelaide Justice Reinvestment project. You will be key contact for Aboriginal men involved in programs and services coordinated or available from the Hub. The role will be based primarily at the Tiraapendi Wodli Hub located in Port Adelaide. What you will bring Comprehensive experience working in Aboriginal community-based programs and services. Well-developed understanding of strengths-based approaches to working with Aboriginal men, Aboriginal young men, families and communities. Well-developed understanding of issues that impact on the health, wellbeing and safety of Aboriginal men and families. Understanding of factors which contribute to patterns of offending by Aboriginal men including young men. Demonstrated experience coordinating, implementing and delivering projects with successful outcomes involving a variety of stakeholders. Why work for us? Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further enquiries please see position description below or contact Jamahl Liddle on jliddle@redcross.org.au Closing date: Wednesday, 04 November 2020 AEST Position Description: Support Officer - Aboriginal Mens Program.pdf

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Work type
Full-Time
Keyword Match
... support Aboriginal men in the Port Adelaide and western metropolitan area to engage with programs, services and community development activities associated with the Port Adelaide Justice Reinvestment project. You will be ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
SA > Adelaide

Cook

Estia Health

Cook - Part Time - Aberfoyle Park Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Aberfoyle Park is looking for a part time cook to join their team on a part time basis working across morning and evening shifts. Ensure our residents are provided with healthy, nutritious and delicious meals Tailoring meals to meet individual needs and preferences Working alongside the Head Chef to assist with kitchen management Support the broader kitchen team to deliver a memorable dining experience About you Cert III in Commercial Cookery Experience within a commercial kitchen highly regarded Strong leadership and communication skills Excellent documentation practice An ability fulfill the duties of a kitchen hand when required Experience with delivering a range of fresh meals highly regarded What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Quarterly Masterclasses with other Cooks and Chefs Opportunity to mentor and learn from others in your peer group Expand your own skillset with regular development sessions Work across a wide network within our number of homes Join one of Australia's leading aged care providers in one of the fastest-growing industries Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Work in your local community and make a difference to the lives of our residents Join Us If you're interested in joining Estia Health, or would like to know more about this role please contact 08 8370 5766 or email aberfoylepark@estiahealth.com.au To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Flexible working hours!, Be part of a supportive and friendly team led by our head chef, Showcase your hospitality experience to our residents

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Work type
Part Time
Keyword Match
... Aberfoyle Park Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family ... workplace banking, novated leases and EAP services Work in your local community and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Maintenance Team Manager

PepsiCo - ANZ

PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Sakata Rice Crackers, Quaker Oats, Smith's Chips, Red Rock Deli, Sunbites Popcorn, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. We are committed to recruiting, training and retaining high quality people. Our Regency Park operation has a fantastic opportunity for individuals looking to build or continue their career in people management. To be successful in this role, we are looking for individuals with the following skills and experience: Effective oral and written communication skills Previous experience within Engineering or FMCG leadership Basic understanding of budget preparation (financial & analytical capability) Ability to maintain high performance under pressure Good interpersonal skills and works well with a team Someone who leads effectively by example and is results oriented A forward-thinker who can analyse issues and develop effective solutions Ability to plan and coordinate several simultaneous work activities Tertiary qualifications including electrical or mechanical engineering What we can offer you: Excellent work-life balance with our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our Roll-It program Working at PepsiCo: Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. At PepsiCo, we embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

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Work type
Full-Time
Keyword Match
... our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our Roll-It program Working at PepsiCo: Your positive attitude will ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Cook/Chef

Estia Health

Cook/Chef - Part Time - Encounter Bay From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm. Open and spacious living areas combine with outdoor courtyards and gardens to provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship. Equipped with stylish contemporary amenities and facilities, the home places a notable emphasis on quality care and wellbeing for all residents. About the role Estia Health Encounter Bay is looking for a cook on a part time basis! Work alongside the head chef and hone your skills along the way Provide residents with healthy, nutritious and delicious meals that meet their individual needs and preferences Offer any additional support to the kitchen team Flexibility around picking up additional shifts when required About you Cert III in Commercial Cookery Experience within an aged care environment is highly regarded Strong leadership and communication skills Excellent documentation practice An ability fulfill the duties of a kitchen hand when required Experience with delivering a range of fresh meals highly regarded Immediate start What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Quarterly Masterclasses with other Cooks and Chefs Opportunity for growth internally Expand your own skillset with regular development sessions Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Work in your local community and make a difference to the lives of our residents Join us! If you would like to know more, please call us on 08 8552 5100 or by emailing us at encounterbay@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role, Join a supportive team in a large 123 bed home, Plenty of opportunity for growth internally!

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Work type
Part Time
Keyword Match
... offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Work in your local community and make a difference to the lives of our residents Join ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

National Expressions of Interest | Audit & Assurance

Deloitte

Virtual and physical office environments combined with flexible hours World-class learning and leadership programs Deloitte package - compensation, ongoing training, benefits and discounts Couple your accounting knowledge with your analytical mind to help design and develop game-changing solutions for our clients! What will your typical day look like? Deloitte's Audit & Assurance (A&A) Group is a national practice that offers audit and assurance services across a huge range of sectors and industries. Never stop developing your skills and accreditations (including PCAOB) and take care of high profile clients and complex accounting issues. Every single day is an adventure as you go from leading engagements to crafting and developing solutions for clients. With strong interpersonal skills, you will be a trusted advisor to your clients and able to work collaboratively with your Deloitte peers across Australia. Our twice annual employee review cycle is in place to support your development and reward performance without being limited by tenure in the firm. About the team In Audit & Assurance, our specialist skills empower clients with a clear understanding of their financial position through our 360 degree audit and digital platforms . We don't just understand our clients' businesses and industries, we excavate major opportunities and identify risks beyond traditional financial reporting functions. Our creative team of auditors and accountants is growing more than ever as the world recognises our talent. Deloitte is a global leader in audit and our business has invested over US$1 billion globally in audit transformation, including significant investment in technology and leadership. For Deloitte Australia this investment has been focused on building leading capabilities and contributing to shaping the future of the audit and assurance profession. Enough about us, let's talk about you. We are looking to fill a range of positions, across multiple job levels, and multiple locations so why not talk to us about what you're looking for. Ideally you will have: CA qualifications with professional services experience (ideally in a Big 4 or mid-tier firm) Experience in finance, accounting, external audit or a related field Strong experience in finance systems & delivering finance-related projects Exceptional communication and relationship building skills Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond your borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of opportunity for you? Apply now. #A&A

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Work type
Full-Time
Keyword Match
... a national practice that offers audit and assurance services across a huge range of sectors and industries ... Ideally you will have: CA qualifications with professional services experience (ideally in a Big 4 or mid- ...
4 days ago Details and apply
4 days ago Details and Apply
SA > Adelaide

Audit Contractor - External Audit

KPMG

Fixed-Term Audit contract opportunity with a leading global firm that could lead to further employment opportunities Immerse yourself in an inclusive, diverse and supportive culture Commence start of January 2021 What we offer: Passionate people with a social conscious The chance to travel (domestic/international) Flexible working hours Energetic and talented teams Environments to challenge the status quo A variety of project management teams Multiple social events to meet new people Consistent technological advancements KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. We currently have an exciting opportunity to join our External Audit team on a short term contract basis. This fantastic opportunity could lead to an extension or permanent role in future. Your Opportunity As an Auditor at KPMG, you will be key support to our team during peak season and will conduct external audits and take an in-charge role on engagements as needed. With positivity, enthusiasm and commitment, you will work to a fast pace and achieve client deadlines. Your duties and responsibilities as an Audit Contractor will include but not be limited to; Preparing audit working paper files Conducting external audits and leading teams in this regard. Developing and maintaining relationships with clients Coaching and developing junior staff accountants. Identifying business development opportunities Representing KPMG externally by engaging in the community How are you Extraordinary CA / CPA qualified (or equivalent) Track record of performance with audit experience from a professional services environment Excellent communication and interpersonal skills with enthusiasm and drive Ability to build strong relationships within teams and with clients This audit contract is a fantastic opportunity for an immediately available audit professional keen to further their experience within a major professional services firm The KPMG Difference We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... new people Consistent technological advancements KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Production Team Member - Weekend Shift

PepsiCo - ANZ

At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo is able to manufacture products that are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world! So, apply now to be a part of the winning team that produces much loved brands in Australia like Smith's, Pepsi Max, Red Rock Deli, Sakata, Twisties, Gatorade and Sunbites. This is your opportunity to join an award-winning manufacturing team at a site that is ranked within the top 5% of PepsiCo plants globally! We take our work seriously and are dedicated to delivering our much-loved brands to our consumers without compromising on quality. It is crucial for us to ensure we have the right people within our business. We have several vacancies, at our Regency Park snacks plant, for Team Members to join our Weekend Crew for day or night shift. You will play a key role in running our Red Rock Deli, Smiths, Doritos and Twisties production lines. We are looking for our next generation of team members who are looking for more than just a job! Please rank your preferred shift in your application. The hours of operation for our weekend shifts are: Weekend Night Shift: 1800 Friday - 0600 Saturday, 1800 Saturday - 0600 Sunday, 1800 Sunday - 0000 Midnight. Weekend Day Shift: 0600 - 1800 Saturday, 0600 - 1800 Sunday **Please note that training for the weekend shift will take place on day or afternoon shift during the week ** Key responsibilities include Advanced packaging machine equipment operations and cleaning Sanitising machines and production area Advanced production line management Preparation and completion of accurate records Equipment calibration and monitoring. Commitment to quality assurance. We're looking for our next generation of team members with the following skills/experience A good mechanical aptitude A strong attention to detail A flexible approach to ensure the job gets done right the first time Commitment to achieving team goals See yourself as a motivated individual with a hunger to progress your career. Shortlisted candidates will be required to complete a video interview in your own time followed by a face to face interview with our Talent Acquisition and Production Teams. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Due to the volume of applications received only successful candidates will be contacted. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

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Work type
Full-Time
Keyword Match
At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo is able to manufacture products that are enjoyed by consumers more than one billion times a day in more ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Production Team Member - Afternoon & Night Shift

PepsiCo - ANZ

At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo can manufacture products that are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world! So, apply now to be a part of the winning team that produces much loved brands in Australia like Smith's, Pepsi Max, Red Rock Deli, Sakata, Twisties, Gatorade and Sunbites. This is your opportunity to join an award-winning manufacturing team at a site that is ranked within the top 5% of PepsiCo plants globally! We take our work seriously and are dedicated to delivering our much-loved brands to our consumers without compromising on quality. It is crucial for us to ensure we have the right people within our business. We have several vacancies, at our Regency Park snacks plant, for Team Members to join our Afternoon or Night Shift Crews. You will play a key role in running our Red Rock Deli, Smiths, Doritos and Twisties production lines. We are looking for our next generation of team members who are looking for more than just a job! Please rank your preferred shift in your application. Afternoon Shift - 1400 - 2230 Night Shift - 2200 - 0630 **Please note that training for the weekend shift will take place on day or afternoon shift during the week ** Key responsibilities include Advanced packaging machine equipment operations and cleaning Sanitising machines and production area Advanced production line management Preparation and completion of accurate records Equipment calibration and monitoring. Commitment to quality assurance. We're looking for our next generation of team members with the following skills/experience: A good mechanical aptitude A strong attention to detail A flexible approach to ensure the job gets done right the first time Commitment to achieving team goals See yourself as a motivated individual with a hunger to progress your career. Shortlisted candidates will be required to complete a video interview in your own time followed by a face to face interview with our Talent Acquisition and Production Teams. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Due to the volume of applications received only successful candidates will be contacted. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

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Work type
Full-Time
Keyword Match
At PepsiCo Australia & New Zealand, our people are the key to our success. It is because of our people that PepsiCo can manufacture products that are enjoyed by consumers more than one billion times a day in more than ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Control Systems Engineer

PepsiCo - ANZ

PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. This position will place you as the primary point of reference and support for all control systems related responsibility on the site. You will work to ensure effective plant equipment efficiency by developing and implementing strategies, processes and completing projects that advance the sites automated control systems and proactive maintenance strategies. Key accountabilities: Improve plant capability, safety and reliability by resolving operational issues and improving proactive maintenance systems Evaluate, plan, co-ordinate and implement systems projects managing to budget and schedule The continuous reduction in engineering downtime Actively support Workflow process to eliminate failures at the source Site reference point for all control systems issues + technical reference and support for PANZ business Site reference point for all electrical integrity and compliance issues Development of the site's control systems capability through training, coaching and mentoring of the site's electrical personnel in controls technology Provide Electrical engineering/control system expertise to all departments as required Ownership of the site control system back-up process and support structure. Qualifications / Requirements: Highly developed problem troubleshooting skills Strong analytical and planning skills Proven ability to set and gain commitment to targets and deadlines Well-developed PC skills, desirably with exposure to AutoCAD, Microsoft applications and SAP Effective people management and leadership skills Electrical Engineering qualifications relating to control system theory and application, preferably at degree level Formal training in Allen Bradley PLC and Panelview programming Wonderware Software Windows Server and MS SQL Server management 3 to 5 years providing control system and/or electrical engineering support in a manufacturing environment Exposure to root cause analysis processes and Continuous Improvement methodologies Proven ability to work with cross functional teams This is an awesome opportunity for someone who is driven by results and looking for a rewarding challenge with one of the largest and most successful FMCG companies in the world. Onsite benefits include Staff parking, vehicle leasing plan, onsite health professional, access to the PepsiCo Extras program and endless career development opportunities with an iconic Multi-National Company! Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ Regency Park team. Who knows where it might lead. To find out more about PepsiCo Australia & New Zealand and exciting career opportunities, visit our website www.pepsicojobs.com . At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

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Work type
Full-Time
Keyword Match
PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, ...
1 week ago Details and apply
1 week ago Details and Apply
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Keyword Match
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... achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service Please note that if you are the successful candidate you will be required to complete ...
1 week ago Details and apply
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... achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service Please note that if you are the successful candidate you will be required to complete ...
1 week ago Details and apply
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Customer Support Assistant Mt Isa

Commonwealth Bank

Please note this position is offering 15 - 20 hours per week. Before applying please ensure you are available and flexible Monday to Friday during branch opening / closing hours What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
6 days ago Details and apply
6 days ago Details and Apply
VIC > Melbourne

Claims Service Consultant - Motor Warranty

Allianz

Allianz is the home for those who dare to challenge business as usual. We are looking for a customer centric professional with a high attention to detail to join us and contribute to our high performing team. As a Motor Warranty Claims Support Consultant you will support the Motor Warranty Claims team by assisting with claims related administration and incoming customer service queries. Based directly above Melbourne Central Station right in the heart of the CBD, this is a permanent fulltime role with opportunities to grow your career within a business with over 85 million customers across 70 countries worldwide. Your responsibilities in this role include: Customer queries relating to payments and general inquiries Correctly allocating claims related information to portfolio manager Representing Allianz to commercial customers through invoice follow up Handling lodgement and liability decisions relating to Tyre and Rim claims Keying payments for authorisation To be considered for this role it is essential that you: Must be a Fully qualified motor mechanic Have excellent relationship management skills and negotiating skills Possess a high attention to detail and the ability to multitask in a fast paced environment Are able to provide technical support to agents and internal employee. If you are looking to be challenged in your role, have opportunities for career development and be secure in your future as part of a strong global business, apply today and see where a career at Allianz can take you. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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Work type
Full-Time
Keyword Match
... challenge business as usual. We are looking for a customer centric professional with a high attention to detail to ... claims related administration and incoming customer service queries. Based directly above Melbourne ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Customer Experience Officer

Transdev Australasia

Part of a team supporting our community At the heart of customer interaction Playing an important part in how our city comes to life About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 19 countries around the world, with 83,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. The work you carry out at Transdev touches the lives of your family, friends and future generations alike. The role As part of the broader Communications team this role will be at the heart of our community and central to improving our customer experience. Whether it's via the phone or written communication, this role will be all about the customer and how you respond to the challenges that each day brings. What you bring In addition to your passion for delivering excellent customer service, you will thrive on turning a dissatisfied customer into a satisfied customer. You will be passionate about resolving each enquiry in a timely manner and possess the ability to work under pressure without affecting the quality of your work. Experience utilising CRM systems is highly regarded. The benefits for you In return, we offer competitive pay and benefits and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential. Our values and beliefs The work we carry out at Transdev touches the lives of our families, friends and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. Our recruitment process We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online. Please contact leanne.garland@transdev.com.au for additional information.

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Work type
Full-Time
Keyword Match
... you bring In addition to your passion for delivering excellent customer service, you will thrive on turning a dissatisfied customer into a satisfied customer. You will be passionate about resolving each enquiry in a ...
3 days ago Details and apply
3 days ago Details and Apply
QLD > Other Regions QLD

Customer Support Assistant Longreach

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 12-4pm Wednesday 12-4pm Thursday 12-4pm Friday 12-4pm What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data ...
9 hours ago Details and apply
9 hours ago Details and Apply
NT > Alice Springs

Customer Banking Specialist Alice Springs

Commonwealth Bank

Please note we currently have two part time opportunities offering 12 - 30 hours per week at our Alice Springs Branch. Monday to Friday Flexibility is key. Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
8 hours ago Details and apply
8 hours ago Details and Apply
NSW > Other Regions NSW

Customer Support Assistant Broken Hill

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday to Friday 9-30am to 1-30pm (16 hours pw) What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
13 hours ago Details and apply
13 hours ago Details and Apply
QLD > Sunshine Coast

Client Services Officer

Estia Health

From the moment you arrive, Estia Health Nambour surrounds you with the ambience of a luxury tropical resort - from its large bay windows, dedicated spa room and fitness centre to its light-filled lounge areas and tasteful décor. Situated on a quiet residential street, the residence is close to public transport, shops and many local amenities including the hospital, RSL and sporting facilities. About the role Estia Health Nambour have a fantastic opportunity for an experienced Client Services Officer to join our friendly and supportive team on a part time basis. As first point of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families in their journey into residential Aged Care. The successful applicant will provide our customers with a seamless admissions experience and offer our referrers easy access to our beds. This position will suit an energetic and results orientated individual who is passionate about driving customer satisfaction in residential Aged Care. Key responsibilities will include but are not limited to: Manage all customers inquiries including conducting site tours and holding resident/relative discussions and liaise with internal and external stakeholders Proactively manage the pipeline of inquiries to improve sales and conversion rates Proactive engagement of referrers including identifying new potential referrers and community linkages Implement sales programs to increase the uptake of additional services including activity programs Act as the Customer Service champion for the home by monitoring service stands, ensuring training of staff and actioning resident satisfaction feedback What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Support from Management with developmental kits to expand your skillset Energetic and committed administration team that will guide you in the role and support admissions Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to work across a wide network and learn or mentor others in your peer group Join one of Australia's leading aged care providers in one of the fastest-growing industries Work in your local community and make a difference to the lives of our residents About you Our ideal candidate has proven time management and organisational skills along with the flexibility to manage changing business needs. 5+ years' experience in sales/front office hospitality roles A track record of success in sales including strong negotiation and outstanding customer service Impeccable presentation, excellent communication and the confidence to build rapport with a wide range of people The ability to work both individually and as a team to achieve desired outcomes Knowledge of Aged Care including fees and funding (Ideal but not essential) Previous experience delivering training would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but not essential) Join now! If you would like to know more, please call email us at Nambour@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/Enjoy a Part Time role without weekend hours!, Be a driver for customer satisfaction in residential Aged Care, Attractive remuneration package

Read More
Work type
Part Time
Keyword Match
... of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families ... be highly regarded Qualifications in sales, customer service or hospitality would be an advantage ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
WA > Perth

Work at Home - Client Service Consultant

Macquarie Group

With a passion for client service, you'll work in a fast moving and ever-changing environment where you will be given the opportunity to take ownership and accountability for your workload, whilst working from home. With that in mind, while working remotely, you will be part of a supportive, high performing team, with all technology and training provided. Your team members will also be located remotely and be supported by teams across Australia. As a Client Service Consultant in our People, Culture & Client Experience team, you'll be the first point of contact for phone and email-based enquiries for customers of our retail bank. You'll provide extraordinary customer service and take ownership of client queries. You'll work to deadlines in order to meet our customer's needs and liaise with other team members to deliver solutions. With at least 2 years of experience in the Financial Services industry and an understanding of a call centre and/or operations environment, you'll have professional communication skills, strong problem-solving skills and the ability to follow processes and procedures. If you enjoy customer service and have a proven ability to build strong relationships with clients and stakeholders, apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... ll be the first point of contact for phone and email-based enquiries for customers of our retail bank. You'll provide extraordinary customer service and take ownership of client queries. You'll work to deadlines in order ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Human Resources National Service Centre Manager

KPMG

Transform your customer service leadership experience into making a real difference in our Firm Lead a large team of administrators with freedom to create and implement change Rhodes location l Modern office and technology KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities Our HR Operations team are the first line of support for our business when it comes to HR matters. This Team Manager will be responsible for the day to day operation and management of all administration and maintenance tasks for the HR Operations team. Your Opportunity Lead the administration of our HR Operations processes with a team of extraordinary people who are passionate about supporting our people processes. You will: Facilitate and lead the team; outline expectations, provide feedback on performance and integrate new or changing policies or procedures Monitor performance and provide feedback to staff including quality monitoring reviews aligned to the Governance and Quality Framework Have the ability to interpret and analyse productivity reporting and make relevant changes in an agile environment Make recommendations for improvements to optimise performance across the team & service Manage complaints, escalations, compliance and governance requirements Be a key driver of the HR operations transformation including the streamlining of broader HR process' into the operations function. How are you Extraordinary? At KPMG, we believe diversity of thought, background and a strong service mindset strengthens relationships and delivers real impact to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Prior team leadership experience in a contact centre or similar environment within a financial, professional services or large corporate environment (HR experience desirable) Proven track record to meet and exceed service level agreements Outstanding communication skills both verbally and written. Strong people leadership skills and capabilities Solid experience in forecasting, workforce planning & capacity management The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
Transform your customer service leadership experience into making a real difference in our Firm Lead a large team of administrators with freedom to create and implement change Rhodes location l Modern office and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Financial Services Contracts

Bankwest

Permanent, part-time role (4 days per week) We are open to candidates from any Australian location Ability to work remotely See yourself in our team: Our Banking Legal team has a deep partnership with the Retail Banking Services (including Bankwest) and Business Banking (including CommSec) teams and is a key enabler for the business delivering quality outcomes for their clients. Our broader Legal Services is part of Legal and Group Governance. Everything we do reflects our Unifying Intent, namely that we exist to help the organisation arrive at simpler, better outcomes. Our success is built on trusted partnerships, curiosity and quality insights. Do work that matters: You will play a key role delivering high value strategic legal services to the Retail Banking Services (including Bankwest), Business Banking and Enterprise Services business units in relation to: Drafting and negotiating a wide range of contracts, with a focus on technology-related and general procurement agreements Advising on privacy, data and cyber security matters, including use of cloud-based services. Providing risk management and contract management advice, including in relation to large scale technology implementations Digitisation of services, including via online and mobile applications, preferably in a banking services environment. We're interested in hearing from people who have: Minimum 7 years PQE Law degree and Australian admission to practice Strong experience in drafting and negotiation of a broad range of technology and general procurement contracts, preferably both in a top tier law firm and in-house Experience in banking law will be highly regarded, preferably both in a top tier law firm and in-house Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of matters, and provide succinct advice Sound knowledge of Australian laws and current issues applying to procurement, technology and banking Experience in legal issues arising from digital initiatives and digital banking, including fintech developments. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... developments. Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Client Service Officer

Citi Australia

The role of the Client Service Officer is to provide a pro-active customer service experience to all Citi's domestic and international clients covering both investor and intermediary client types in support of both Australian and New Zealand markets and extending to global markets. They are required to meet the SLA turn around in responding to all incoming queries received by telephone or email. Client associates also face off to local and regional Client Executives as well as Regional Global Window operations in servicing client's needs across trade support and corporate actions. KEY ACCOUNTABILITIES To receive and distribute all incoming client inquiries for the department and monitor responses to ensure accuracy and adherence to our communication and service standards Record all incoming queries in the Enquiry Database system Provide CDS (Citidirect for Securities) level 1 support for all clients Within the group, prepare and manage client credit requirements for each settlement day in conjunction with the a/c management, risk and credit teams Monitor all settlement systems to ensure all issues are escalated and resolved without client impact Monitor and calculate client's stock positions where necessary The preparation of weekly/monthly client service reports for presentation in client service meetings with operations management and the account management team Maintain all client signatory lists, standing instructions and service standards to ensure the information is kept up to date Participate in all new client take on's to ensure a smooth implementation Communicate any cross selling opportunities to the Account Management Team in dealings with clients Conduct regular client service calls and prepare and distribute call reports Participate in system testing and process improvement projects Manage receipt and distribution of incoming client instructions by facsimile and MT599 SWIFT Escalate client issues to supervisors and managers where necessary Providing effective backup and assistance to other team members within the group. This includes support for processing of equities, managed funds, A&T, cash, corporate actions as well as private equity transactions Within the group, assist with the preparation and distribution of daily, weekly and monthly MIS for distribution to local and regional senior management Design and maintenance of procedures and documents pertaining to client service and settlement processing Participate in teams cross training programs as required to further develop own skill-set and be able to provide support to other teams as required. This incorporates performing duties on NZ client service desk as well as night desk support. Proactively work with other internal Citi teams to ensure understanding of changing client requirements and needs Be able to understand, explain and guide clients through basic and complex corporate action events. Work with our Corporate Actions team to ensure event information and requirements are client friendly while not adding additional risk to Citi Be able to understand, calculate and explain to clients any tax withheld on income payments QUALIFICATIONS / EXPERIENCE REQUIRED Qualifications Securities Institute (SIA) or tertiary qualifications preferred but not essential. Description of minimum work experience required for this role Minimum of 2 years Settlements / Client Service experience , gained within a broking or custody environment ------------------------------------------------- Job Family Group: Operations - Transaction Services ------------------------------------------------- Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Officer is to provide a pro-active customer service experience to all Citi's domestic and international clients covering both investor and intermediary client types in support of both Australian and New Zealand markets ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

Customer Experience Manager - NSW

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Customer Experience Manager, you will be responsible for generating, nurturing and converting leads through highly developed relationship management skills in a NSW region, and being an outstanding brand ambassador. The role will assist in converting Zenitas' Aged and Disability Care strategic priorities into action across Australia; working closely with the GM, Clinical network, CEM network and Service Delivery team to be responsive to new clients. Each day may be different, but your core responsibilities will include: Developing sales plans to achieve targets, including identifying target groups, tactics and timelines Be responsible for identifying, triaging, assessing and onboarding clients ensuring a positive first experience Establish and maintain membership of/or network with relevant professional groups, attends seminars and conferences, and participate in industry associations Generate, nurture and convert leads through planned sales and marketing initiatives, including community events and build and maintain strong local community referral networks About You We are looking for a client focused and resilient team player with excellent problem-solving skills. Our ideal candidate will be a value driven person with a positive can do attitude and a good knowledge of disability and aged care sector (NDIS, Aged Care services and packages, individual support funding and other community services etc.) To do well in this role you will also have: Previous experience in a sales/business development position Knowledge of the health sector and in-home health service opportunities is highly desirable Excellent communication skills, interpersonal skills and consultation skills Great ability to build connection with clients in order to provide personalised solutions to them Good computer skills and ability to travel across the NSW region What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great team environment Full time permanent role Opportunity to gain further training and professional development What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... pathology, and dietetic services. The Opportunity As a Customer Experience Manager, you will ... closely with the GM, Clinical network, CEM network and Service Delivery team to be responsive to new clients. Each day ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Customer Experience Executive, Balgowlah - NSW

Stockland

The Opportunity Your role will assist to maximise financial performance by implementing innovative marketing strategies and practices that supports the delivery of Stockland's vision, outcomes and management of local centre, community and retailer communications and opportunities in these areas. The role is 0.6 FTE, part-time working 3 days a week and will be based out of Stockland Balgowlah. Some of your duties will include: Support on successful implementation of campaigns Network locally to ensure that sponsorship and participation opportunities are identified Assist in identifying key stakeholders within region and develop communication schedule to ensure regular contact Engage relevant local groups and committees Engage with local retailers and integration of the retailers into key marketing campaigns Review of social and digital media relative to customer interactions and response including escalation when necessary About You You will bring your marketing and your strong customer focussed experience, preferably within the retail industry Ability to build and manage strong relationships with stakeholders You will be an excellent verbal and written communicator Ability to work under pressure and meet agreed deadlines in a fast-paced environment The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidized lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Part Time
Keyword Match
... through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want ... subsidized lifestyle, health, well-being and financial services products. Due to the permanent nature of this ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Customer Research Lead - Canstar Blue

Canstar

Canstar is Australia's biggest financial comparison website. For over 25 years, Canstar has been researching and rating financial and consumer products. We employ over 150 staff with a diverse range of educational and professional backgrounds. We take pride in the cultural and gender diversity of our staff and our ability to offer our people the opportunity to grow and develop their skills as the company grows too. Canstar Blue's research team is responsible for the research of 200+ categories annually. As the Customer Research Lead you'll be responsible for managing the end-to-end consumer research program across Canstar Blue. What Canstar Offers: Supportive and flexible working environment Birthday leave Employee Assistance Program Health & wellbeing program of benefits Fun social club and company culture Training and development opportunities in areas that matter to you What You Will Be Doing: Research and Ratings Coordinate the consumer market research schedule and process for both Australia and New Zealand and ensure that data is delivered in a timely manner Conduct basic statistical analysis of raw data results and prepare documents for the formal Research Committee meetings Contribute towards the planning of the research schedule in order to deliver against both B2B and B2C business objectives Manage external research agencies to ensure delivery of quality and timely data Develop analysis decks leveraging research data for external stakeholders Ensure the continued quality of data outputs and analysis Continuously improving the research business model and growing the return on investment Leadership Lead the Casual Research Assistant in the execution of Canstar Blue Research tasks Develop the capabilities of the Casual Research Assistant through coaching and professional development Be a strong advocate for the quality of the data and the robust results What You Need To Bring To The Role: Minimum 3 years experience in managing research projects and budgets Preference for formal degree in Marketing / Business / Psychology Strong written and verbal communications skills Time management and organisational skills Ability to collaborate with wide range of stakeholders High attention to detail and commitment to accuracy Experience using advanced functionality in Excel/Google Sheets and knowledge of wider Google Suite Experience with Qualtrics would be advantageous Strong understanding of quantitative research methodology What Will Give You The Extra Edge: Experience working in a digital environment highly regarded Experience working in the consumer goods or services industry Prior experience leading a small team Have an agile mindset -adapt to changes and shifting priorities as needed. How Can You Join The Team: If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded to your profile. Please contact Canstar's Talent Attraction Specialist, Emily Conaghan, via careers@canstar.com.au for general enquiries. Applications close 5pm Friday 18 December 2020 . Supportive and flexible working environment, Training and development opportunities in areas that matter to you, Health & wellbeing program of benefits

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Work type
Full-Time
Keyword Match
... for the research of 200+ categories annually. As the Customer Research Lead you'll be responsible for managing the ... Experience working in the consumer goods or services industry Prior experience leading a small team ...
5 days ago Details and apply
5 days ago Details and Apply
VIC > Melbourne

Manager - Customer Experience (Telecommunications)

KPMG

Value the opportunity to partner with multiple clients to provide innovative solutions that deliver real impact. Enthusiastic about joining an inclusive, diverse and supportive culture. Choose the way you want to work by embracing our flexible work arrangements KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Customer Brand & Marketing Advisory (CBMA) division helps our clients bring greater value to their customers and the citizens of Australia. Our objective is to revitalise our clients' focus on customer and citizen value by employing all the elements of a sophisticated marketing, sales, distribution and customer experience focus. We provide deep subject matter expertise across brand and marketing strategy, customer transformation, insight and research, sales and marketing effectiveness leveraging innovation and design thinking methods. Your Opportunity This is an excellent opportunity to join our customer experience practice which sits within CBMA. This Manager role is based in Melbourne with some travel required on occasion. A role has become available to help support our clients in the telecommunications and corporates sector. If you have a passion for designing and delivering customer experiences that accelerate digital adoption, deliver real benefits to both the customer and business, then this is the job for you. As an accomplished CX and digital practitioner you'll work with extraordinary people who are passionate and courageous about supporting clients. You will: As part of Customer Advisory manage one or more client engagement or components of large-scale engagements, as well as individually contribute to quality work on the engagement Provide input and contribute to the planning and delivery of engagements including work plans, timelines, project management and resource allocation. Identify ways to analyse information quickly and efficiency using innovative and creative solutions to solve problems Recognise the importance of a highly skilled team and actively encourage the team to continually increase its knowledge, skills and experience. Demonstrate commitment to continuous improvement in the delivery of quality services to clients, providing value add solutions to client's problems. Build excellent stakeholder relationships with individuals at varying levels of seniority. Be a support, coach and encourage the Consultant and Senior Consultant teams to integrate into the firm and develop their capabilities and contribution always maximizing engagement and quality outcomes. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Demonstrated experience in a customer experience role B2B or B2C oriented organization or previous consulting experience to clients on these disciplines. Experience working in or consulting to the telecommunications industry and a working understanding of the telecommunications market is preferred Deep understanding of customer experience principles, channel effectiveness and customer measurement. Experience working with CRM platforms such as Salesforce or Dynamics will be an advantage. Ability to analyze customer experiences, channel design and effectiveness, voice of customer and customer delivery operating models Demonstrable experience in human centred design, channel and digital capability uplift, sales and service process and operational excellence. A strong understanding of how customer strategy & experience can drive business outcomes. Proven ability to synthesis and analyze large amounts of data with ease. Excellent communication and interpersonal skills with the ability to provide clear and compelling arguments to external clients. Natural critical thinking skills and the ability to work through complex business problems to develop strategy and translate into practical actions resulting in organizational effectiveness. University degree in a relevant discipline (e.g. Marketing, Statistics, Commerce, Arts, Econometrics, Computer Science, Engineering etc.) The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... centred design, channel and digital capability uplift, sales and service process and operational excellence. A strong understanding of how customer strategy & experience can drive business outcomes. Proven ability ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Brisbane

Associate Director - Health, Ageing and Human Services

KPMG

Join our market leading Aged Care & Seniors Living Consulting Practice Immerse yourself in an inclusive, diverse and supportive culture We make a real difference to communities through our social and environmental programs KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Aged Care & Seniors Living practice forms part of KPMG's National Health, Ageing and Human Services (HAHS) team and undertakes detailed research and analysis to underpin effective and informed policy, strategic, and operational decision making by all levels of government and industry. We take a rigorous approach to our work by drawing on a broad range of technical expertise and capability and coupling it with deep sector-specific knowledge and experience. Through this approach, we have the capacity to provide innovative and tailored solutions to our clients. We are currently looking for exceptional candidates to help grow our aged care & seniors living sector focus. You will join a diverse team that includes individuals with a range of expertise in clinical, financial, technology and policy backgrounds to collaboratively deliver innovative solutions to Australia's ageing population challenge. We do this by leading the market through deep sector expertise, extensive networks and a culture of innovation, team work and collaboration. Your Opportunity Your role as an Associate Director in our team will see you: Developing relationships particularly with our non-government clients to understand their challenges and build trust Managing teams comprised of a diverse range of professionals delivering a range of concurrent projects Managing and delivering projects with excellence to address our clients' challenges, including: Conceptualising, scoping and structuring aged care engagements Considering different perspectives to develop innovative solutions to clients' issues Synthesising and analysing findings and presenting them in clear and compelling ways Preparing reports and presentations Contributing to business development activities, including developing and maintaining client relationships, preparing proposals, and contributing to the development of new solutions to address complex problems facing our aged care system Taking a strong focus on continuous professional development with ongoing training and mentoring in one of the world's most respected and trusted professional services firms. Ideally, you have experience with all or some of the following ideally with an-depth understanding of the Australian aged care & seniors living sector: Client centred policy and service redesign Operational improvement Financial modelling and analysis Industry analysis and business strategy development Policy review, reform and evaluation Regulation and industry reform Business cases and feasibility studies Customer experience and marketing Reviews and evaluations of services, programs and policies Digital transformation How are you extraordinary? Successful candidates bring the following experience: Preferably, previous experience within the Aged Care sector, particularly with aged care providers and retirement village operators, and a commitment to promoting better practices in our communities Preferably, previous experience in the development of business cases, strategy and economic modelling and analysis in an Executive, Board and/or Government context Development of solutions to problems to deliver effective outcomes The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience at KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... forms part of KPMG's National Health, Ageing and Human Services (HAHS) team and undertakes detailed research and analysis to ... studies Customer experience and marketing Reviews and evaluations of services, programs ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Senior Services Engineer

Lendlease

Lendlease Building is searching for a Senior Services Engineer to join our project delivery team on the HMAS Watson Redevelopment project, the Royal Australian Navy's principal warfare and navigation training establishment, based in Watsons Bay. With a national delivery capability, combined with a sector-focussed approach, Lendlease Building provides innovative and industry-leading project management, design and construction services driven by detailed sector knowledge and experience. Located at the entrance to Sydney's iconic harbour on the South Head, HMAS Watson acts as the Australian Navy's primary maritime warfare training centre and provides a base for the Training Authority Maritime Warfare (TA-MW). This project will see a major redevelopment of the site including new modern Navy training facilities. The Role As Senior Services Engineer, you will play an integral role in managing and resolving the detail design for the complex building services packages across the project, whilst managing subcontractors and service suppliers to deliver a successful construction project. This includes developing and maintaining construction programs, implementing the procurement strategy, value engineering, managing quality and ensuring high levels of Health & Safety at all times. You will be responsible managing the interface requirements between services and building elements including design, coordination, approval, installation, and commissioning and completion requirements of all services disciplines in conjunction with the project team. Requirements Degree qualified in a relevant field of study (Engineering or Construction Management related) Previous experience working on large-scale projects, where you will have managed complex building services packages (mechanical, electrical and hydraulic) Strong communication and leadership skills will be essential as you'll be managing multiple internal and external stakeholder groups Making yourself accountable for driving customer focused outcomes and safety initiatives at all times Benefits Job security with a large pipeline of work Bonus scheme, Employee Share Acquisition program and options for salary sacrificing Career development and growth opportunities Health & Well-being Program We embrace the value of a vibrant and diverse workforce and recognise that out people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower out people and support their individual needs. Inclusion sets us all up for success.

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Work type
Full-Time
Keyword Match
... new modern Navy training facilities. The Role As Senior Services Engineer, you will play an integral role in ... groups Making yourself accountable for driving customer focused outcomes and safety initiatives at ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

M&A Transaction Services Manager, Financial Advisory, Sydney

Deloitte

Join Australia's leading, award-winning M&A services business. The strength and depth of Deloitte offering across the M&A spectrum from Lead Advisory through Transaction Services to Post-merger Integration is unrivalled. Imagine yourself thriving in a supportive environment, building on your M&A experience with a diverse range of clients. Are you in? About the team Our supportive team turns clients' frustration into assurance with sophisticated and tailored M&A advice. Our clients include Australian private and listed corporates, global enterprises, private equity firms and Government. Our Sydney based team regularly draws on the capabilities of our colleagues in other parts of M&A and from across the firm to provide multi-disciplinary insights to our clients, supporting them throughout the transaction lifecycle. This is enhanced by our embedded data analytics platform, iDeal, within our core offering that provides detailed insights for both our corporate and private equity clients. What will your typical day look like? As a Manager you will develop an impressive range of commercial consulting skills that will fast-track your career and multiply your options. Benefiting from early client exposure and learning from some of the top practitioners in the field, you will be involved throughout the lifecycle of some of the largest, most complex and high-profile deals in Australia. Our clients are at the centre of what we do. Developing a deep understanding of their business and commercial environment is essential for our success. As such, you will spend time building lasting client relationships based on deep industry knowledge and relevant research. You will also get involved in performing detailed financial analysis and support the development of key documents for a transaction e.g. Transitional Service Agreements, executive board reports and papers addressing a range of strategic issues. Your talent in negotiation and influencing is sure to grow as you participate in business development and relationship building programs. This role will also provide the opportunity to: Lead workstreams and support the delivery of engagements through financial due diligence as well as preparation of data-centric analysis and dashboards Work directly with the Partners in more complex areas of transaction structuring and the accounting and taxation implications of alternate structures Mentor and support the development of junior staff and develop enthusiasm and commitment from teams Set yourself a career path with clear and honest visibility around progression Enough about us, let's talk about you. You are someone with: Experience in performing financial due diligence assignments in a transaction environment or business combination experience gained through the audit of acquisitive businesses Structured thinking style with excellent analytical and financial skills to support complex transactions Sound understanding of accounting principles and concepts Familiar with the M&A process / transaction lifecycle / deal process and various parties within it Articulate communication and confident presentation skills Ability to develop, coach and motivate junior members of the team Ideally a post graduate qualification (e.g. CA, CPA, CFA, MBA or Masters in Applied Finance) Why Deloitte At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact our Talent Acquisition team. We'd love to hear from you. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... strength and depth of Deloitte offering across the M&A spectrum from Lead Advisory through Transaction Services to Post-merger Integration is unrivalled. Imagine yourself thriving in a supportive environment, building on ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Townsville

Case Manager - Townsville Homelessness Services Hub

Australian Red Cross

Full time Maximum term position until 30 June 2020 Townsville About Red Cross Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. Our vision is human dignity, peace, safety and well-being for all. About the role Operating from a strengths based and humanitarian framework, you will assist people to access the homeless service system and support their transition out of homelessness or assist in preventing people from becoming homeless. Service users will benefit from this role's inclusive and person-centred approach whereby the client/consumer is at the centre of planning and delivery. What you will bring Demonstrated experience in case management Proven highly developed organisational and time management skills Excellent records management and general office administration Basic proficiency in MS Office or similar software and experience using databases An employee Blue Card is a mandatory requirement for this role Why work for us? Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further Information To find out more about this role, please refer to the position description or contact Emily Mussap on 07 4795 2980. Position Description Case Manager - Townsville Hub - Position Description.pdf

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Work type
Full-Time
Keyword Match
... system and support their transition out of homelessness or assist in preventing people from becoming homeless. Service users will benefit from this role's inclusive and person-centred approach whereby the client/consumer ...
11 hours ago Details and apply
11 hours ago Details and Apply
ACT > Canberra & ACT

Food Services Assistant

Estia Health

With stunning ocean views and landscaped gardens, Estia Health Dalmeny provides stylish accommodation within a light, bright and relaxed environment. All rooms are well appointed with garden or ocean views. Nearby are shops, a golf course and public transport options, adding to the coastal lifestyle amenity on offer. Strong connections to the local community are reinforced through church groups, a men's shed, singing groups and much more. About the role Estia Health Dalmeny are looking for experienced Food Services Assistants to join their team on a part-time or casual basis working across a range of shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join a friendly and welcoming team in a happy and energetic working environment Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Enjoy working in a beautiful coastal location close to public transport and amenities About you You'll bring to the role your passionate and caring nature and you will have: Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 02 4476 8744 or by emailing us at dalmeny@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part-time and casual roles available, Enjoy working in a beautiful coastal location!, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... About the role Estia Health Dalmeny are looking for experienced Food Services Assistants to join their team on a part-time or ... in the hospitality team, our Food Services Assistants are responsible for providing residents ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > NSW North Coast

Food Services Assistant - Mid North Coast

Estia Health

Set within a serene bushland environment, Estia Health Taree is a warm and welcoming home that provides residents with every contemporary comfort. It is conveniently located opposite Mayo Private Hospital and moments from transport and the Taree Shopping Complex. About the role Estia Health Taree are looking for experienced Food Services Assistants to join their team on a casual or part-time basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a Residential Aged Care kitchen environment and food services Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at taree@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time and Casual positions - enjoy the flexibility!, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... About the role Estia Health Taree are looking for experienced Food Services Assistants to join their team on a casual or part- ... Aged Care kitchen environment and food services Demonstrated ability to work within a ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

General Services Officer - Blakehurst

Estia Health

With views over picturesque Kogarah Bay and surrounded by beautiful manicured gardens that feature a majestic fig tree, this state of the art purpose built home reopens early 2021. Residents will enjoy a beautiful rooftop Sky Terrace with dining and living areas, a private dining room for special events with family and friends, as well as a hair and beauty spa, BBQ area and sensory garden. Additionally at street level, the home will have a specialist Wellbeing Centre with expert allied health professionals on hand. About the role We are looking for General Services Officers (GSO) to join our newly created team as part of our brand new home located in Blakehurst. You will be part of bringing this home to life as we welcome our new residents and their relatives, creating an inviting and warm environment where we will enrich and celebrate life together. Working across a variety of shifts and days, you will be responsible for working across two integral areas of the home; cleaning and laundry. In this role, you will be supporting the home and be responsible for all cleaning duties and sorting laundry. Preparation, presentation and delivery of food and beverages in accordance with Food Safety Program and washing and cleaning dishes. About you You will bring to the role your passionate and caring nature and you will have: Certificate II or III in Cleaning (highly regarded) Experience in a similar or related role Flexibility to work across different shifts including day/afternoon/weekend Knowledge of and experience in safe chemical handling Work Health and Safety knowledge and a commitment to keeping yourself and others safe The right to work in Australia What we will do for you Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Estia Health offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu shot at no cost Join us! If you would like to know more, please contact us at recruitment@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/

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Work type
Full-Time
Keyword Match
... on hand. About the role We are looking for General Services Officers (GSO) to join our newly created team as ... packages with workplace banking, novated leases and EAP services Annual Flu shot at no cost Join us! ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Food Services Assistants - Blakehurst

Estia Health

With views over picturesque Kogarah Bay and surrounded by beautiful manicured gardens that feature a majestic fig tree, this state of the art purpose built home reopens early 2021. Residents will enjoy a beautiful rooftop Sky Terrace with dining and living areas, a private dining room for special events with family and friends, as well as a hair and beauty spa, BBQ area and sensory garden. Additionally at street level, the home will have a specialist Wellbeing Centre with expert allied health professionals on hand. About the role We are looking for Food Services Assistants (FSA) to join our newly created team as part of our brand new home re-opening in Blakehurst. You will be part of bringing this home to life as we welcome our new residents and their relatives, creating an inviting and warm environment where we will enrich and celebrate life together. Working in the hospitality team across a variety of shifts and days, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You will bring to the role your passionate and caring nature and will have: Experience in a commercial kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you Join a friendly and welcoming team in a happy and energetic working environment Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Enjoy working in a beautiful location close to public transport and amenities Join us! If you would like to know more, please contact us at recruitment@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/

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Work type
Full-Time
Keyword Match
... on hand. About the role We are looking for Food Services Assistants (FSA) to join our newly created team as part ... variety of shifts and days, our Food Services Assistants are responsible for providing residents with ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Newcastle & Hunter

Project Officer - Emergency Services

Australian Red Cross

Maximum Term position Part time hours Newcastle, NSW location About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role Reporting to the Response and Resilience Coordinator, the Project Officer will work to build capacity and capability of volunteers in the Hunter Region. The Project Officer will work with the coordinator to ensure we have the capacity to support immediate response and recovery response through building the capacity of communities to prepare themselves for future disaster events. The role requires a self-motivated and proactive person, able to manage their own time effectively, a high level of administrative skill, organisational ability, and willingness to support local Emergency Services volunteers and to work as part of a broader team. What you will bring Proven experience developing, and working with volunteers Demonstrated advanced computer skills including ability to use Word, advanced Excel, spreadsheets and Outlook and familiarity with invoice processing and data base applications or systems Events management experience highly regarded Demonstrated ability to work as part of a geographically diverse team and to take direction from local, regional and state leads Demonstrated understanding of community development strategies Proven ability to identify new approaches and solutions and be innovative in addressing challenges Ability to work outside standard business hours, during emergencies, meetings and training is a requirement of this role. A current Australian Driver's Licence and Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Diana Bernardi on 0409 719 130. Position description: Project Officer Emergency Services.pdf Applications for this position will close at 11:55pm on 24th November 2020.

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Work type
Part Time
Keyword Match
... effectively, a high level of administrative skill, organisational ability, and willingness to support local Emergency Services volunteers and to work as part of a broader team. What you will bring Proven experience ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Financial Analyst Managed Services

KPMG

Financial Analyst Managed Services Choose the way you want to work by embracing our flexible work arrangements Make a real difference in your community through our social and environmental programs KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Innovation, Solutions & Ventures division ideate, incubate, coordinate and scale new tech-enabled solutions and emerging technology capabilities. The team combines a diverse skillset across data, intelligent automation, emerging technology, product management and innovation to deliver unique solutions to our clients. Our culture is characterised by a start-up mentality combined with professional entrepreneurship. Our team is made up of passionate people who want to deliver value to clients in a new context, in which we connect in-depth specialist knowledge with the latest technological possibilities. We are looking for people who want to take on this challenge with us and are ready to contribute to the growth of the firm. Responsibilities: As a Managed services Financial Analyst your role will include being required to: The delivery and maintenance of capacity planning models for our Remediation managed service Developing pricing models and forecasts for new managed service opportunities Partnering with our Remediation operational delivery team to proactively identify time reporting trends, interrogate team leaders where performance falls outside of tolerance benchmarks and ensure robust time recording procedures. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience should include: • Knowledge of financial reporting • Financial modelling experience, using Microsoft Excel • Experience gained within a managed service or Big 4 consulting firm The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... us and are ready to contribute to the growth of the firm. Responsibilities: As a Managed services Financial Analyst your role will include being required to: The delivery and maintenance of capacity planning ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Food Services Assistant

Estia Health

From the elegant paved entry and attractive courtyard gardens, to light-filled living spaces and cosy lounge areas, Estia Health Ringwood reflects the warmth and care that our staff provide to all residents. Our home is easily reached by public transport and is a short drive from hospitals and the vibrant Eastland and Knox shopping areas. About the role Estia Health Ringwood is looking for a Food Services Assistant to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call email us at ringwood@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Part Time opportunity!, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... the role Estia Health Ringwood is looking for a Food Services Assistant to join their team on a Part Time basis ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Manager - Health, Ageing and Human Services

KPMG

Make a significant impact on our health and aged care sector, working with a dedicated team to achieve better outcomes for the wellbeing of all Australians Collaborate with sector and technical experts to grow your knowledge and networks Develop your skills and capabilities in management consulting KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight, and strength of purpose we help our clients solve complex challenges, steer change, strengthen their impact, and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The National Health, Ageing and Human Services (HAHS) team within KPMG is a highly experienced and motivated group that works in partnership with our health, ageing and human services sector clients to achieve better outcomes for the wellbeing of all Australians. We are looking for a Manager to join our team in Sydney with a focus on supporting work within the health and ageing sectors. Your Opportunity Your role as a Manger in HAHS team in Management Consulting will see you: Developing relationships with our government and non-government clients to understand their challenges and build trust Managing teams comprised of a diverse range of professionals delivering a range of concurrent projects Managing and delivering projects with excellence to address our clients' challenges, including: Conceptualising, scoping and structuring health and aged care engagements Synthesising and analysing findings and presenting them in clear and compelling ways Contributing to business development activities, including developing and maintaining client relationships, preparing proposals, and contributing to the development of new solutions to address complex problems facing our health and aged care system How you are extraordinary You are motivated by a strong sense of empathy and care about delivering great outcomes for clients. Your passion for developing solutions to address the challenges faced by clients and to make a difference to our health and aged care sector will be backed by the following attributes and experience: Highly developed strategic and innovative thinking skills in health and / or aged care policy Tertiary qualifications, preferably at postgraduate level, or experience in a social policy or service delivery environment Demonstrable experience in managing multiple and concurrent projects using project management methodologies Outstanding skills in leading teams, and in working effectively and collaboratively as a team member Honed stakeholder management skills and the ability to adapt, manage and work effectively with people from diverse backgrounds Highly developed writing and reporting skills, including excellent analytical and research skills Prior experience working in environments such as a professional consulting firm, within Government, or in the non-government health and/or aged care sectors across Australia A willingness to travel within Australia. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience at KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... the most trusted and respected global professional services firms. Through depth of expertise, clarity ... in partnership with our health, ageing and human services sector clients to achieve better outcomes for the wellbeing ...
4 days ago Details and apply
4 days ago Details and Apply
VIC > Melbourne

Senior Consultant - Sustainability Services

KPMG

Senior Consultant - Sustainability Services Got big plans for your career? Ours are even bigger Assurance and Advisory role to work with diverse organisations on sustainability challenges Perth location KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. We work with clients to help them address complex business problems and opportunities relevant to sustainability. Projects cover a broad range of topics including reporting strategy and assurance, sustainability strategy, target and KPI development, impact quantification, ESG investing, climate change resilience, carbon markets, EHS Compliance Auditing and Mine Closure amongst others. KPMG are growing their Sustainability Services team and are seeking motivated individuals for a Senior Consultant position in both Perth and Melbourne. As part of a national Advisory Sustainability Services function, this role will play an integral part of the ongoing growth of the division. You will be expected to lead/in-charge a diverse array of assurance and advisory engagements and to be a team member on engagements using your existing sustainability skills and knowledge. Your Opportunity You will have the opportunity to broaden your skills through exposure to a diverse range of projects that cover greenhouse gas and energy reporting, sustainability reporting, climate change risk management, mitigation and adaptation, social return on investment, ESG risk and strategy, health and safety, and a broad range of sustainability-related research projects. As an example, our current engagements include: Assurance of the emissions reporting of various large hydrocarbon and mining clients Assurance of sustainability reporting of several large listed entities across a range of industry sectors. Advisory and assurance engagements relating to carbon offset projects Advisory services relating to alignment with the Task Force of Climate Related Financial Disclosure (TCFD) Advisory and assurance engagements relating to Safeguard Baseline determinations EHS compliance audits Mine closure advisory work How are you Extraordinary? For you to be successful in this position you will ideally have a combination of the following: Experience in the provision of assurance services over reporting and data collection systems Strong understanding of auditing and sampling methodologies A strong interest in non-financial reporting, sustainability, ESG and/or environmental issues Excellent communication and report writing skills Ability to manage a project, team and budget Coaching skills Ability to work to tight deadlines. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... for a Senior Consultant position in both Perth and Melbourne. As part of a national Advisory Sustainability Services function, this role will play an integral part of the ongoing growth of the division. You will ...
1 month ago Details and apply
1 month ago Details and Apply
VIC > Melbourne

Transfer Agency Oversight and Client Servicing Manager

Citi Australia

This position is in the Transfer Agency operations unit of the Global Funds Services division. It is a fantastic opportunity for the individual who has experience in the funds industry, and is looking for an opportunity to advance in a fast growing dynamic organization. This is a managerial role at Assistant Vice President level and is an ideal position for a candidate with strong transfer agency operations and management experience to excel in their career in the fund services and fund administration space, particularly in relation to client servicing, back office support and the oversight of outsourced functions. The role reports to the Senior Manager of the AU/NZ Transfer Agency Operations and involves day-to-day client servicing, BAU management and oversight responsibility for the transfer agency operations in Australia. The role will also present opportunities for involvement in departmental and inter departmental initiatives which are outside the daily tasks performed by the team. The role will provide opportunity to the candidate to participate in cross functional initiatives, and being part of the overall management team within TA and across Funds Operations. The candidate will be responsible for handling daily BAU activities, including client and vendor servicing. The candidate will work closely with colleagues in other teams within the transfer agency unit as well as units in other Citi locations performing offshored activities. Key Accountabilities 1. People Management: This role is for a people manager and in addition to managing the daily responsibilities of the team, the candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. Regular effective one to one sessions with direct reports are required and a planned approach to staff development is a key part of the role. 2. Control Environment: The candidate is expected to identify issues or inefficiencies within the team and to build a strong, controlled working environment, concentrating on error prevention and mitigation. 3. Relationship and Network Building: The candidate is also be expected to focus on building relationships with the Citi's transfer agency outsourced vendors and other Citi locations that perform tasks on behalf of the Hong Kong transfer agency unit, with the clients and other business partners both internally and externally. The candidate will act as the transfer agency's single point of contact for the vendor and sites performing transfer agency responsibilities on behalf of Citi's clients, and will require strong skill sets and experience in respect of:  Acting as key relationship and escalation point for the vendors/other Citi locations across all TA functions, taking end-to-end responsibility for the transfer agency relationship.  Manage change with these business partners to ensure a controlled change environment  Engage in proactive added-value communication with vendors and other Citi locations, and conduct briefings within the transfer agency unit to build awareness across the teams. Understand the requirements of oversight and control of 3rd party outsourced functions and the importance of adhering to regulatory obligations. The candidate is required to have strong knowledge and extensive practical experience of the following core TA processes:  Client & fund distributor on-boarding, AML/KYC documentation & administration, and data maintenance  Investor on-boarding, AML/KYC documentation & administration, and data maintenance  Transaction processing & investor servicing  Cash & trade settlement processing  Corporate action processing  Reporting of shareholder trade activity to the fund accountant and fund custodian  Bank account reconciliation  Foreign exchange dealing & execution  Periodic client & investor reporting Skills/Experience Required The candidate should also have experience in the following responsibilities of the Transfer Agent:  Review of fund prospectuses, operating memorandums and key fund documentation  Fund launches and implementation  Client conversions  Client change request management  Client & vendor management  Oversight and control management for domestic and outsourced functions  Managing client due diligence visits & review meetings  Awareness of regulatory and industry change and how it impacts the business Full trade cycling including other functions performed within TA, as well as the responsibilities of the Administrator and Custodian The candidate needs to display the following:  Strong interpersonal skills  Communication skills (oral and written)  People management skills  Time management skills  Can work independently on projects or sub sets of projects and effectively represent TA  Should be methodical Due to the nature of the oversight of the outsourced functions, the candidate should also have strong regulatory background and understanding of local regulatory obligations and requirements Qualifications  Bachelors qualification in Commerce or Finance related preferred but not mandatory (depending on industry/work experience) Miinimum work experience required for this role  7+ years of working experience and preferably within the Transfer Agency operations or in a Transfer Agency support role  Should have been in a people management position for at least 4 years Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Operations - Transaction Services ------------------------------------------------- Job Family: Fund Accounting ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Agency Operations and involves day-to-day client servicing, BAU management and oversight responsibility for the transfer ... BAU activities, including client and vendor servicing. The candidate will work closely with ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

M&A Transaction Services, Senior Analyst, Sydney

Deloitte

If you are looking for an opportunity to take your career to the next level and gain exposure to the world of mergers and acquisitions then our market leading M&A transaction services team provides you with the perfect opportunity to get involved in a variety M&A transactions. Our team supports some of Australia's most iconic transactions across private equity and corporate Australia. About the team Our M&A Transaction Services team works closely with our clients through the entire M&A lifecycle to deliver due diligence information, financial analytics, advice on transaction related accounting and tax matters and reviewing sale and purchase agreements. Our collaborative team turns clients' frustration into assurance with sophisticated, technology-enhanced and tailored M&A advice. Our clients include Australian private and listed corporates, global enterprises, private equity firms and Government. Our Sydney based team regularly collaborates with colleagues in Deloitte's national M&A practice to deliver multi-disciplinary insights to our clients, supporting them throughout the transaction lifecycle. Our M&A team are always looking for ways to innovate and this includes embedding data, analytics and insight into our diligence processes through our global leading edge data analytics platform, iDeal, which enables us to provide deeper insights into the businesses involved in any transaction and add value beyond the core due diligence advice. What will your typical day look like? As a Transaction Services Senior Analyst, you'll be provided with the opportunity to: Be part of a growing team that is passionate about developing you and your career in M&A transaction services; Partner with leading Australian private and listed corporates, global enterprises, private equity firms and Government departments to execute complex transactions; Work across a wide range of industries, gaining broad experience; Over time develop deep industry specialisation and focus with support to become a market leader in an industry you are passionate about; Team with our global colleagues on significant cross-border transactions, both in-bound and out-bound; Quickly develop a deep understanding of businesses through analysis of historical trading, quality of earnings, cash flow, working capital, net debt, capital expenditure, forecasts and underlying assumptions and drivers of business performance; Evaluate potential synergies and post-merger integration considerations; and Report on potential key opportunities and issues for our clients, including identification of risk or price factors impacting investment decisions as well as areas of opportunity. Enough about us, let's talk about you We are looking for highly motivated people ready to make a change or to progress their career in M&A. Ideally you are an accounting / finance professional with: An Undergraduate degree in Commerce, Finance, Business and/or Accounting Post graduate qualification or currently studying, e.g. CA, CPA, CFA, MBA or Masters in Applied Finance Structured thinking style with focus on detail to support financial analysis required in a complex transaction Exposure to or interest in the broader deal/ transaction process or M&A lifecycle Experience in a finance team (controllers, FP&A, etc.), audit, assurance, financial due diligence or corporate finance Sound understanding of accounting principles and concepts Desire to work as part of a collaborative, successful team and contribute to our innovative, open-minded and inclusive culture A curious mind-set as to the strategic and financial drivers of value Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact our Talent Acquisition team. We'd love to hear from you. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... and add value beyond the core due diligence advice. What will your typical day look like? As a Transaction Services Senior Analyst, you'll be provided with the opportunity to: Be part of a growing team that is ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Financial Services Manager - CFO Advisory

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's CFO Advisory practice combines deep industry knowledge with technical accounting and reporting excellence; we partner with CFOs, finance teams and broader business teams to help them meet the challenges of a complex and evolving business environment. Leveraging our firm wide expertise, CFO Advisory offers services including: financial, regulatory and operational process and control assessments/(re)design, finance function establishment, integration, separation and review; performance monitoring; finance project, change management and resource support; transaction structuring and support; and accounting and regulatory standards interpretation and implementation advice. Your Opportunity Due to the continued growth in our CFO Advisory team, we are seeking an experienced Manager to join our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our relationships and support and drive our strategy by: Managing the delivery of complex projects including project management, key client deliverables, drafting client reports and presentations, liaising with senior leadership and external advisors Managing the implementation of new regulatory reporting requirements with our clients. This includes interpretation of the requirements, analysing and sourcing required data, ensuring the data is effectively governed and establishing processes and controls that will enable high quality reporting to be produced Assisting our clients design and implement governance frameworks across their end to end financial and regulatory processes that embeds clear accountability and ownership within their organisations Analysing risks and designing controls across complex business processes as our financial services clients transform their businesses following the Royal Commission Simplifying highly complex business situations and strategies to identify key issues and priorities and effectively and efficiently manage multidisciplinary teams to deliver innovative solutions for clients Building and maintaining key client relationships, identifying opportunities for continued growth, developing propositions and contributing to business development initiatives How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: CA (or equivalent) qualifications with a strong accounting and/or audit and assurance background with approximately 5+ years of relevant business experience gained in Professional Services or industry Strong understanding of APRA and ASIC reporting requirements, potentially with experience in implementing reporting changes An understanding of data governance concepts (such as data quality, lineage, transformation) A commercial and analytical mindset with complex problem solving skills Well-developed written and verbal communication skills, including the ability to influence and present your ideas with impact to clients and other key stakeholders Experience in leading teams and providing training and guidance to build performance Project management skills including experience in making strategic decisions across multiple engagements The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Manager - Associate Director - Transaction Services

KPMG

Managers & Associate Directors - Transaction Services Market leading Big four - a place to grow & develop We'll have you working with Australia's most respected companies from day one Immerse yourself in an inclusive, diverse and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Business today is under more pressure than ever to deliver better, lasting results for stakeholders. In KPMG's Deal Advisory business , we think like an investor, looking at how opportunities to buy, sell, partner, fund or fix a company can add and preserve value. Today's deals do not happen in a vacuum. KPMG's integrated team of specialists work at deal speed to help find and drive value throughout the deal and transformation lifecycle. Our market leading Transaction Services team has extensive experience in providing financial due diligence and other deal related services to help clients assess, plan and manage acquisitions, mergers, divestments and initial and secondary debt and equity offerings. Your New Role We now have an opportunity for experienced individuals to join the team in a range of positions across Executive, Manager & Associate Director levels. This is an excellent opportunity to join one of the leading corporate advisors in Australia and to develop your skills in a diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved in and run end-to-end projects in relation to: Financial due diligence Vendor assistance Vendor due diligence Capital markets reporting Synergy assessment Sale and Purchase Agreement support Integration assistance You bring to the role Degree in Commerce or Finance and a professional accounting qualification Strong technical skills backed by a commercial flair and ability to interpret financial models Experience of data & analytics in a deal context The ability to build robust relationships at all levels, internally and externally A desire to contribute to team success along with a motivated and dedicated work ethic The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... part of a global network providing extensive services across a wide range of industries and ... diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved ...
6 hours ago Details and apply
6 hours ago Details and Apply
NSW > Sydney

Inside sales - career transition and outplacement services (remote)

FlexCareers

With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of care to those affected to do everything they can to help them find work elsewhere, and that's where CareerSwitch comes in. With a combination of high tech platform, insightful content and Australia's best panel of career coaches, we guide staff who have just been made redundant through the psychological journey of picking themselves up after losing their job, then on to the process to define their personal brand, their values and professional aspirations. Then through the more pragmatic side of jobseeking like writing a great CV and linkedin profile, and finally through the job search itself. Your role as BDM will be as inside sales for the team, dealing with CEOs, CFOs and HR at the mid sized companies planning redundancy programs, showing them why CareerSwitch is a great partner to their HR team and a safe pair of hands for their people. We can supply you with a list of companies, it's then up to you to open the opportunity and bring in our subject matter experts. We can't wait to meet you.

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Work type
Part Time
Keyword Match
With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of ...
3 months ago Details and apply
3 months ago Details and Apply
VIC > Melbourne

Client Liaison Officer - Melbourne Metro

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity The Client Liaison Officer will be responsible for the operational implementation of individually tailored and human-focused complex care and solutions for our aged and disability care clients within Melbourne. This role is a rewarding and engaging role that enables our clients to optimise their independence, health, well-being and quality of life. This role is a 12-month fixed term contract. Each day may be different, but your core responsibilities will include: Provide solutions to complex disability and aged care needs, aligned to customer goals and care plans Undertaking and management of customer assessments and reviews Facilitate customer specific training to support workers where appropriate, based on customer program needs Work closely with Field Support Leader in region to flag and escalate any support worker behaviour related matters Risk assessments as required About You You may be a Senior Support Worker or Supervisor/Team Leader looking for that next step in the healthcare sector. This role will provide you the challenge that you're looking for in your career. To do well in this role you may have: Demonstrated experience in health, particularly client/case management, quality management, incident management and resolution; Broad community services sector knowledge, including knowledge of Disability and Aged care sectors, such as National Disability Insurance Scheme (NDIS) and Aged Care programs Knowledge of the changing environment in the health sector, including funding, supplier market and emerging trends in service delivery. Exemplary customer service skills Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion of client and funder approvals What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great team environment Opportunity to gain further training and professional development What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... funding, supplier market and emerging trends in service delivery. Exemplary customer service skills Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
QLD > Brisbane

Case Officer

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity Working as a Case Officer/Client Liaison Officer you will be responsible for the operational implementation of individually tailored and human-focused complex care and solutions for our aged and disability care clients across Perth. This role is a rewarding and engaging role that enables our clients to optimise their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Provide solutions to complex disability and aged care needs, aligned to customer goals and care plans Undertaking and management of customer assessments and reviews Facilitate customer specific training to support workers where appropriate, based on customer program needs Work closely with Field Support Leader in region to flag and escalate any support worker behaviour related matters Risk assessments as required About you: You may be a Senior Support Worker or Supervisor/Team Leader looking for that next step in the healthcare sector. Our ideal candidate will be a proactive team player with excellent attention to detail and good knowledge of NDIS. This role will provide you the challenge that you're looking for in your career. To do well in this role you may have: Demonstrated experience in health, particularly client/case management, quality management, incident management and resolution; Broad community services sector knowledge, including knowledge of Disability and Aged care sectors, such as National Disability Insurance Scheme (NDIS) and Aged Care programs Knowledge of the changing environment in the health sector, including funding, supplier market and emerging trends in service delivery. Exemplary customer service skills. Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion of client and funder approvals. What We Offer We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Permanent full time role with option to work from home 2 days a week Opportunities to work closely with highly experienced and passionate professionals who love what they do Ability to have an impact on our clients' lives What's Next Zenitas prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community . For any questions regarding your application, please send a message through your LiveHire Inbox (top right corner dropdown box of your profile), or email

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Work type
Full-Time
Keyword Match
... funding, supplier market and emerging trends in service delivery. Exemplary customer service skills. Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Become a Bus Driver - Training Provided!

Transdev Australasia

The role Transdev Bus Drivers play a key role in keeping Sydney moving. To help you become one of our professional drivers Transdev has developed our Journey Maker Academy pathways. Our pathways provide paid employment, assists you in attaining your MR licence and your NSW Bus Driver Authority. We help you become a professional Bus Driver so you can make a difference to our customers' lives every day by getting them to their destination on time, every time, safely and comfortably. Our drivers service public transport routes, school routes, charters and special event services such as rail replacement and sporting events. Our drivers are also responsible for ticket sales and customer relations. Our shifts and rostering vary across our seven depots (Mt Kuring-Gai, South Granville, Bankstown, Revesby, Kingsgrove, Menai and Taren Point) and include straight shifts, rotating shifts, split shifts and relief shifts. More detailed information is discussed during the recruitment process. We're always interested in hearing from friendly, reliable people who are willing to go the extra mile for our customers and become part of our close-knit team. What you bring A current and valid NSW Drivers Licence (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for you Transdev offers market leading benefits to our drivers as well as: Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart Ongoing support and training to help you excel About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Our recruitment process All of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy To find out more visit our careers page http://www.transdev.com.au/careers#work-with-us Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online. Advertised: 03 Sep 2020 AUS Eastern Standard Time Applications close: 30 Nov 2020 AUS Eastern Daylight Time

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Work type
Full-Time
Keyword Match
... routes, school routes, charters and special event services such as rail replacement and sporting events. Our drivers are also responsible for ticket sales and customer relations. Our shifts and rostering vary across our ...
1 year ago Details and apply
1 year ago Details and Apply
VIC > Melbourne

Regional Coordinator - Melbourne Metro

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Regional Coordinator you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged and disability customers to enable them to optimize their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Rostering of shifts using Carelink Building and maintaining positive, long-term, collaborative relationships with stakeholders Responding to client queries and complaints resolution Organization, scheduling, approval and amendments of appointments and rosters Processing staff pay and other administrative tasks Delivering exceptional customer service About You We are looking for a self-motivated coordinator with great attention to detail and excellent organizational skills. Our ideal candidate will be a team player with previous experience in a similar role. To do well in this role you will also have: Previous experience in staff rostering Good understanding of the Aged Care and Disability Sector Great problem solving skills and the ability to build relationships with stakeholders Understanding of the NDIS Good computer skills and knowledge of Carelink would be highly beneficial What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great supportive team environment Great career opportunities What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... , speech pathology, and dietetic services. The Opportunity As a Regional Coordinator you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Regional Coordinator

Zenitas Healthcare

Full time permanent role Flexible working arrangements Great career opportunities Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Regional Coordinator in Melbourne, you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged and disability customers to enable them to optimize their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Rostering of shifts using Carelink Building and maintaining positive, long-term, collaborative relationships with stakeholders Responding to client queries and complaints resolution Organization, scheduling, approval and amendments of appointments and rosters Processing staff pay and other administrative tasks Delivering exceptional customer service About You We are looking for a self-motivated coordinator with great attention to detail and excellent organizational skills. Our ideal candidate will be a team player with previous experience in a similar role. To do well in this role you will also have: Previous experience in staff rostering Good understanding of the Aged Care and Disability Sector Great problem solving skills and the ability to build relationships with stakeholders Understanding of the NDIS Good computer skills and knowledge of Carelink would be highly beneficial What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great supportive team environment Great career opportunities What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... pathology, and dietetic services. The Opportunity As a Regional Coordinator in Melbourne, you will ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Executive Manager - IB&M Corporate Affairs

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Leadership role See yourself in our team: The Group Marketing and Corporate Affairs (MCA) teams helps drive CBA's brand and reputation, working closely with the business to deliver insight and creativity to engage our customers, communities and broader stakeholders. MCA works across all areas of the Group as a trusted partner to engage and influence stakeholders to build equity in the brand, increase CBA's competitive advantage and support the Group's business success and market value. Our Corporate Affairs is responsible for delivering an integrated and consistent approach to the Group's external and internal affairs, communications and sustainability. Do work that matters: As a senior member of the Institutional Banking & Markets Corporate Affairs team, you will support the renewal of our brand and reputation among our institutional customers. You will help to bring the voice of our stakeholders into the business and develop strategies to inspire our customers and stakeholders and deliver customer and business value, key responsibilities include: Working with the business and marketing team to deliver customer and stakeholder campaigns that drive differentiation and growth in key segments for IB&M. Supporting the development of Internal Communication plans that align and engage employees with IB&M business strategies and equip employees to be brand champions Supporting the mitigation of potential reputational damage to IB&M businesses and the Group through strong issues management and business continuity and crisis communications Supporting the protection of the brand and reputation of the Group through the application of strong issues identification and management Leading, developing and coaching direct reports Risk management: Effective role modelling and leadership of risk culture. We're interested in hearing from people who have: Demonstrated experience implementing and delivering Corporate Affairs strategies, including all aspects of internal and external communication and stakeholder engagement, in a large national or international business Experience working in an institutional banking business is preferred Demonstrated experience implementing and collaborating on integrated and impactful Marketing & Corporate Affairs campaigns that meet business objectives and drive business growth Experience in managing and advising on significant corporate and reputational issues Demonstrated experience leading and motivating teams within complex business environments Experience in the end to end leadership of risk management in complex environments, including experience in developing controls, incident and issue management, adhering to compliance obligations and developing 'risk resilient' cultures The skills to manage risk effectively including authentically communicating the importance of risk in a way that mobilises others to act, making robust decisions based on data and root cause analysis, creating an environment where people feel safe to speak up, working collaboratively across the three lines of accountability and delivering sustainable results. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... across the three lines of accountability and delivering sustainable results. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

UX Specialist

RACQ

Description Short Summary: Craft and develop compelling user experiences and designs that enhances member experiences for RACQ members on various platforms. Digital being the primary focus. Key Bullet Points: Planning and conducting Design workshops like 5-day Design Sprints, Focus groups, Discovery sessions etc Integral participant in idea generation, user experience validation, and technical execution sessions Work in a collaborative manner with stakeholders in a way that reflects the RACQ values. Build and maintain lasting change. Fast paced & dynamic environment About the role Apart from crafting user experiences for RACQ members, the UX and UI Specialist will also design the final experiences for RACQ's digital platforms, aligned with RACQ's overall digital vision, business vision and best practice. Duties Work closely with the Senior Digital Designer and the digital strategy team members to develop prototypes and wireframes Collaborate with external parties to conduct usability tests and to analyse member (and customer) feedback Iterate innovative digital solutions and align with RACQ's brand guidelines Interpret business rules and requirements to envision and iterate concepts by working with Business Analysts and Product Strategy Facilitate face-to-face workshops and interviews to elicit requirements and craft effective solutions (experiences) Build customer journey maps aligned to behavioural personas and lead stakeholder presentations. Create functional best practice UX-centric prototypes and wireframes Develop final designs for the user interface (UI) Utilise analytics and research to inform UX design decisions Drive improvements to the current UX practices of the development team Skills and Experience: Tertiary qualification relating to UX design, Application design and development will be an added bonus Experience in UI and UX design principles and their application at a commercial level through a variety of engaging, responsive websites and intuitive mobile apps Competency in: Designing user interfaces based on scalable and consistent patterns Sketch, Adobe Creative Cloud, Axure, Invision or other wireframing software Cross-browser compatibility and experience of access requirements Process re-engineering, business improvement, change management Demonstrated skills in: Verbal and written communication along with interpersonal Organisational, Workload management and time management Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It's an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. With 1.8 million members, we're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks, too. Onsite parking Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note: you may be required to complete a video interview, medical and/or criminal history check as part of the application process. Questions? Please contact meenu.arora@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... , Workload management and time management Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It's an exciting time to be part of RACQ as ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Senior case manager - Recovery Support

Allianz

Senior Case Manager - Recovery Support At Allianz we understand that more needs to be done to support injured workers who have sustained complex injuries. We have created specialist roles dedicated to supporting each workers recovery from injury and their return to health. Recovery Support is part of Allianz's ongoing commitment to the community that aims to ensure that all our customers get the most appropriate and specialised case management support - specific to their needs. As a Recovery Support Case Manager you will be a part of specialist Recovery Support Team, ensuring that every worker that suffers from complex injuries are supported towards the best prospects of health and functional recovery. You'll be responsible for: Creating recovery specific case management plans (as part of a specialist multi-disciplinary team) Supporting customers step-by-step through our Case Management and Injury Management programs Ensuring all case management actions are completed on time and with quality of a positive customer experience in mind Developing trusted relationships with the customers that you support Your commitment to your development and further learning of what recovery support can be Providing ideas and innovations that support the team in being better Having an attitude that empathises with the needs of the injured worker and a desire to help them in their recovery Important to your success: Case management skills within a personal injury management scheme Experience in supporting people who have sustained complex injuries An empathetic style and customer focused approach which allows you to 'walk in our customer's shoes' The ability to handle challenging situations and to act in a professional and responsive manner Excellent time management skills The ability to adapt and thrive in changing fast paced environments What's on offer? A unique role that enables to use your customer service and case management expertise in helping those who need it most Working in a position that seeks results in recovery (not necessarily RTW) What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life as well as you lie with us About us: Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at  www.allianz.com.au/careers #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... community that aims to ensure that all our customers get the most appropriate and specialised case management ... A unique role that enables to use your customer service and case management expertise in helping those who ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Store Manager

Australian Red Cross

Maximum Term position Commercial Road, Prahran, VIC location Full time hours which includes Saturday. Part time (4 days) will be considered for exceptional candidate which will include Saturday as one of the 4 days. About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role We are looking for a Store Manager to join our friendly team at our Commercial Road, Prahran Red Cross retail store. Lead the store to provide and maintain high levels of customer service and community engagement to grow a strong customer base, drive sales and provide ongoing support and training for your volunteer team. Working with the Area Manager, develop, drive and support local and national promotional activity within the store to promote Red Cross. Maintain strong store presentation, visual merchandising standards and stock levels to reach sales targets and KPIs. You will be focused on sales and how to achieve them, whilst creating a positive and uplifting working environment for your team. What you will bring Previous experience leading a team of paid staff and/or volunteers in a retail store is highly desirable Previous experience working in fashion retail is highly desirable Strong knowledge of visual merchandising and previous experience creating fashion displays A strong understanding of sales targets, revenue and budgets A passion for working in fashion retail with a strong knowledge of brands and trends The ability to provide a unique and genuine customer experience Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. The Retail team continually develop exciting new retail strategies to generate revenue, which assist Red Cross to undertake its valuable humanitarian work. This is an opportunity to use your retail experience, develop your leadership skills and contribute to the work of the largest humanitarian movement! Further information For more information about the role, please view the position description attached below or contact Chris Drossos on 0419 574 958. Position description: Store Manager PD - Various Stores (Retail Award).pdf Applications for this position will close at 11:55pm on the 25th November 2020.

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Work type
Full-Time
Keyword Match
... Cross retail store. Lead the store to provide and maintain high levels of customer service and community engagement to grow a strong customer base, drive sales and provide ongoing support and training for your volunteer ...
5 days ago Details and apply
5 days ago Details and Apply
VIC > Melbourne

Settlements Officer

Allianz

Settlements Officer Workers Compensation | VIC - Melbourne Allianz is the home for case those who dare to build long relationships rather than fulfil short-term objectives. Would you like to be recognised for the difference you bring? We are looking for a customer centric professional with a high attention to detail to join us and contribute to our high performing team. As a Settlements Officer, you will be responsible for the timely and accurate payment of compensation benefits to employers and injured workers following Conciliation and Court outcomes. You will also undertake all administration tasks associated with new claims, conciliation and investigationsTo be successful for this position, we are seeking a candidate with excellent communication, organisational and time management skills to join our high performing and supportive environment. This role would be perfect for a Low Risk Case Manager or Claims Administration Assistant seeking their next challenge Important to your success: Extensive administration skills Superior organisational and time management skills Relationship management skills Outstanding customer service experience within a corporate environment Advanced computer experience About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

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Work type
Full-Time
Keyword Match
... recognised for the difference you bring? We are looking for a customer centric professional with a high attention to detail to join us ... Relationship management skills Outstanding customer service experience within a ...
4 days ago Details and apply
4 days ago Details and Apply
VIC > Bendigo & High Country

Supply Planner

Viva Energy

About us Viva Energy is one of Australia's leading energy companies. We enable mobility and help people reach their destination. Our customers use our fuels, lubricants and speciality products to keep Australia moving. Viva Energy Australia supplies almost a quarter of Australia's petroleum products to commercial and retail customers nationally and we are the Licensee of Shell in Australia, a consumer brand you will recognise and know. About the role The Supply Planner is responsible for developing and executing the supply plan for all products in their portfolio to ensure the right product is available at each location in order to meet customer orders. This role is key to identifying and maintaining the tactical parameters for replenishment planning, to ensure efficient and effective sourcing and replenishment of products throughout the network. As such, Supply Planners have a very significant impact on Customer Service and Cost. This is a commercially focused operational and tactical role with the following elements; Ownership of end-to-end supply chain within a portfolio Ownership and management of inventory levels against targets defined Ownership of operational plans and management of supply issues Sustainable supply chain development and optimisation Internal and external stakeholder management, ensuring all relevant stakeholders are effectively managed Performance review and management (DIFOT) Maintain master data in our ERP system (Oracle JD Edwards) About you You will be; Sound understanding of materials requirements planning (MRP), logistics, warehousing and inventory management Strong excel skills and experience using ERP and MRP systems, knowledge of Oracle JD Edwards highly desirable Analytically minded and delivery focused, you are smart and agile with meticulous attention to detail You will love solving problems and communicating solutions across stakeholder groups Curious, you will love process improvement and have a passion for improving operational efficiency and business performance You always bring positive energy, action and drive to everything that you do, with the ability to work both autonomously as well as part of the wider team Excellent written and verbal communication skills Our Culture 'The Viva Energy Way' is all about living our values and behaviours every day, and working towards our purpose which is to 'help people reach their destination'. We look for people who will live our values - integrity, responsibility, curiosity, commitment and respect. We know our people and culture are core to our success and give us a competitive edge. This is why we describe our company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life, we have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. Benefits We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation, discount on Fuel and our parental leave provisions are industry leading. How to apply Apply by the link, applications close 3rd December 2020

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Work type
Full-Time
Keyword Match
... is available at each location in order to meet customer orders. This role is key to identifying and maintaining ... Supply Planners have a very significant impact on Customer Service and Cost. This is a commercially focused ...
3 days ago Details and apply
3 days ago Details and Apply
VIC > Geelong & Surf Coast

Administration Officer

Estia Health

Estia Health Leopold is a warm, inviting and social community that is set in its own delightful gardens, just 15 minutes from Geelong town centre. The home-style ambience is supported by caring staff - many of whom have been at the residence for many years - and a commitment to providing personalised care and attention to every resident. About the role This is much more than a reception role as you sit at the heart of the home! Estia Health Leopold are looking for an Administration Officer to join their team on a part time basis working 3 days a week (Tuesday, Wednesday and Thursday). Working closely with the facility's management team, the Administration Officer role is diverse and engaging. Best suited to someone who can juggle many tasks at once. You can take ownership of tasks and be in control of your day! The role also involves: Customer service duties - You are the first face the visitors see, bring your smile and caring attitude to everyone who enters the home General administrative and reception duties including answering phones, record management, taking meeting minutes, etc Supporting the facility management team Get involved in recruitment of new staff Manage the roster and work to cover sick leave Dealing with payroll queries from staff and keep track of petty cash What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. We want to set you up for success - Enjoy a dedicated induction with a buddy to help you get ready for the role We offer emerging leader programs for our high performing staff to be mentored by a member of our Executive Team Regular education sessions so you stay informed on processes Quarterly development days with other Administration Officers in your state - stay connected to your network in the business A supportive head office team that are ready to help you with any and every question you have About you You'll bring to the role your drive and determination. You will also have: 1-2 years' experience in a similar or related role (Aged Care highly regarded) Effective interpersonal, written and verbal communication skills Demonstrated ability to effectively liaise with both internal and external stakeholders Strong organisational skills and demonstrated ability to work to deadlines deadlines and manage priorities Advanced computer and word processing skills using Microsoft Word, PowerPoint and Excel Proficient with computers and comfortable with technology An understanding of the financial components of Residential Aged Care Knowledge of Work Health and Safety principles and a commitment to keeping yourself and others safe and well Join us! If you would like to know more, email us at Leopold@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time position - Tuesday to Thursday, Regular webinar and education sessions to keep you informed, Onsite free parking and close to Geelong town centre

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Work type
Part Time
Keyword Match
... once. You can take ownership of tasks and be in control of your day! The role also involves: Customer service duties - You are the first face the visitors see, bring your smile and caring attitude to everyone who ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
WA > Perth

Digital Designer - e-Learning

Bankwest

Digital Designer (e-Learning)- Bankwest You're a digital designer with a passion for e-Learning Our team supports a thriving community of learning professionals Together we design innovative learning solutions supporting the Bankwest business with great work flexibility options Do work that matters and enjoy real flexibility As the Digital Design Consultant you will collaborate with the Capability Development team to develop engaging and innovative content for consumption across a wide array of media. This role will see you create brand-aligned solutions from concept through to delivery, so we are looking for someone who is a creative thinker, has strong graphic design skills and can work autonomously to a deadline. Our team develops bespoke learning solutions that could include infographics, presentations, e-learning modules, animations, videos, or any other material that best meets the learning objectives. To be successful as the Digital Design Consultant you'll be someone who enjoys wearing many design hats and who can confidently consult with stakeholders across the business. You'll have an eye for detail and have good have good communication skills. You could be designing an animated eLearning module one week, managing the graphic design output for a branded learning event the next and then see yourself illustrating artwork for the Capability Development Yammer page the next. In exchange the successful candidate will be able a fun and supportive team environment that includes great flexibility in how the role is done. Part time and full time options are available as well as flexibility in start/finish times and location options to help you be successful in both your work and home life. For this role we are looking at a start date of early in 2021 and aim to complete the recruitment process before Christmas. We are interested to hear from people who have Strong conceptual design skills, An ability to grasp complex concepts and simplify them visually to meet the level of the audience Previous experience designing eLearning modules or exposure to instructional design Confident and influential stakeholder and communication skills - this is matrix organisation and you'll be interacting with varied stakeholders and content owners A self-managed and autonomous approach towards meeting deadlines Strong execution skills within Articulate Storyline, Adobe Illustrator, Adobe InDesign, PowerPoint and Word A true team player that enjoys collaborating and working with others to get the best outcome. Bankwest supports flexible working. Part time, full time and job share options are encouraged for this role. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... Part time, full time and job share options are encouraged for this role. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Internal Dispute Resolution Officer

Allianz

Are you looking for an organisation that has a high level of Integrity and professionalism? Do you want challenging work that enables international relationships and sharing of global best practice? An exciting opportunity is available for a permanent full-time Internal Review Officer to join the independent Internal Review Team in our Allianz Sydney office. The Motor Accident Injuries Act 2017 introduced specific provisions intended to achieve quick, cost effective, and independent resolution of disputes for customers who do not agree with claims decisions. Customers may request an internal review of claims decisions, and may apply to the Dispute Resolution Service (DRS), of SIRA. Reporting to the Internal Review Manager, we are looking for highly motivated persons with legal/ technical skills and a focus on providing high level customer service. The role: Conduct independent internal reviews of claims decisions by preparing a Certificate of Determination with reasoning to support your findings. Telephone communication with the Customer during the internal review process. Responding to and preparing legal submissions in response to DRS applications. Interaction with lawyers and other stake holders during the internal review process. Ensure adherence to legislative requirements and compliance with legislative timeframes Assist with the development and management of relationships with external stakeholders. Required: Ability to interpret and apply legislation. Analytical skills Strong legal/technical skills. High level written communication skills. High level attention to detail. Ability to work in a fast paced environment. Demonstrated ability to communicate technical legal findings in 'plain English' to customers. Prior experience with submission writing. Desirable: Legal Degree or Tertiary qualification Experience with CTP claims What's On Offer This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture. #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... for highly motivated persons with legal/ technical skills and a focus on providing high level customer service. The role: Conduct independent internal reviews of claims decisions by preparing a Certificate of ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Sydney

Assistant Village Manager - Waratah Highlands & Macquarie Grove

Stockland

An exciting opportunity has opened for an Assistant Village Manager role to support the Village Manager for our 2 key sites based in Waratah Highlands located in Bargo, and Macquarie Grove located in Tahmoor, near the NSW Southern Highlands. The Waratah Highlands site consists of 132 units and Macquarie Grove of 44. This is a permanent full-time position. Your Role As the Assistant Village Manager your role is crucial to the smooth operation and future success of the village as well as the comfort and happiness of our valued residents. Supporting the Village Manager, your key responsibilities will include: Support the activities and initiatives currently running in our village Provide relief village management when required Assist the Village Manager in maintaining all documents and accounting records relevant to the operations of the village Perform administration as required to successfully run the village, including budget management Organise contractors to carry out maintenance in the village including but not limited to emergency repairs and preventative maintenance Play an active part in the interaction with residents, residents' committees and local community About You You will bring your strong customer service and administrative experience within a similar industry Ability to build and maintain strong relationships with the residents and the internal & external stakeholders will be key Exposure and understanding of The Strata Act will be highly advantageous Demonstrate a sound financial understanding Excellent written and verbal communications skills A team player who thrives on diversity and can prioritise Passion for working with retirement community The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place.

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Work type
Full-Time
Keyword Match
... residents, residents' committees and local community About You You will bring your strong customer service and administrative experience within a similar industry Ability to build and maintain strong ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Bathurst & Central West NSW

Village Manager - Waratah Highlands & Macquarie Grove

Stockland

The Opportunity We are currently seeking a commercially minded problem solver who is able to connect and build meaningful relationships with stakeholders. You will well versed in financial/operations management to be able to manage our retirement living communities across 2 x sites - Waratah Highlands located in Bargo, and Macquarie Grove located in Tahmoor, near the NSW Southern Highlands. Your role As the Village Manager for both sites, you be will responsible for the daily operations and success of these assets. You will lead a close-knit team, driving them with your customer-focused approach balancing the need for a strong community sprit while striving for operational and commercial excellence. Working with the residents committee you will be afforded a sense of autonomy playing an active role in directing the future of the village for Stockland and its residents. Some of your duties will include: • Act as the village lead in the interaction with residents, residents' committees and the local community • Managing, coaching and inspiring your close-knit team to allow them to reach their true potential and deliver the upmost in customer service to our residents • Contributing towards the strategic direction of the village including assessment of growth potential, asset management, maintaining excellent knowledge of community needs and market trends • Managing village administration and financials including reporting, budgeting, P&L, resident records • Developing and maintaining excellent working relationships with internal and external stakeholders including; residents and families, Stockland employees and contractors About You You will have a strong background in operations management in the Property/Asset, Hospitality or Business sectors and will continually display Stockland's CARE values. You will possess: • Strong financial acumen • Excellent stakeholder-management skills • Ability to interact with our residents with respect, maturity and empathy • Excellent organization and time management skills • Ability to lead, motivate and develop a team • Strong conflict resolution and negotiation skills • Exceptional communication skills The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Full-Time
Keyword Match
... close-knit team, driving them with your customer-focused approach balancing the need for a strong community ... true potential and deliver the upmost in customer service to our residents • Contributing towards the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Rockhampton City

Relieving Officer Rockhampton Area

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday to Friday 9:30-1:30 Do work that matters Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. What will help you succeed? You will be highly motivated, with the ability to work as part of a team and individually in a busy and structured environment. Your dedication to the customer experience will be evident through your ability to achieve targets in providing financial solutions to each of our customer needs. Previous banking or finance experience will be helpful but absolutely not essential. The ability to travel to Charters Towers as required to provide relief coverage is essential. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
WA > Perth

Village Manager - Affinity

Stockland

The Opportunity We are currently seeking a commercially minded problem solver who is able to connect and build meaningful relationships with stakeholders, you will well versed in financial/operations management to be able to manage our independent living retirement community at our Affinity Village, which is located within the well-established Settlers Hill residential community in Baldivis, South of Perth's CBD. Your role As the Village Manager of our Affinity Village, you be will responsible for the daily operations and success of one our premium assets in WA. You will lead a close-knit team, driving them with your customer-focused approach balancing the need for a strong community sprit while striving for operational and commercial excellence. Working with the residents committee you will be afforded a sense of autonomy playing an active role in directing the future of the village for Stockland and its residents. Some of your duties will include: • Act as the village lead in the interaction with residents, residents' committees and the local community • Managing, coaching and inspiring your close-knit team to allow them to reach their true potential and deliver the upmost in customer service to our residents • Contributing towards the strategic direction of the village including assessment of growth potential, asset management, maintaining excellent knowledge of community needs and market trends • Managing village administration and financials including reporting, budgeting, P&L, resident records • Developing and maintaining excellent working relationships with internal and external stakeholders including; residents and families, Stockland employees and contractors About You You will have a strong background in operations management in the Property/Asset, Hospitality or Business sectors and will continually display Stockland's CARE values. You will possess: • Strong financial acumen • Excellent stakeholder-management skills • Ability to interact with our residents with respect, maturity and empathy • Excellent organization and time management skills • Ability to lead, motivate and develop a team • Strong conflict resolution and negotiation skills • Exceptional communication skills The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Full-Time
Keyword Match
... a close-knit team, driving them with your customer-focused approach balancing the need for a strong community ... their true potential and deliver the upmost in customer service to our residents • Contributing towards the ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Credit Structuring

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Seeking front end Credit Structuring Lawyers See yourself in our team: The Legal and Group Governance team provides expert advice and assistance to the Group to achieve its strategic goals and priorities, including by identifying and appropriately managing legal and regulatory risks. Our Group Credit Structuring (GCS) Legal Team partners with GCS and Business Units to assist them in attaining their strategic goals by ensuring legal risks are appropriately recognised and managed. The purpose of this role is to deliver high value strategic legal services to the GCS team in managing customers whose financial affairs are troubled or impaired and delivering balanced solutions reflecting customer and community expectations, with a particular focus on corporate, large corporate and institutional customers. Do work that matters: Your responsibilities include: Reviewing finance documents, providing advice on insolvency and regulatory matters, advising on the implementation of insolvency or restructuring process, working with and managing engagement with external advisers and identifying and managing regulatory and commercial risks; Maintaining a deep understanding of the Group's legal and regulatory risk appetite and executing your role to align with it to support the successful execution of strategic priorities and goals; Developing and maintaining a detailed understanding of, and expertise in, the Group's Legal practices in particular developments in insolvency and restructuring law and practices; Providing accurate, timely, commercial advice through effective communication directly to the GCS team and Business Units. We're interested in hearing from people who have: Tertiary qualifications in law and admission to practice in NSW or another State or Territory Minimum 7 years PQE A demonstrated understanding of finance documentation and concepts in the domestic and international markets Demonstrated experience with complex finance structures and products, secondary debt trading and insolvency processes and implementation of restructuring and insolvency structures Strong awareness of the legal and regulatory environment affecting corporate and consumer lending Sound knowledge of Australian laws and current issues applying to, institutional banking and financial markets products and market practice Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of institutional lending, financial regulatory and transactional matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... a range of institutional lending, financial regulatory and transactional matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Litigation

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Seeking Credit Structuring Lawyers See yourself in our team: The Legal and Group Governance team provides expert advice and assistance to the Group to achieve its strategic goals and priorities, including by identifying and appropriately managing legal and regulatory risks. Our Group Credit Structuring (GCS) Legal Team partners with GCS and Business Units to assist them in attaining their strategic goals by ensuring legal risks are appropriately recognised and managed. The purpose of this role is to deliver high value strategic legal services to the GCS team in managing contentious matters relating to customers whose financial affairs are troubled or impaired and delivering balanced solutions reflecting customer and community expectations. Do work that matters: Your responsibilities include: Managing regulatory and commercial risks in relation to contentious or potentially contentious matters; Advising on contentious matters and conducting litigated claims; Maintaining a deep understanding of the Group's legal and regulatory risk appetite and executing your role to align with it to support the successful execution of strategic priorities and goals; Developing and maintaining a detailed understanding of, and expertise in, the Group's Legal practices in particular developments in insolvency and restructuring law and practices; Providing accurate, timely, commercial advice through effective communication directly to the GCS team and Business Units. We're interested in hearing from people who have: Tertiary qualifications in law and admission to practice in NSW or another State or Territory Minimum 10 years PQE Demonstrated understanding of lending documentation and concepts in business and consumer lending Demonstrated experience in banking and commercial litigation, dispute resolution and farm debt mediation Strong awareness of the legal and regulatory environment affecting corporate and consumer lending Sound knowledge of Australian laws and current issues applying to, business and consumer lending, bankruptcy and enforcement as well as awareness of current market practice in those areas Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of institutional lending, financial regulatory and contentious matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... contentious matters. Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
1 week ago Details and apply
1 week ago Details and Apply
WA > Goldfields & Southern WA

Senior Relationship Manager

Bankwest

You are an experienced Relationship Manager, ready for the next challenge We are a team that is committed to understanding our customers' needs and delivers an exceptional level of service Together, we are helping our customers achieve their banking & finance goals and needs Do work that matters! The Senior Relationship Manager is responsible for achieving portfolio growth objectives, maintaining sound credit quality, management of risk in line with the Banks risk management framework, development and coaching of two direct reports and delivering exceptional customer experiences to build advocacy for the business and the Bank. We are looking for someone who is proactive, demonstrates a can-do attitude and is passionate and enthusiastic about what they do every day. The Senior Relationship Manager is additionally responsible for: Development of strong, extensive referral networks that will support the strategic requirements of the business Financial and credit analysis including the completion of complex credit assessments to a high standard that allows for a seamless decision making process Provide exceptional service to customers through proactive call and visitation plans, responsiveness to customer enquiries and development of solutions that support the aspirations of the customer Develop and execute strategies that contribute to the business achieving its growth, service and risk excellence initiatives Participate in a team environment according to Bankwest values We're interested in hearing from people who have: Strong communication and interpersonal skills to build deep customer relationships and develop new business opportunities. An established external referral network within Kalgoorlie and surrounding area A proven track record of delivering, and exceeding, portfolio growth and customer advocacy objectives Strong commercial and credit acumen Superior product knowledge including an understanding of loan pricing and structuring Strong negotiation and problem solving capabilities to meet the short and long term needs of customers Excellent understanding of accounting principles and corporations' law Advanced financial analytical capabilities and an understanding of complex corporate structures and flow of funds. See yourself in our team? Our Personnel & Business Banking Team is our frontline division with a focus on delivering on our customers' needs by providing quality products and excellent service. We deliver these tailored outcomes & solutions through a variety of channels including Stores, Private Banking, Contact Centre, Digital, Third parties (including Brokers) and Relationship Management across Small Business, SME Business, Corporate, Property and Specialist teams. Flexible working conditions Discounted financial products Salary packaging options Working for Bankwest means being a part of a fast-paced team environment, where hard work is rewarded with fantastic opportunities to grow your career anywhere within the bank. We are proud of our fun and inclusive culture and enjoyable working environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... environment. Interested in the above? Then hit the "Apply Now" button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Data Consultant

MLC

About the Role Working within the Customer Response Initiative we are currently looking for several Data Consultants to support the delivery of an outstanding customer service experience through the extraction, consolidation and analysis of data from various sources. As Data Consultant you will be responsible for: Creating tools and techniques to optimise the client identification process SQL script writing and SQL script review Automation of the client scoping process Data visualisation for Executive level reporting About You Our ideal team member would be an experienced Data Consultant preferably with a background in financial services dealing with large metrics. We are looking for someone who can demonstrate the following: Advanced SQL query techniques and SQL server support include SSIS Tableau report development Advanced level MS Excel and Access skills Experience in visually presenting data in a creative and engaging way About MLC For over 130 years MLC has been providing its Wealth Management expertise to financially empower the lives of ordinary Australians to achieve their needs for today and goals for tomorrow. From achieving our status as an award-winning business to doing our part to combat climate change to volunteering days in the communities we operate in, we are a Wealth company that cares. Next Steps If you want to be a part of our team that makes a real difference to people's lives, then follow the link and apply today. Due to the nature of our business you must have Australian or New Zealand Citizenship, or Permanent Residency.

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Work type
Full-Time
Keyword Match
... to support the delivery of an outstanding customer service experience through the extraction, consolidation and ... Data Consultant preferably with a background in financial services dealing with large metrics. We are looking ...
4 months ago Details and apply
4 months ago Details and Apply
QLD > Toowoomba and South West QLD

Home Lending Specialist Toowoomba Plaza

Commonwealth Bank

Do work that matters Your role exists to make our customer's lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you're there to deliver the right solutions at the right time. Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction. See yourself in our team You'll be joining our Retail Branch Network - a hardworking team who deliver customised service to meet the needs of our personal and small business customers. Our focus is to help people and business move forward, to progress. We support our customers to make the right financial decisions and achieve their dreams, targets and aspirations. We're looking for someone who puts the customer at the heart of everything they do. You'll work face to face with customers to lead lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers' financial needs. As a confident networker you'll use your communications skills to develop and maintain strong working relationships with your branch peers. As a HLS, you'll be a stickler for detail, ensuring applications are compliant and all checks have been done. The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers. Where will you go? As a HLS at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training. If you live the values and demonstrate our lending capabilities, we'll help you find the next step that's right for you and enable you to be your best on your career journey. We're interested in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation An ability to identify and anticipate customers' financial needs The ability to see the big picture for customers and provide them with holistic solutions *branchnetwork Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... in hearing from people who have: A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships Previous experience in a lending environment and an ...
5 days ago Details and apply
5 days ago Details and Apply
VIC > Melbourne

Low Risk Eligibility Officer

Allianz

Low Risk Eligibility Officer 6 Month opportunity in Melbourne CBD Channel your customer service skills in a specialist team Be part of a great culture & Grow with a leading Global Insurer Do you have a background in Workers Compensation? We currently have an exciting opportunity as a Low Risk Eligibility Officer within our Melbourne Workers Compensation team. This full-time permanent role is an excellent opportunity to join our successful team in ensuring the accuracy and quality of our straight accepted claims. Reporting to the Team Leader of Eligibility, the responsibilities of the role are: To ensure quality of initial entitlement determinations. Ensure a positive service experience of injured workers and employers, Accurate calculation of all pre injury average weekly earnings. Core skills and competencies required: Excellent customer service Effective verbal and written communication skills Proven ability to manage time effectively A keen eye for detail and good data entry skills An ability to calculate employer excess and PIAWE rates as per the legislation A willingness to work autonomously and as part of a team Previous Case Management / Insurance experience highly desirable Knowledge & Experience: Ideally 2 years' experience in claims management Good working knowledge of the associated regulations & legislation At Allianz we value high performance. We recognise the contribution of our employees and reward our staff with a dedicated range of attractive benefits. Whether you are looking for a company that offers a variety of flexible leave options, salary packaging, or substantial insurance discounts, Allianz has a range of benefits to suit you.

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Work type
Full-Time
Keyword Match
... of all pre injury average weekly earnings. Core skills and competencies required: Excellent customer service Effective verbal and written communication skills Proven ability to manage time effectively A keen ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Data Alignment Lead

MLC

About the Role Reporting to the CRI Insights, Stream Manager, the Alignment Lead role will support the delivery of an outstanding customer service experience by overseeing, managing and delivering on Regulatory and Independent Expert (IE), Technical Control Enablement, Reporting and Quality control requirements in relation to the design, approach, implementation and execution of data assets which have been built to identify potentially impacted clients of in-scope advises. The role will also guide the exploration and design of new opportunities as part of continuous improvement and new data-driven solutions to other MLC remediation activities. The Customer Response Initiative has been established to identify, minimise or rectify inappropriate advice by completing customer advice reviews in response to regulator concerns regarding advice quality. Your key responsibilities will include: Work closely with CRI Data Insights Lead, Management and Alignment and Governance and Risk Stream Leads to align on delivery efforts based on priorities Align IE, Technical Control Enablement, Reporting and Quality Control functions to the priorities outlined by the CRI Data Insights Lead Lead IE, Technical Control Enablement, Reporting and Quality Control efforts, supporting the respective leads of each function to achieve their own objectives including setting and adhering to agreed workplans Liaise with Program/Business owners to ensure requirements are understood by the CRI Insights team, and that expectations regarding deliverables are set with those Program/Business owners Manage and prioritize Engagement Stream efforts and workload Coach, inspire and train team members to grow, empower and succeed together Guide efforts to determine how the CRI Insights team can best utilise its knowledge and capability to better assist not only CRI, but also other MLC remediation activities Identify opportunities to learn and improve Manage quality of data outputs Identification, escalation and mitigation of risks in the client identification process About You Key skills and experiences required will include; Customer analytics background Exposure to financial advice industry Regulatory response and Independent expert engagement Financial services customer remediation Best practise ETL processes and validation techniques MS Excel and Access skills SQL query techniques Script writing and script review SQL server support including SSIS, Stored procedures Tableau report development Stakeholder management Team leadership Strong written and verbal communications - including the drafting of formal reports Strong problem analysis and problem solving IT, Commerce or Finance related degree OR prior experience in client identification for a large scale remediation program on regulatory matters About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... will support the delivery of an outstanding customer service experience by overseeing, managing and delivering on ... to other MLC remediation activities. The Customer Response Initiative has been established to identify ...
4 days ago Details and apply
4 days ago Details and Apply
WA > Perth

Scrum Master

Bankwest

Scrum Master About the Role Bankwest's Technology & Transformation (T&T) Division develops and executes all IT change and runs all IT operations within the organisation; ensuring the strategic leverage of technology to deliver the Bankwest strategy. With one of the largest IT functions in Western Australia, the Division works on a wide variety of technologies and projects with the support of a dedicated team and market leading ways of working methodology (Blaze). We are also part of CBA Group's Enterprise Services team, one of the largest IT functions in Australia. The Team As the Bankwest Scrum Master community of practice the Scrum Master Chapter provides Scrum Master Capability to our Tribes and Platforms, supporting the growth and ongoing development of these servant leaders. We are the custodians of Bankwest's Scrum practices, tools and standards, and strive to enable our squads to deliver customer value at (sustainable) pace. Our colleagues are empowered to make decisions supported by leaders who value diversity of thought and ideas. It's where done is better than perfect because rapid iteration and moving quickly produces a better result for our customers. That's the trail we're blazing - because having committed, motivated squads focused on the customer is the fastest way to excellence. Do work that matters: As Scrum Master you are a servant leader for your squad, helping them to deliver on the Tribe or Platform's objectives in a fast, sustainable and effective manner. You coach the team to optimise their delivery, and ensure that Scrum processes are adhered to and their benefits maximised. We don't believe in restrictive reporting lines and a hierarchy which dictates your work. As a Scrum Master you will work collaboratively with others, sharing knowledge and skills as a community. A Lead Scrum Master will partner with you to ensure your career development, wellbeing and performance. You will get coaching and mentoring from across our community including our highly skilled Senior Scrum Masters, while our Principal Scrum Master shapes our community of practice and sets the scene for us all to thrive and succeed. Whilst the role does not have direct reports, it is responsible for indirectly managing their squad(s) of approximately 10 FTE per squad. Responsibilities: Ensure that your squad is delivering high-value quality customer outcomes through the adoption and mastery of agile delivery principles and practices; Influence change that increases the productivity of the squad; Remove blockers and enable the smooth flow of work through the squad; Facilitate the constructive resolution of conflicts which may arise both internally and externally to the teams; Drive self-organisation and cross-skilling across the squad; Apply techniques to support effective Product Backlog management; Report standard metrics including sprint burn down, release burn up, and team health. Option of part time work-4 day week available What skills you will possess: An enthusiastic and energetic servant leader who is able to motivate, empower and coach teams to achieve ambitious goals; An emotionally intelligent and aware facilitator. You balance “assertive” with “empathetic” in problem resolution and communicate in a clear, transparent and mindful way; An innovative thinker who holds a continuous improvement mindset. You are able to make tough decisions and motivate your team in their implementation. Delivery leadership experience in diverse and / or complex teams and environment is desirable Tertiary qualification in IT or Business related field; Professional certifications would also be highly regarded. What's on Offer? We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Making a difference in the community is important to Bankwest and colleagues have the opportunity to volunteer two days per year for a cause that matters to them. The successful applicant will enjoy an attractive salary package plus bonus in conjunction with the opportunity to access a range of market leading employee benefits. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... with the opportunity to access a range of market leading employee benefits. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Program Officer, Coordination and Support

Australian Red Cross

Secondment opportunity Maximum Term position Full time hours Sydney, NSW location About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The Project Officer provides high-level administration and coordination support to the State Director and the Program Coordination and Support team. This role plays a key role in supporting, facilitating and administering the functions of the NSW directorate. This role also manages the Receptionist/Admin Officer and ensures that there is adequate coverage of reception at all times. The Project Officer will provide finance support across the directorate and looks after the PIMS the Program Information Management System. What you will bring Ability to work effectively as part of a team within a matrix management structure Demonstrated ability in financial administration Demonstrated experience in the design, implementation and development of effective and efficient administration systems within a complex service delivery setting Strong coordination, organisational and administration skills Experience in managing both staff and volunteers High level of customer service skills, including complaint handling A Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Marcia Nawar on 0418 717 976. Position description: Program Officer Coordination and Support (NSW).pdf Applications for this position will close at 11:55pm on 29th November 2020.

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Work type
Full-Time
Keyword Match
... , organisational and administration skills Experience in managing both staff and volunteers High level of customer service skills, including complaint handling A Working with Children Check is mandatory for this role ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Digital Consultant, Wealth Platforms

MLC

About the Role A new exciting opportunity has become available within our Wealth Digital Platform Operations Team. Reporting to the Manager, Wealth Digital Platform Operations, this position will see you engaging closely with a range of business and technology teams to support our digital assets that are used by our wealth customers and advisors. Our wealth digital assets use a range of new and existing technology solutions so you will have the opportunity to work on building knowledge and support processes end to end. This role will enable you to use and build on your experience working in either a customer support role, business analyst or digital operations role to improve the digital experience for customers day to day. Your core responsibilities will include: Using your customer service, business and digital knowledge by working closely with business and technology teams to investigate the root cause of defects, incidents and outages on behalf of the business Prioritise maintenance and support changes for the Wealth Digital assets and work with the business and technology teams to support the delivery of these changes Provide support to a range of projects by providing subject matter expertise on online functionality and the impact of changes to the digital assets on behalf of the business Manage escalations from key stakeholders and team members Review and provide input into project documents (e.g. scoping documents) Review changes and identify/document the business testing strategy and test cases for the digital assets Contribute to a culture of continuous improvement and enhancing processes within the Wealth Digital team About You Key skills and experiences required for this role will include; Strong relationship building and ability to communicate with influence Exceptional organisational skills Strong analyst and problem solving ability Experience working in a business analysis, project management or business operations team Exposure to agile development environments using JIRA/Confluence toolsets Experience and deep understanding of Wealth products and services Experience with Digital technologies and platforms Familiarity with Plum products, systems and business processes Culture At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients and community. The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. How to Apply If you're ready for the next step, click apply and submit your application via our careers site!

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Work type
Full-Time
Keyword Match
... or digital operations role to improve the digital experience for customers day to day. Your core responsibilities will include: Using your customer service, business and digital knowledge by working closely with ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

Trainee Bus Driver Program - Entry level Bus Driving roles

Transdev Australasia

The role Our Journey Maker Academy offers fully paid training for you to become a confident and competent professional Bus Driver. No matter your license (C class to HC) we can accommodate you in our professional driver training school. Our pathways provide paid employment from day 1 and will assist you to get all the qualifications you need to drive a bus. Our Bus Drivers make a difference to our customers' lives every day by getting them to their destination on time, every time, safely and comfortably. We service public transport routes, school routes, charters and special event services. We currently have multiple vacancies at our Mt Kuring-Gai depot. The shifts you could expect to work include straight shifts, rotating shifts, split shifts and relief shifts. More detailed information is discussed during the recruitment process. We're always interested in hearing from friendly, reliable people who are willing to go the extra mile for our customers and become part of our close-knit team. What you bring A current and valid NSW Drivers License (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for you Transdev offers market leading benefits to our drivers as well as: Security and stability in a global public transport operator Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart A culture that truly embraces diversity & inclusion About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button. Please note our recruitment process includes medicals, drug & alcohol testing and police checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy To find out more about working at Transdev visit our Careers Page

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Work type
Full-Time
Keyword Match
... (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Team Leader - Residential Facility Manly

Zenitas Healthcare

A career in care: Based in Manly, we've got an exciting new residential home project underway. With the project about to GO-LIVE we're offering: Fantastic opportunity to lead a team of dedicated Support Workers Full time position with competitive rates On site Parking 5 Min walk to Freshwater Beach Joining our ACARES team in Manly as a Team Leader, you will be leading a team of dedicated Support Workers. You will ensure they provide appropriate levels of assistance, support and service to each client to maximise opportunities for independence, personal growth and skill enhancement, in line with individual support plans. Each day may be different, but your core responsibilities will likely include: Providing varying levels of hands-on personal care Administrative tasks related to procedures, documentation and reporting Developing and maintaining effective communication channels with clients, families and support staff Delivering exceptional customer service, appropriately matching customer needs and preferences with care staff capabilities Ensuring all policies, procedures and legislative requirements are understood and followed by staff About You: We are looking for a solution focused leader with strong interpersonal and people management skills. Our ideal candidate will be a client-oriented person and hands on mentor with the ability to identify, train and develop care teams. We are looking for someone with: Certificate IV in Disability (or higher) and prior experience as a Team Leader within Accommodation Previous experience doing rostering and knowledge of the NDIS is desirable Great interpersonal skills and ability to liaise with internal and external stakeholders to ensure care and support of customers are met Good computer skills A career with Zenitas: Our reason for being is simple: to provide quality care, so that Australians can live healthier, happier, and more independent lives. We're passionate about our customers, our people, and the communities we serve. The demand for quality in-home and community care is rapidly growing, and we're growing to meet this demand, with a workforce of around 4,500 trusted care and health professionals across Australia today. As part of Zenitas group you'll be joining an organisation made up of some of Australia's most trusted aged care and disability service providers including: Accommodation & Care Solutions (ACARES), Australian Home Care Service (AHCs), Comrec, and Orion Services. We believe our people are everything and are committed to fostering a supportive, friendly, and creative working environment. As part of our Zenitas group you will make a real impact, access professional training and development, and enjoy flexibility that works for you. A career you can choose: If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today. Marta Noskova | 02 9102 3605| marta.noskova@zenitas.com.au We pride ourselves on being an equal opportunity employer. We encourage applications from all backgrounds, ages, and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability.

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Work type
Full-Time
Keyword Match
... Delivering exceptional customer service, appropriately matching customer needs and ... happier, and more independent lives. We're passionate about our customers, our people, and the communities we serve. The demand ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Lifestyle & Wellbeing Coordinator, Lourdes Retirement Village

Stockland

We are looking for a customer focussed individual to become a part of Lourdes Retirement Village, based in Killara, NSW. In this role, you will partner closely with the residents to provide services and offerings that promote and encourage healthy living. Utilising your knowledge and experience of health and wellbeing, you will organise educational information sessions on positive aging and healthy living education. The opportunity is a Mon - Fri role, full-time hours from 8.30 AM to 4.30 PM, where you will also be covering the administrative duties of the village. We are open to 3 days a week - part-time opportunity as well for the right candidate. Your tasks will include: Establishing and maintaining a well-functioning activities and social calendar Prompt response to all village emergency calls and to provide emergency assistance as required Provide advice to residents on care options and external community services as required Organise educational information sessions on positive aging and preventative education Establishing and maintaining positive and supportive relationships with all residents, Village employees and contract service providers To comfortably liaise with medical professionals and community associations to determine topics of interest for residents Being customer service focused and establishing/maintaining supportive, respectful relationships with our residents To be successful in this role you: You will bring your excellent customer service skills or hospitality management experience, preferably within an aged care setting or you will be an experienced lifestyle coordinator in a similar setting You will ideally bring a Bus Driver's License or willingness to apply for one Valid First Aid Certificate will be highly regarded Intermediate to advanced skills in computers and Microsoft suite will be highly regarded Be customer- centric, have empathy for the elderly is critical and previous experience managing and organising information sessions will be advantageous Patient and understanding of residents and family needs You will be forward thinking and proactive in your approach and be able to clearly demonstrate a strong passion for promoting health and well-being You will have excellent organisational skills and a keen knowledge of local community services and initiatives that our residents may benefit from Strong self-management skills, and flexibility to adapt to unexpected changes What's in it for you: At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date As part of the recruitment process, you will need to undergo a pre-employment medical assessment to assess your ability to perform the requirements of the role. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place.

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Work type
Full-Time
Keyword Match
... you: You will bring your excellent customer service skills or hospitality management experience, preferably ... through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Illawarra & South Coast

Corporate Secretary Senior Adviser

KPMG

Make a real difference in your community through our social and environmental programs Collaborate with sector and technical experts to grow your knowledge and network Our relaxed dress policy allows you the choice to reflect you and your work KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Your Opportunity As an Advisor in the Corporate Secretarial Practice you will manage a portfolio of Australian and foreign companies and work with extraordinary people who are passionate and courageous about supporting clients to meet and exceed their potential. You will: Maintain a client portfolio; Ensure compliance with ASIC reporting requirements; Manage the ASIC annual review process on behalf of clients; Notify ASIC of any changes to company particulars (including preparation of ASIC forms, minutes, consents & member documentation); Engage with clients, professionals and develop relationships both internally and externally; Assist with incorporating Australian companies and registering foreign companies; Register and renew business names; Maintain statutory registers; Assist with de-registrations of Australian companies and cessation of foreign companies; Answer client ASIC related queries by acting as a liaison between the client and ASIC; Perform company and document extract searches; and Prepare invoices. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Minimum 2-3 years demonstrated experience in an administration role; Experience dealing with ASIC for company secretarial matters will be advantageous, but not essential; Excellent customer service skills; Experience with BGL/CAS software and SAP will be highly regarded; Highly organised with the ability to prioritise and multitask; and Outstanding attention to detail and accuracy. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... dealing with ASIC for company secretarial matters will be advantageous, but not essential; Excellent customer service skills; Experience with BGL/CAS software and SAP will be highly regarded; Highly organised ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Accommodation Team Leader - West Footscray

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live healthier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity Working with the Australian Home Care team in West Footscray, as a Team Leader you will be leading a small team of dedicated Support Workers. You will ensure they provide appropriate levels of assistance, support and service to each client to maximise opportunities for independence, personal growth and skill enhancement, in line with individual support plans. Each day may be different, but your core responsibilities will likely include: Providing varying levels of hands-on personal care Be an effective role model and mentor for all team members to ensure awareness and accountability of procedures, documentation and reporting requirements Develop and maintain effective communication channels with clients, families and support staff Deliver exceptional customer service, appropriately matching customer needs and preferences with care staff capabilities Ensure all policies, procedures and legislative requirements are understood and followed by staff About You To do well in this role you will have a Certificate IV in Disability (or higher) and prior experience as a Team Leader within Accommodation. You will have strong interpersonal and people management skills and be happy to provide care to clients, as well as identify, train and develop care teams. Being a solution focused person, you will work closely with internal and external stakeholders to ensure care and support of customers are met. Previous experience with supervising staff and rosters as well as rostering a knowledge of the NDIS is desirable. What We Offer We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexibility in the hours you work to balance work from home life Opportunities to work closely with highly experienced and passionate professionals who love what they do Ability to have an impact on your clients' lives Opportunity to gain further training and professional development What's Next Zenitas prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community . For any questions regarding your application, please send a message through your LiveHire Inbox (top right corner dropdown box of your profile), or email

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Work type
Part Time
Keyword Match
... staff Deliver exceptional customer service, appropriately matching customer needs and preferences ... and external stakeholders to ensure care and support of customers are met. Previous experience with supervising staff and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Member Engagement Consultant Stafford

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services Come and join the fantastic team at RACQ Stafford! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Part- time hours rostered over a 6-day working week (29 hours per week) Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Part time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Stafford

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Work type
Full-Time
Keyword Match
... join the fantastic team at RACQ Stafford! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Solution Architect

Lendlease

Lendlease Digital is building a software platform called Podium that will transform and disrupt the global property and construction industry. Autonomous cars? Now is the time for autonomous buildings. Yes, we are that ambitious! We develop products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before manufacture and assembly (not construct)”. As a team, we are innovative, brave and continually learning and trying new ways of doing things. With our digital business rapidly growing, we are now recruiting for a Senior Solution Architect to drive the design and delivery of customer centric digital solutions across the property. It is a key leadership role within the Lendlease Podium Asset Services team, focused on extending and delivering the Global Asset Services product set supported by the Podium Platform. You will be responsible for The creation of product roadmap from 12 months to 5 years The collaboration across the software architect team to create products which both integrate with and complement the full product stack About you: A highly experienced solution architect, with a career of designing enterprise solutions from inception, at technology companies. Experience designing, developing, troubleshooting and launching a revenue-generating portfolio of innovative software products, with a proven ability to incorporate process and transparency. Proven experience in successfully leading the development and implementation of solutions, working with R&D and customers in the implementation of architectures to achieve end to end solutions connecting software, devices and services. Knowledge of web application development, security, digital twin, internet of things, predictive/prescriptive/advanced analytics, artificial intelligence, machine learning, robotics, mobility, data management, customer relationship management, customer service automation, open source technologies, information management and cloud services. Strong knowledge and experience with design thinking and agile ways of working (SaFE, Scrum, Kanban, Human Centered Design, Lean) This is a rare opportunity to drive an innovative program of work in a dynamic global environment with a start-up mentality, that values passion for excellence and courage to test the boundaries, viewing setbacks as learning opportunities. If this role aligns to your skillset and career aspirations to drive change and disrupt an industry, please apply now! Lendlease is a diverse, flexible employer of choice. We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs, through various stages of their lives. Lendlease provides a wide range of benefits to support our employees through their everyday lives. Our flexible work arrangements make it possible to shape your working day accordingly.

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Work type
Full-Time
Keyword Match
... analytics, artificial intelligence, machine learning, robotics, mobility, data management, customer relationship management, customer service automation, open source technologies, information management and cloud ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior UX Designer

Macquarie Group

As a 'hands on' UX designer, you want to be part of a team that delivers an exceptional user experience to visitors to our primary public channel, Macquarie.com.au From sketches and flowcharts, to prototypes and usability testing, to visual design and developer collaboration, you'll work end-to-end on solutions that will impact our clients and our business. You will work closely with marketers, developers, visual designers, copywriters, product owners and business representatives. You will be gathering insights and leading research, designing solutions and iterating UX through customer and in-market testing. You will work with the broader design community to understand our various platforms and ensure a considered, consistent, and integrated customer experience. You will be the custodian of the UX on Maquarie.com.au ensuring that it delivers to customer and business success metrics. With a strong focus on growth in our business, you'll play a key role in Conversion Rate Optimisation. Including working with the broader team on: Gathering, analysing, and leveraging behavioural data from tests, surveys and interviews as well as web analytics web to identify opportunities for improvement Defining and actioning roadmaps for implementation to improve conversion rates including A/B and multi-variate tests based on qualitative and quantitative data analysis; Working with the UI designer and dev team to execute solutions to optimise website and landing page designs You will have experience coaching and uplifting HCD principles and practices with business stakeholders and you are comfortable taking a lead role in providing guidance on HCD ways of working. You will have experience bringing the customer story to life through effective visual communication and stakeholder engagement. Your group facilitation, workshop, training and influencing skills will ensure you are successful in this role and team. What we're looking for: A designer who thrives in a collaborative team, bringing excellent communication and interpersonal skills Portfolio showcasing experience in product design including UX design for digital acquisition and growth A passionate design, usability, UX and CRO advocate, committed to best practice and sharing ideas and inspiration within the team Confident ability to plan and execute discovery research approaches, and excellent understanding of a variety of research methodologies to optimise and iterate to ensure successful customer and business outcomes A problem solver who loves big challenges, tackles them using a collaborative workflow, with the client front of mind Experience building component libraries for usability, familiarity, scale and re-use Highly experienced in setting rigorous test planning methods using tools like Google Analytics, Adobe Target, CrazyEgg, Proficient working within agile environments, using relevant practices and principles such as: Minimum Viable Product, User stories, Rapid Prototyping, acceptance criteria, etc. (Mural, Jira, Confluence) About BFS Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Within our retail bank, we are proud of our culture of diversity & inclusion and high performance. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile ways of working and embrace a growth and learning mindset. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. If this sounds the like the next exciting step in your career, please apply online today.

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Work type
Full-Time
Keyword Match
... the UX on Maquarie.com.au ensuring that it delivers to customer and business success metrics. With a strong focus on growth ... business banking and vehicle finance products and services to retail clients, advisers, brokers ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Member Engagement Consultant Carindale

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services Come and join the fantastic team at RACQ Carindale! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Full-time hours rostered over a 6-day working week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Full time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Carindale Cnr Old Cleveland & Creek Roads Carindale 4152

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Work type
Full-Time
Keyword Match
... the fantastic team at RACQ Carindale! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Member Engagement Consultant Chermside - Relief

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. We have a fantastic opportunity to join the friendly team at our Chermside Store! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where RACQ members needs comes first! We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster. Relief role covering all RACQ stores, base location: Chermside Availability required Monday to Friday 7am to 5:15pm; Saturday: 08:45am-1:15pm Full-time training provided for up to 10 weeks Open to travel Duties Provide professional customer service to RACQ members by presenting relevant solutions and putting the members needs first Maximise sales opportunities to achieve individual and team sales targets Learn and retain a comprehensive knowledge of RACQ products, services, systems and procedures and ensure your knowledge is kept up to date Comply with all relevant legislation, policies and procedures Work towards team based goals to promote a positive, cohesive and supportive working environment Live the RACQ values and continue to build on our strong reputation Ensure your personal presentation is of a high standard in line with our uniform policy as the face of RACQ Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... team at our Chermside Store! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Collections Officer I Bank Operations I Full Time

RACQ

Description We are seeking a Collections Officer who will be responsible for undertaking day-to-day operational and administrative activities for the management of delinquent accounts in order to minimise financial loss to RACQ Bank. Inclusive of arrears management, hardship requests, reviews and approvals, litigation, credit defaulting, repossession, foreclosure and loss recoveries files. Sitting within the Bank Operations Division and reporting directly into the Collections Manager, the ideal individual will About you 3-5 years relevant experience in collections or lending management Ideally with experience using Fiserv systems Able to deliver excellent member focused customer service Excellent communication, problem solving, negotiating and decision-making skills Ability to display team player attributes Excellent time management skills Ability to work autonomously with limited supervision Proficiency in the Microsoft Office Suite Experience in financial services in a processing environment Demonstrates a strong ability to read, analyse and communicate written and verbal information Demonstrates a strong ability to compare information quickly and accurately to ensure quality of work We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. RACQ exists to make life better for every Queenslander, we're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. There are plenty of other perks too Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family. Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Applications Close: Wednesday 25 November 2020 Please Note you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact Michaela.marks@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... Able to deliver excellent member focused customer service Excellent communication, problem solving, ... the Microsoft Office Suite Experience in financial services in a processing environment Demonstrates a strong ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Financial Assistance (Hardship) Associate

Macquarie Group

A unique opportunity to join our organisation in a key role that play's an integral part in delivering an outstanding client experience for clients who are currently experiencing temporary financial difficulties. As the Financial Assistance Consultant, you will be self-motivated and results orientated, you will be an effective communicator with understanding of clients going through changes in their circumstances. Your primary responsibilities will be focused on reviewing and assessing requests for hardship assistance received through multiple channels, providing options to the customer, offering case by case solutions, and monitoring agreements for adherence. Other activities include working with clients and/or their financial counsellors to make workable solutions that are the best outcome for both parties and taking inbound calls from clients and their representatives and taking verbal applications. You will use your experience within a Customer service role, Hardships or Collections environment to succeed in this role, paired with your empathetic call handling skills to deliver an optimal client experience. Your ability to work well under pressure and to deal with a high workload will be beneficial in our fast-paced environment. We will consider applications without prior Hardship experience if there is experience of strong customer service, problem solving and empathetic communication skills. And of course, a passion to help others. We are invested in the growth and development of our people, so in return, we will enable you to develop your skills, as well as provide you will a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... clients and their representatives and taking verbal applications. You will use your experience within a Customer service role, Hardships or Collections environment to succeed in this role, paired with your empathetic ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Collections Consultant | Home Loans & Asset Finance

Macquarie Group

Join a high performing collections team and utilise your customer service skills and problem-solving ability to deliver positive outcomes for both Macquarie and our clients. Our Collections team are responsible for engaging in calls to Macquarie customers, who have recently missed payments on their contracts. You'll be responsible for day to day collections to reduce delinquency through effective communication, negotiation skills and decision making. Working in a fast-paced, contact centre environment you will liaise with customers primarily over the phone and via email, resolving matters of outstanding arrears. You will confidently and effectively negotiate results that are commercially viable and in-line with Debt Collections Guidelines and internal processes. With prior banking, contact centre or customer service experience, you will have the ability to effectively resolve matters of outstanding arrears within suitable timeframes. Leveraging your outstanding communication skills, you will be able to build rapport with customers and gain a solid understanding of their financial circumstances, to ensure the correct decisions can be made. You will be committed to providing an exceptional client experience through demonstrating empathy, whilst also addressing customer concerns and handling objections. To start this exciting journey, apply now. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

Read More
Work type
Full-Time
Keyword Match
... in-line with Debt Collections Guidelines and internal processes. With prior banking, contact centre or customer service experience, you will have the ability to effectively resolve matters of outstanding arrears within ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Member Engagement Consultant Indooroopilly- Maternity Contract

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services We have a fantastic opportunity to join the friendly team at our Indooroopilly Store for a 7 month maternity contract! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where RACQ members needs comes first! We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster. Full time hours rostered over a 6 day working week Availability required Monday to Friday 8.30am to 5:15pm; Saturday: 08:30am-1:15pm Full-time training provided for up to 10 week Duties Provide professional customer service to RACQ members by presenting relevant solutions and putting the members needs first Maximise sales opportunities to achieve individual and team sales targets Learn and retain a comprehensive knowledge of RACQ products, services, systems and procedures and ensure your knowledge is kept up to date Comply with all relevant legislation, policies and procedures Work towards team based goals to promote a positive, cohesive and supportive working environment Live the RACQ values and continue to build on our strong reputation Ensure your personal presentation is of a high standard in line with our uniform policy as the face of RACQ Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Indooroopilly Indooroopilly Shopping Centre Indooroopilly 4068

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Work type
Full-Time
Keyword Match
... 7 month maternity contract! This position requires strong interpersonal skills and the desire to deliver outstanding customer service. Work within a fast-paced, goal-oriented team and assist RACQ members in a role where ...
1 week ago Details and apply
1 week ago Details and Apply

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