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Customer Service Jobs Adelaide - 7 results

SA > Adelaide

Customer Service Opportunities SA Southern Area

Commonwealth Bank

Please note this is an expression of Interest for Customer Service Specialist opportunities in the SA Southern Area, offering approx. 20 -30 hours per week. Monday to Friday flexibility is key during branch operating hours (9- 5pm) . Branch you have the opportunity to work within include includes; Blackwood Branch Castle Plaza Branch Colonnades NoarlungaBranch Fulham Gardens Branch Glenelg Branch Hallett Cove Branch Marion Shopping Centre Branch Plympton Branch Reynella Branch SEAFORD BRANCH SA Torrensville Branch Unley Branch Victor Harbor Branch Do work that matters The Customer Service Network Team serves on the frontline in our retail branches. You'll help our customers realise their financial goals by conducting financial health checks or identify and understand their broader investment and lending needs. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our Branches are constantly evolving. With a focus on technology and customer self-service, they allow our people to focus on advising our customers. Our branches will continue to evolve with our business as we focus on meeting our customers' changing needs. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Previous banking or finance experience will be helpful but absolutely not essential. If this sounds like the role for you then we would love to hear from you. Apply today! *branchnetwork Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... ! *branchnetwork Whether you're passionate about customer service, driven by data, or called by creativity ... energy. One where making a positive impact for customers, communities and each other is part of our ...
1 day ago Details and apply
1 day ago Details and Apply
SA > Adelaide

Aircraft Structural Integrity Engineers

Boeing

The Opportunity - Boeing Defence Australia's Aerospace Engineering & Production Capability provides a range of modification, production, repair and continuing airworthiness services to support Defence's Boeing-managed aircraft fleets and complex communication systems. We work hand-in-hand with our customers to develop and deliver critical capabilities to support their mission now and into the future. We are seeking talented Aircraft Structural Integrity Engineers to support cutting edge aviation platforms that are supported by Boeing Defence Australia. We have full time, part time and flexible employment opportunities in multiple locations (RAAF Base Amberley, Williamtown and Edinburgh). These roles are part of a capability that provides all of the resources needed to deliver world leading aircraft design, sustainment engineering and production services to the Australian Defence Force (ADF). Our capability consists of engineers who develop modifications, repairs and continuing airworthiness services to support the fleet of Boeing-managed aircraft in the ADF. As well as provides production services for some of the most advanced communications systems in the world, as well as supporting production across a number of aircraft platforms. We work hand-in-hand with the customer to develop and deliver critical capabilities to support their missions. As an Aircraft Structural Integrity Engineer you will: Responsible for execution of the Aircraft Structural Integrity Program (ASIP) through the different phases of the aircraft life cycle. Lead Boeing implementation of ASIP requirements in accordance with the Aircraft Structural Integrity Management Plan (ASIMP). Develop ASI routine reports with consideration to ADF unique requirements. Communicate outcomes to ASI Manager. Assist ASI Manager in the resolution of ASIP airworthiness issues with the Defence Aviation Safety Authority. Develop necessary instructions and processes to support Aircraft Structural Fatigue Management and Usage Data Management. Hold a Bachelor of Engineering in Aerospace, Aeronautical, Mechanical or compatible discipline from nationally accredited program or equivalent (Member of the Institution of Engineers Australia, desirable). Applicants must be Australian Citizens to meet defence security requirements. About Us - Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. Benefits - Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.

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Work type
Full-Time
Keyword Match
... , production, repair and continuing airworthiness services to support Defence's Boeing-managed aircraft fleets and complex communication systems. We work hand-in-hand with our customers to develop and deliver critical ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Aircraft Structural Integrity Engineers

Boeing

The Opportunity - Boeing Defence Australia's Aerospace Engineering & Production Capability provides a range of modification, production, repair and continuing airworthiness services to support Defence's Boeing-managed aircraft fleets and complex communication systems. We work hand-in-hand with our customers to develop and deliver critical capabilities to support their mission now and into the future. We are seeking talented Aircraft Structural Integrity Engineers to support cutting edge aviation platforms that are supported by Boeing Defence Australia. We have full time, part time and flexible employment opportunities in multiple locations (RAAF Base Amberley, Williamtown and Edinburgh). These roles are part of a capability that provides all of the resources needed to deliver world leading aircraft design, sustainment engineering and production services to the Australian Defence Force (ADF). Our capability consists of engineers who develop modifications, repairs and continuing airworthiness services to support the fleet of Boeing-managed aircraft in the ADF. As well as provides production services for some of the most advanced communications systems in the world, as well as supporting production across a number of aircraft platforms. We work hand-in-hand with the customer to develop and deliver critical capabilities to support their missions. As an Aircraft Structural Integrity Engineer you will: Responsible for execution of the Aircraft Structural Integrity Program (ASIP) through the different phases of the aircraft life cycle. Lead Boeing implementation of ASIP requirements in accordance with the Aircraft Structural Integrity Management Plan (ASIMP). Develop ASI routine reports with consideration to ADF unique requirements. Communicate outcomes to ASI Manager. Assist ASI Manager in the resolution of ASIP airworthiness issues with the Defence Aviation Safety Authority. Develop necessary instructions and processes to support Aircraft Structural Fatigue Management and Usage Data Management. Hold a Bachelor of Engineering in Aerospace, Aeronautical, Mechanical or compatible discipline from nationally accredited program or equivalent (Member of the Institution of Engineers Australia, desirable). Applicants must be Australian Citizens to meet defence security requirements. About Us - Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. Benefits - Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.

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Work type
Full-Time
Keyword Match
... , production, repair and continuing airworthiness services to support Defence's Boeing-managed aircraft fleets and complex communication systems. We work hand-in-hand with our customers to develop and deliver critical ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Client Care Specialist

Macquarie Group

Are you passionate about client experience? Do you thrive on on providing world class client care and working in a collaborative team? Do you enjoy investigations and understanding the root cause of issues? The Client Care team is part of our People, Culture and Client Experience business unit within Banking and Financial Services and is responsible for the timely and empathetic resolution of client complaints from across multiple channels. You will be working closely with clients to build trust and understand their situation, then using your investigative skills to uncover the origin of the issue and provide a mutually beneficial outcome. With an eye for quality, you will ensure timely and resolution to our clients, as well as participate in regular team workshops to enable continuous process improvement in delivering exceptional client care. Your understanding of financial services products, regulation and compliance will allow you to effectively support clients and stakeholders and add value to our processes. To be successful you will have exceptional interpersonal skills, including a very high level of empathy and genuine care, strong understanding of financial services products, regulations and compliance whilst having proven exposure to escalations and complaint handling. Your innate ability to build relationships with stakeholders at all levels will be key to your success in this role, as will your tenacity and intrinsic focus on client care. If you enjoy creating a genuine and positive client experience, please apply today. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... Client Experience business unit within Banking and Financial Services and is responsible for the timely and ... genuine care, strong understanding of financial services products, regulations and compliance whilst having ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Adelaide

Customer Liaison Officer - Adelaide

Claro Aged Care and Disability Services

Growing Business Supportive Team Environment Assisting Claro customers to achieve their goals A career in care and support As a Customer Liaison Officer you will be responsible for the operational implementation of individually tailored and human-focused complex care and solutions for our aged and disability care clients. This role is a rewarding and engaging role that enables our clients to optimise their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Provide solutions to complex disability and aged care needs, aligned to customer goals and care plans Undertaking and management of customer assessments and reviews Facilitate customer specific training to support workers where appropriate, based on customer program needs Work closely with Field Support Leader in region to flag and escalate any support worker behaviour related matters Risk assessments as required Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We are looking for a client-oriented team player with strong interpersonal, networking and communication skills and with ability to build relationships with clients and all stakeholders. Our ideal candidate would have : Demonstrated experience in health, particularly client/case management, quality management, incident management and resolution; Broad community services sector knowledge, including knowledge of Disability and Aged care sectors, such as National Disability Insurance Scheme (NDIS) and Aged Care programs Knowledge of the changing environment in the health sector, including funding, supplier market and emerging trends in service delivery. Exemplary customer service skills. Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion of client and funder approvals. A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... funding, supplier market and emerging trends in service delivery. Exemplary customer service skills. Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion ...
1 month ago Details and apply
1 month ago Details and Apply
SA > Adelaide

Senior Consultant - Technology, Strategy and Transformation

KPMG

How you grow matters - looking for your next career challenge in the New Year? Build a long term career with great people in a varied and multi-disciplinary environment Enjoy the people-first culture with a focus on a balanced work environment KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Enterprise Advisory is dedicated to the mid-market and committed to the growth of the sector. The mid-market is the engine room of the Australian economy and generates a quarter of the Australian revenue. Mid-size businesses are our focus, and we are passionate about them because of their entrepreneurial nature and the way they approach their strategy and their execution. We are looking for two exceptional Senior Consultants with experience in defining technology strategies, designing technology architectures and crafting technology roadmaps, as well as executing on them, all of them with a business-led approach. What is exciting about our client base is that they are looking to transform their businesses end-to-end, from the front to the back of the house. This is an exciting opportunity for you to help us shape truly business-led transformations that are enabled by technology. We are looking for a problem solver that has a passion for delivering innovative solutions to our clients. An advisor with a sense of ownership and collaboration. Based in Adelaide you will have the opportunity to work on a broad range of projects for clients across South Australia, Tasmania, NT and WA. Next to your delivery activities you will be involved in sales activities, from lead generation to conversion. We are passionate about helping our clients, and that to us comes with a responsibility of coaching our junior team to be successful in business development in the future. Why join our team? Hear from our people: https://youtu.be/LFlSknC4b1I Your Opportunity Working as an integral part of our Enterprise Advisory Management Consulting team you will consult on client projects, translating business and customer needs into innovative and executable IT strategies, technology architectures and technology roadmaps. You will identify changes and recommend solutions that will typically involve a combination of customer/citizen centricity, process and value stream analysis, digital transformation, and operational excellence outcomes. You understand technology and are passionate about it, and more importantly you understand how technology enables the execution of business processes, for example, what are the considerations to streamline sales, asset management and procurement from a technology perspective, and how do we match those considerations to selecting suitable solutions and providing an integration strategy. This gives you a flavour of the problem statements you will be crafting solutions for. You can be assured that you will be coached, but will also get the exposure to shine and grow in your role, as you craft your path to Manager and beyond. Your role will include, working with senior practitioners: Helping clients understand the 'art of the possible' with innovative and disruptive technology; Driving the linkage between business strategy and technology (and vice versa), to deliver meaningful outcomes; Defining technology strategies to enable the ambitions of our clients, and defining associated technology architectures and technology execution roadmaps; Defining integration and data strategies for our clients; Facilitating solution and vendor selection processes, considering business and technology requirements; and vendor evaluations Defining and shaping transformation programs Work in collaboration with the rest of KPMG to leverage the breadth of the firm's expertise and innovation; Apply consulting skills, from storyboarding and facilitating workshops through to producing high quality deliverables and seeking feedback from juniors, peers and seniors; Bring passion and expertise - consulting capabilities and competencies - that positions you as being a role model for our junior consultants; Train and coach junior consultants in continuous improvement, frameworks, methodologies and consulting skills; Support business development activities, from lead generation through to conversion, under the lead of managers, associate directors, directors and / or Partners of the organisation; Creating and maintaining strong relationships internally, and with clients during and post engagements. How you're Extraordinary At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience include the following: Previous experience working for a well-regarded Management Consulting firm; Demonstrated ability to apply structured thinking and analysis techniques to ambiguous problems; Experience or exposure to the practical application of continuous improvement cycles; Good understanding of process architecture and process design, with an ability to link business processes to technology requirements; Good understanding of how to execute on the following, with guidance and supervision of senior SMEs: Apply best practice frameworks in operations and technology; Research market and industry data, with a second to none ability to be a data driven thinker, comfortable with analysing large volumes of qualitative and quantitative data and information to inform IT strategies; Define IT strategies, designing technology architectures and technology operating models, and developing technology roadmaps, all of them with a business-led approach using best practice frameworks; Shape IT strategy execution and IT transformation roadmaps that go beyond paper; Embed technology into the design and implementation of business operating models; Build a business case for business and technology investments; Ability to talk 'business' and 'technology'; Understand the complexity of end-to-end operations and how technology is a truly enabler; Focus on the operations-tech rather than infra-tech, however with a solid understanding of infra-tech; Structured problem solving with capability to canvas the path to a part of a solution; Coaching our junior consultants; Good communication skills, verbal and written; Good business writing skills; An obsession to provide excellent advice to your customers with honesty and integrity; Good interpersonal skills and stakeholder management skills; Demonstrated capability in working collaboratively in an environment where constructive feedback is a norm, in alignment with our KPMG values. This is a great opportunity to become a solid all-rounder while looking for your own sweet spot and own it. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... advisor with a sense of ownership and collaboration. Based in Adelaide you will have the opportunity to work on a broad ... will typically involve a combination of customer/citizen centricity, process and value stream ...
1 month ago Details and apply
1 month ago Details and Apply
SA > Adelaide

MANAGER - Technology, Strategy & Transformation Advisory

KPMG

How you grow matters - looking for your next career challenge in the New Year? Build IT capability that will help our clients achieve their growth agenda You'll advise some of the fastest growing mid-markets clients Be part of our growth and innovation journey KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG Enterprise - Who are we? Enterprise Advisory is a specialist division of KPMG dedicated to advising emerging, private and mid-market organisations. The mid-market is the engine room of the Australian economy and generates a quarter of the Australian revenue. Mid-size businesses are our focus, and we are passionate about them because of their entrepreneurial nature and the way they approach their strategy and their execution. Why join our team? Hear from our people: https://youtu.be/LFlSknC4b1I Your opportunity With significant growth in recent years we are now seeking an experienced Technology Advisory Consultant to join our entrepreneurial high-growth Enterprise Management Consulting and be part of an exciting new growth priority for KPMG. Based in Adelaide, you'll have a strong focus on the Energy & Natural Resources sector working with Clients across SA, Tasmania, NT and WA to help them improve their Technology landscape As a Manager you will lead and consult on client projects, translating business and customer needs into technology strategies, technology roadmaps, technology enterprise architectures, integration and data architectures. You will also shape digital transformation programs that will bring those technology roadmaps to life. You will be exposed to a range of exciting projects in the mid-market, leading the delivery of advisory engagements to our clients under the direction and coaching of a Director or Partner. As part of our growth you will actively contribute to business development activities across Enterprise and KPMG. Your role will likely include: Defining the future IT Technology strategy and determining the roadmap for execution; Defining target operating models for IT operations and engagement models between business and IT functions; Determining the benefits of change and the impacts on Technology operations, productivity and capacity; Leading the delivery of Technology and Digital transformation projects, under the guidance of Directors and Partners on the job; Leading vendor selection processes and managing risk & assurance for Technology projects, under the guidance of Directors and Partners on the job; Being at the forefront of technology innovation, developing strong perspectives on the likely disruptors to the market, how they impact our clients and how clients can most successfully address them; Actively supporting business development activities, particularly in the Energy & Natural Resources Sector Lead client engagements, under the guidance of Directors and Partners on the job, supported by day-to-day peers and junior consultants, acting as the day-to-day contact to our client stakeholders; Applying consulting skills, from storyboarding and facilitating complex workshops through to guiding the development of high quality deliverables and seeking feedback from juniors, peers and seniors; Bringing passion and expertise - consulting capabilities and competencies - that positions you as being a role model for our junior practitioners; Training and coaching junior staff in continuous improvement, frameworks, methodologies and consulting skills; Working closely with the local and national team to bring innovation to our existing capabilities to help KPMG remain at the forefront of strategy, operational excellence and technology practices and thinking. How you're Extraordinary This role will call for highly developed client facing Consulting skills, a strong focus on delivering high quality outcomes and a solid understanding of (1) enterprise architecture, (2) solution architecture and (3) end-to-end view of the value chain of organisations. To be considered for this opportunity, your qualifications, skills and demonstrable experience could include: Previous experience working for a well-regarded Management Consulting firm focused on Technology strategy and transformation; Experience working with Energy & Natural Resources sector would be highly desirable A solid understanding of mid-market cloud products that support business operations in the front, middle and back offices and Enterprise, domain and platform architectures; Formulation of IT strategy, and associated technology execution roadmaps; Leading technology initiatives using disruptive methods (Agile, DevOps) and disruptive technologies (Cloud, IoT, Machine Learning); Technology operating models, digital transformation financial management and sourcing approaches; Approaches to technology governance and innovative ways of working; A proven track as a results-oriented leader and relationship builder; Strong structured problem solving and client service team leadership capabilities; A 'learn and grow' mindset, to constantly drive improvements in individual development, our team and our client work; Demonstrated ability to effectively communicate technical information to a non-technical audience. Experience with support of business development activities from lead generation to conversion; What we offer you: We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Make KPMG the clear choice for your career and be Extraordinary! Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... Australia is part of a global network providing extensive services across a wide range of industries and sectors. ... an exciting new growth priority for KPMG. Based in Adelaide, you'll have a strong focus on the Energy & ...
1 month ago Details and apply
1 month ago Details and Apply
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SA > Adelaide

Support Worker, Southern Adelaide

Claro Aged Care and Disability Services

· Join a team of highly experienced and passionate professionals · Must have your own car and valid drivers license · 15 Hours per week, Mon- Sun 8am-8pm , opportunity to pick up extra hours A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking a Disability Support Worker to join our experienced and down-to earth team in Southern Adelaide. Each day will look a little different, but your key responsibilities will likely include: · In home care, personal and domestic care. · Client specific care tasks - manual handling (hoist, wheelchair assistance), catheter care and bowel care · Multiple locations available : Morphett Vale, Seaford Rise, Leabrook, Seacliff Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We're looking for caring, people focused individuals who will brighten our client's days and make a positive impact on their lives. To do well in this role, you will/may have: · Previous experience supporting disability clients · Ideally 6months plus experience in the field working as a Support Worker is ideal · Certificate III (or higher) in Disability Care, Mental Health, Home & Community Care, Aged Care or Individual Support A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Part Time
Keyword Match
... our experienced and down-to earth team in Southern Adelaide. Each day will look a little different, but ... , Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Food Services Assistant - Aberfoyle Park

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park are looking for Food Services Assistants to join their team on a Part Time or Casual basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Providing residents with memorable dining experiences Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work according to your lifestyle with this Part Time/Casual position, Opportunity to internally progress into a Cook position, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant ... role Estia Health Aberfoyle Park are looking for Food Services Assistants to join their team on a Part Time ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Sensors Sub-System Architect

Boeing

The opportunity Boeing Defence Australia (BDA) is growing and as a result are looking for Wedgetail Sensors Sub-system Architect. This role will relate to the key sensor systems of the Wedgetail Airborne Early Warning and Control (AEW&C) System, namely the Radar and the Electronic Support Measures (ESM) suite. The Wedgetail Sensors Sub-System Architect will use experience of complex systems integration within a regulated environment to manage a cross program approach to Wedgetail capability delivery. They will create a vision for the integration of emerging requirements through the development of roadmaps for technology insertion for the RAAF AEW&C system. You will be part of a team engaging collaboratively with senior business, program and technical leaders to achieve outcomes. The role can be based in either Brisbane, Williamtown or Adelaide. Responsibilities As the Wedgetail Sensors Sub-System Architect you will have the opportunity to: Promote a culture of platform stewardship within the Wedgetail team. Support change across Boeing's Wedgetail work-scope to achieve integrated capability delivery and successful customer outcomes. Being technical focal for the sensors subsystems (including Radar and ESM), including integration and coordination with asset management and Wedgetail projects activities. Develop sensors capability roadmaps which consider known change as well as emerging operational requirements and technologies. Manage technical integration risks across multiple sources of engineering change. Experience/Qualifications Qualifications in electrical/electronic engineering, or communications systems engineering or similar or relevant operational experience. Sensors systems engineering experience including Radar and ESM. Previous experience with the Wedgetail platform or similar. Excellent written and oral communication skills. Strong interpersonal skills. Experience in delivering/integrating systems within Aerospace, Defence or complex engineering project environments Experience in effecting cultural change within an organisation Applicants must be Australian Citizens to meet defence security requirements. About us Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Culture We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. Benefits Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.

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Work type
Full-Time
Keyword Match
... be based in either Brisbane, Williamtown or Adelaide. Responsibilities As the Wedgetail Sensors Sub-System ... achieve integrated capability delivery and successful customer outcomes. Being technical focal for the ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Radar Systems Engineer

Boeing

The opportunity We are seeking a talented Radar Systems Engineer to help support the design, development, creation and testing of our upcoming Integrated Missile and Defence (IAMD) portfolio of projects. This role can be based in either Brisbane, Adelaide, Williamtown or Canberra. Responsibilities Provide Radar systems design advice to Boeing Defence Australia's IAMD architectural teams, ensuring all current and emerging Radar systems technologies are incorporated into system designs. Provide Radar systems subject matter advice to the wider Boeing Defence Australia's engineering teams. Coach and develop other engineers in Radar system principles, design and operation. Support currently executing Boeing Defence Australia's programs of work. Support future areas of growth and emergent work. Experience/Qualifications Bachelor degree in electronics, electrical, communications engineering or a related technical field. Demonstrated experience in Radar systems engineering activities. Demonstrated experience working with primary and secondary surveillance radar systems. Knowledge of and experience with modern radar systems, such as phased arrays, electronically scanned arrays or others. Experience with designing and interfacing RF signal processing circuits. Knowledge of radar system interfaces to larger command and control systems. Applicants must be Australian Citizens to meet defence security requirements About us Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Culture We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-Defence personnel are encouraged to apply. Benefits Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.

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Work type
Full-Time
Keyword Match
... and Defence (IAMD) portfolio of projects. This role can be based in either Brisbane, Adelaide, Williamtown or Canberra. Responsibilities Provide Radar systems design advice to Boeing Defence Australia's IAMD ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Senior Consultant - Risk Consulting

KPMG

Join a supportive team in a leading global professional services firm Immerse yourself in our inclusive, diverse and supportive culture Choose the way you want to work by embracing our flexible work arrangements KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Our KPMG Enterprise Risk Consulting practice in Adelaide works with Boards and Executive Management to help them navigate their business risks and assist in them in achieving their strategic and operational priorities. You will do this by working with clients at all levels (from Board down) across every facet of their business from managing day to day operational risks to managing strategic risks and controlling the risks on multi-billion dollar infrastructure projects. Our client base includes corporate and Government clients in utilities, education, healthcare, retail, manufacturing, infrastructure, financial services and resources sectors. If you want to experience an exciting and varied workplace, a career at KPMG may be perfect for you. Due to continued growth, we are currently looking to expand our team in Adelaide. Why join our team - hear from our people https://youtu.be/LFlSknC4b1I Your Opportunity As a Senior Consultant you will be responsible for the following: Assist in the management of a portfolio of engagements that consistently delivers quality outcomes for clients. Deliver a variety of risk consulting projects, ranging across a variety of disciplines including procurement, safety, financial controls, governance and operations. Provide technical knowledge, direction, coaching and training to colleagues through day-to-day management of teams on engagements. Contribute to business development by maintaining strong relationships with clients and building professional networks. Develop a deep understanding of KPMG's broad service offerings and identify additional opportunities outside of Risk Consulting to further support our clients How are you Extraordinary? The successful applicant will possess the following characteristics: Relevant post-graduate professional qualifications such as risk management, information technology, project management, data analysis, engineering, law, process improvement, commerce, CA, CPA or CIA. Strong Risk Consulting, Internal Audit, Process Improvement, Business Analyst, Data Analysis, Project Management, Operational or External Audit experience in a professional services firm or industry. Experience leading and developing teams, managing stakeholders or working as part of a team. Strong ability to analyse information quickly using innovative solutions to solve complex problems. Highly developed report writing, communication and presentation skills. Ability to prepare business development material, including proposals, case studies and other sector specific material. The KPMG Difference We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... part of a global network providing extensive services across a wide range of industries and sectors ... growth, we are currently looking to expand our team in Adelaide. Why join our team - hear from our people https:// ...
1 day ago Details and apply
1 day ago Details and Apply
SA > Adelaide

Registered Nurses

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park are looking for an experienced Registered Nurse to join our team on a Part Time and Casual basis working across a range of morning, afternoon and evening shifts . The role involves: Coordinating the daily care needs to our residents The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team and develop your coaching skills as you work to educate our carers Regular tool box talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Minimum 2 years' experience as a Registered Nurse (highly regarded) Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time and Casual positions - you choose your hours!, Strong clinical team who will mentor you, Enhance your skills with monthly training and regular toolbox talks

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Clinical Care Coordinator

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park is looking for an experienced Clinical Care Coordinator to join their team on a part time basis, working Monday to Friday. The role of the Clinical Care Coordinator is to provide and coordinate resident care, and to coach and mentor staff to ensure an effective, efficient functioning team. The role is apart of our clinical leadership team, working under an experienced Care Director in a large 93-bed home. You will provide leadership to the home, supporting the Facility Manager and Care Director. Drive a continuous improvement culture Act as clinical resource for staff, offering clinical education Focus on Clinical Service Delivery, compliance and audit processes Care planning in line with new standards Ensure that all clinical documentation is completed accurately and in a timely manner in accordance with Estia's policies and procedures. What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training and regular toolbox talks to expand your skillset Opportunity to lead a team and develop your mentoring skills Freedom to work across a wide network and learn or mentor others in your peer group Attractive remuneration packages with workplace banking, novated leases and EAP services Direct support from our Clinical team Join one of Australia's leading aged care providers in one of the fastest growing industries Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Minimum 2 years' experience working within an Aged Care or similar environment Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Stable part time position with shifts from Monday to Friday, Large 93-bed modern home with a secure memory unit, Monthly training and regular toolbox talks to expand your skillset

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family- ... workplace banking, novated leases and EAP services Direct support from our Clinical team Join ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Clinical Nurse

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park have a great opportunity for an experienced Clinical Nurse or an experienced Registered Nurse looking to take the next step into a well-supported role providing clinical guidance to the wider team. The role would be suited to an experienced Aged Care advocate with specialised training in different facets of the multi-discipline industry and involves: Delivery of comprehensive care to all residents and support to the clinical team in consultation with senior staff and the facility manager A thorough understanding of the Aged Care Funding Instrument (ACFI) and the documentation required to promote quality care in accordance with Aged Care Accreditation Standards and Funding is pivotal Participating, contributing and adding improvements to policy development and implementation This truly is a perfect opportunity for an experienced, dedicated and passionate Registered Nurse to take the next step in their Nursing career. What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training and regular toolbox talks to expand your skillset Opportunity to lead a team and develop your mentoring skills Freedom to work across a wide network and learn or mentor others in your peer group Attractive remuneration packages with workplace banking, novated leases and EAP services Direct support from our Clinical team Join one of Australia's leading aged care providers in one of the fastest growing industries Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Minimum of 2 years' experience as an RN with postgraduate experience Strong communication and leadership skills Excellent knowledge and experience in aged care Staff management skills including recruitment, performance management and rostering would be preferred A willingness to learn and hit the ground running Commitment to quality and a broad knowledge of all facets of contemporary aged care including ACFI funding and Accreditation Proficient computer skills Utmost respect, empathy and a passion for aged care Quality audit experience Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Stable part time position with shifts from Monday to Friday, Take the next step in your nursing career with Estia Health, Monthly training and regular toolbox talks to expand your skillset

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family- ... workplace banking, novated leases and EAP services Direct support from our Clinical team Join ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Lifestyle Assistant - Aberfoyle Park

Estia Health

Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly home with a focus on care and comfort. From the bright and airy communal spaces to the pergolas and entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. Our friendly and committed staff offer individualised care and attention to all our residents' needs. About the role Estia Health Aberfoyle Park are looking for a Lifestyle Assistant to join their team on a Part Time basis. Our Lifestyle Assistants are responsible for delivering engaging lifestyle programs to support the social and physical well-being of our residents. The role involves: Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Regular training sessions and toolbox talks to keep your skill set up to date Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Experience in Aged Care Effective written and verbal communication skills Empathy and resident-focused approach A positive, energetic and professional approach to work Certificate III in Lifestyle (or similar qualification) will be highly regarded but not essential Experience in lifestyle programs is highly regarded but not essential Understanding of accreditation standards Join us! If you would like to know more, please email us at aberfoylepark@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthPart time role with the opportunity to cover for sick and annual leave, Feel rewarded in this role by bringing a smile to our residents' faces, Be part of a supported and dynamic team

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Work type
Part Time
Keyword Match
Nestled within the semi-rural setting of the Adelaide foothills, Estia Health Aberfoyle Park is a pleasant family-friendly ... workplace banking, novated leases and EAP services About you We are looking for ...
5 days ago Details and apply
5 days ago Details and Apply
SA > Adelaide

Lifestyle Coordinator

Estia Health

Estia Health Kensington Gardens, featuring grand classic décor, has been lovingly renovated in the style of the original 'Gentleman's Bungalow'. Located opposite Kensington Garden Reserve within Adelaide's leafy eastern suburbs, the residence offers ample opportunity for forming new friendships through its personalised lifestyle program. The double-storey home, which places a high emphasis on quality care and individual attention, is situated among expansive and peaceful landscaped gardens. About the role Estia Health Kensington Gardens are looking for a Lifestyle Coordinator to join the team on a full time basis working across Monday to Friday (9:30am-4:30pm). You will bring your vibrant, spontaneous and proactive approach to positively contribute to our residents. Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Enhance your coaching and mentoring skills by leading Lifestyle Assistants and Volunteers Regular development sessions to keep you informed on processes and activity ideas Attractive remuneration package with workplace banking, novated leases and EAP services Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate IV in Lifestyle (or similar qualification) Experience in lifestyle programs Ability to lead and direct a small team and work within a large team framework Understanding of accreditation standards Effective written and verbal communication skills Empathy and resident focused approach A positive, energetic and professional approach to work Hospitality experience (highly regarded) Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please email us at kensingtongardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthPart Time role working across Monday to Friday - enjoy your weekends!, Regular development sessions to brainstorm activity ideas, Beautifully refurbished home with modern utilities

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Work type
Part Time
Keyword Match
... '. Located opposite Kensington Garden Reserve within Adelaide's leafy eastern suburbs, the residence offers ample ... with workplace banking, novated leases and EAP services Join one of Australia's leading aged care ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Talent Acquisition Specialist

PepsiCo - ANZ

Work for a global company with some of the world's most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is nurtured. PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Doritos, Sakata, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your skill set. We currently have an exciting opportunity to join our Talent Acquisition Team as a TA Advisor. You will be part of an ANZ team servicing our Regency Park manufacturing plant, supporting to bring in talent from Project Managers, Automation Engineers and Machine Operators. As the recruitment lead on site you will have an innovative approach to manage programic work from supporting our first people's strategy to local Apprenticeship programs as well as the implementation of regional and global projects. In this role you will: Drive the end to end recruitment including the approval, advertising, candidate selection and testing, Reference and Background checks, appointment, and induction. Develop and promote talent acquisition initiatives in consultation with the Talent Acquisition Manager that improve the quality and efficiency of our recruitment processes, drive direct sourcing, candidate care, talent and diversity attraction and building skills specific talent pipelines. Conduct innovative sourcing strategies by leveraging new platforms and social media to tap into passive talent pools and leveraging Employer Branding Take lead in Indigenous Recruitment programs To ensure a high standard of candidate care is maintained during the sourcing and onboarding of candidates To promote the PepsiCo employer brand as an employer of choice both internally and externally You will have: At least 2 years experience within agency or internal recruitment environment Experience within manufacturing or similar industry Ability to build relationships across the organization with strong communication skills Experience managing high volume recruitment within a blue collar environment Adaptable and able to manage multiple priorities What we can offer you: Excellent work-life balance with our flexible office environment A competitive remuneration package Career development opportunities Discounted retail and service benefits through our PepsiCo discount program Working at PepsiCo: Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. We are committed to recruiting, training and retaining high quality people. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. PEPSICO'S job application process: Submit your application via our website, including a cover letter & resume Interview and skills evaluation Online Assessment process Reference and background checks At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply.

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Work type
Full-Time
Keyword Match
... TA Advisor. You will be part of an ANZ team servicing our Regency Park manufacturing plant, supporting to bring in talent ... development opportunities Discounted retail and service benefits through our PepsiCo discount ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Lifestyle Assistants

Estia Health

Estia Health Craigmore is a comfortable, spacious, single-storey residence where individual resident needs, support and comfort are at the centre of everything we do. Located close to public transport and local shopping centres, the decorated interiors reflect a sense of home-like calm and relaxation. About the role Estia Health Craigmore are looking for a Lifestyle Assistant to join their team on a Casual basis or Part Time basis, working mainly morning and afternoon shifts. Our Lifestyle Assistants are responsible for delivering engaging lifestyle programs to support the social and physical well-being of our residents. The role involves: Building genuine relationships with our residents to know they likes and dislikes Planning, implementing and maintaining lifestyle programs in line with our residents' needs and preferences Supporting the Lifestyle Coordinator with coordination of activities Maintaining appropriate documentation and contributing to quality compliance Potential backfill of the coordinator role to cover leave What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Regular training sessions and toolbox talks to keep your skill set up to date Opportunity to internally progress within different departments and buildings at the Ringwood facility Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you You'll bring to the role your passionate and caring nature and you will have: Previous experience in a Lifestyle role within aged care or a similar environment (highly regarded) Be currently studying a Certificate IV in Lifestyle or willing to study Strong communication and documentation skills Innovative ideas and a sense of fun Compassion for our residents Join us! If you would like to know more, please email us at craigmore@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time and Casual positions, Large 135-bed residential home where there is never a dull moment, Feel rewarded in this role by bringing a smile to our residents' faces

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Work type
Part Time
Keyword Match
... offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you You'll bring to the role your passionate and caring nature and you will have ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Lifestyle Coordinator

Estia Health

From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm. Open and spacious living areas combined with stylish contemporary amenities provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship. About the role Estia Health Encounter Bay are looking for a Lifestyle Coordinator to join the team on a Part Time basis working across Monday to Friday. This role involves: Build genuine relationships with the residents and their families to create tailored lifestyle programs that address their likes and needs Create exciting programs that reach social, emotional and spiritual fulfillment Coordinate group activities inside and outside of the home Set lifestyle goals for the residents and implement programs to help them achieve it Work closely with the wider support team in the home to meet resident's needs What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us: Enhance your coaching and mentoring skills by leading Lifestyle Assistants and Volunteers Regular development sessions to keep you informed on processes and activity ideas Attractive remuneration package with workplace banking, novated leases and EAP services Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you We are looking for optimistic and energetic individuals with the spice for life! Along with your passionate and caring nature, you will have: Certificate IV in Lifestyle (or similar qualification) Experience in lifestyle programs Understanding of accreditation standards Effective written and verbal communication skills Empathy and resident-focused approach A positive, energetic and professional approach to work Experience in a Lifestyle Coordinator role in Aged Care will be highly regarded Join us! If you would like to know more, please email us at encounterbay@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-healthPart Time position - enjoy a work life balance, Regular training sessions to brainstorm activity ideas, Onsite parking offered, close to beaches and cafes

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Work type
Part Time
Keyword Match
... on processes and activity ideas Attractive remuneration package with workplace banking, novated leases and EAP services Join one of Australia's leading aged care providers in one of the fastest growing industries ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
SA > Other Regions SA

Disability Support Worker - Limestone Coast

Claro Aged Care and Disability Services

• Inhome care & community access/activities • A variety of shifts including weekdays, weekends and active overnights • Must have a drivers license and a car A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking a Disability Support Worker to join our experienced and down-to earth team in Limestone Coast. Each day will look a little different, but your key responsibilities will likely include: · Providing support in everyday daily activities around the home, like cleaning, gardening and assistance with daily activities · Providing support with hygiene and personal care · Assistance, support, and chaperoning activities outside the home environment which may include transportation of your client · Assisting with medication compliance which may include the dispensation of prescription medication · Meal assistance which may include meal preparation Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We're looking for caring, people focused individuals who will brighten our client's days and make a positive impact on their lives. To do well in this role, you will/may have: · Ideally 1-3 years experience in the field working as a Support Worker · Certificate III (or higher) in Disability Care, Mental Health, Home & Community Care, Aged Care or Individual Support A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! email: recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Part Time
Keyword Match
... that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Personal Care Attendant

Estia Health

Set attractively around its own private lake, Estia Health Burton provides every level of care in a beautifully tranquil garden setting, overlooking green wetlands that are brimming with birdlife. The residence is situated close to public transport and local shopping plazas, and features scenic views from expansive windows throughout. About the role Estia Health Burton are looking for Personal Care Attendants to join our team on a Casual basis, working across a range of shifts in the morning, afternoon and evening. Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset. Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please email us at burton@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Casual - Flexibility to work around your studies and lifestyle, Monthly training and regular toolbox talks to enhance skillset, Onsite parking, close to public transport and local shopping centres

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Work type
Part Time
Keyword Match
Set attractively around its own private lake, Estia Health Burton provides every level of care in a beautifully tranquil garden setting, overlooking green wetlands that are brimming with birdlife. The residence is ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Registered and Enrolled Nurses

Estia Health

Estia Health Strathalbyn reflects a community spirit that can only be found in a country town. Our residents enjoy a positive lifestyle in a welcoming and supportive environment. Set alongside the banks of the picturesque Angas River, our home is located in beautiful country surroundings just a short distance from town. About the role Estia Health Strathalbyn are looking for experienced Registered and Enrolled Nurse to join their team on a Part Time basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical framework Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Support with Nursing studies and the opportunity to progress as a Registered Nurse once complete Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration 3 years' experience as a Nurse (highly regarded) Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at strathalbyn@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work around your lifestyle with this part time role, Enhance your skills with monthly training and regular toolbox talks, Cozy 47-bed home with a secure memory unit

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Work type
Part Time
Keyword Match
Estia Health Strathalbyn reflects a community spirit that can only be found in a country town. Our residents enjoy a positive lifestyle in a welcoming and supportive environment. Set alongside the banks of the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
SA > Adelaide

Oracle EBS/Cloud Procurement & Supply Chain Consultant

Deloitte

Salary packaging - to suit your personal and financial circumstances Buy and sell leave - purchase up to 6 weeks of extra annual leave Technology discounts - from Apple, HP, Lenovo, to Windows Part technical. Part client facing. Flex and develop your Oracle procurement & supply chain skills and watch your ideas come to life! What will your typical day look like? As a systematic and inquisitive learner, you will find yourself continually growing and developing with all the resources Deloitte has to offer! This role is 50% technical and 50% client facing. What does that look like? With your natural “people” talent, you will form authentic relationships with clients whilst exercising your background in Oracle EBS 11i & R12 ERP, Oracle Fusion Cloud and EPM cloud application suites. About the team Welcome to Deloitte's Enterprise Application Team and meet our talented Oracle Consultants! We are passionate about transforming our deep expertise in Oracle Cloud into innovate business solutions for clients. We take pride in growing our position as a tier 1 global practice and find fulfilment in watching our work succeed from the beginning to finish of our projects. Enough about us, let's talk about you. We're looking for someone with: A background in Procurement, Strategic Sourcing and/or Supply Chain is highly desirable Experience in Cloud implementation with full life cycle Oracle Fusion Procurement and Supply Chain Cloud implementations Strong EBS and Cloud experience in following end-to-end business processes (i.e. Source to Contracts, Procure to Pay, Order to Cash, Inventory Management and Warehouse Management) Strong Procurement acumen is critical & Oracle Cloud Solutions implementation project experience (across multiple regions) Strong team management or consulting experience to lead fit-gap analysis, business process designs, run conference room pilots (CRPs), perform functional configuration and handle Financial ERP systems testing Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now. If you have any questions or wish to have a private conversation about this role, contact Flavia Gentile from the Talent Acquisition t­­­eam­. We'd love to hear from you!

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Work type
Full-Time
Keyword Match
Salary packaging - to suit your personal and financial circumstances Buy and sell leave - purchase up to 6 weeks of extra annual leave Technology discounts - from Apple, HP, Lenovo, to Windows Part technical. Part ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Adelaide

Enrolled and Registered Nurses

Estia Health

Estia Health Lockleys is a stunning architecturally designed facility offering a relaxed and engaging environment. Located on a quiet residential street and alongside Henley Beach Road, the home is conveniently located close to public transport, the CBD, Findon Shopping Centre and the local golf club, beach and river. About the role Estia Health Lockleys are looking for Registered and Enrolled Nurses to join their team on a Part Time or Casual basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Support with Nursing studies and the opportunity to progress as a Registered Nurse once complete Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration 1-2 years' experience as a nurse will be highly regarded Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at lockleys@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time and Casual positions, Strong clinical team who will mentor you, Enhance your skills with monthly training and regular toolbox talks

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Work type
Part Time
Keyword Match
Estia Health Lockleys is a stunning architecturally designed facility offering a relaxed and engaging environment. Located on a quiet residential street and alongside Henley Beach Road, the home is conveniently located ...
4 days ago Details and apply
4 days ago Details and Apply
SA > Adelaide

Personal Care Attendants

Estia Health

From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm. Open and spacious living areas combine with equipped with stylish contemporary amenities to provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship. About the role Estia Health Encounter Bay are looking for Personal Care Attendants to join our team on a Part Time basis, working across a range of shifts in the morning, afternoon and evening. Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset. Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Living locally (highly regarded) Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please email us at encounterbay@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time - Flexibility to work around your studies and lifestyle, Monthly training and regular toolbox talks to enhance skillset, Close to shops, local beaches, cafes and onsite parking offered

Read More
Work type
Part Time
Keyword Match
From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm. Open and spacious living areas combine with ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
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Customer Service Officer - 12 month fixed term contract

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... at Rhodes provides best in class customer care to all of Citi's customers. Leveraging on 300 call centre agents from Citi and partner call centers, CitiPhone ensures that customer service excellence is satisfied to every ...
1 week ago Details and apply
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... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
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Part Time
Keyword Match
... the following skills and qualities for the role: Previous experience working in a fast paced, customer service facing role. Working knowledge of a wide variety of computer applications including the Microsoft ...
2 weeks ago Details and apply
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2 weeks ago Details and apply
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Work type
Full-Time
Keyword Match
... team. Be part of the revolution of the Fleet Industry… About the opportunity… We are seeking a Customer Service Officer to join our dynamic Relationship Management team in our St. Leonards office . This is a great ...
1 week ago Details and apply
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VIC > Bendigo & High Country

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Work type
Full-Time
Keyword Match
... the door opens. Whether you're passionate about customer service, driven by data, or called by creativity, ... and energy. One where making a positive impact for customers, communities and each other is part of our every ...
5 days ago Details and apply
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QLD > Rockhampton City

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Read More
Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Other Regions QLD

Casual Customer Service Specialist Mt Isa

Commonwealth Bank

Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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4 days ago Details and apply
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Customer Service Specialist Cairns

Commonwealth Bank

Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Toowoomba and South West QLD

Customer Service Specialist Charleville

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday to Thursday 10am -2pm Friday 12-4pm Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Far North Queensland

Customer Service Specialist Cairns

Commonwealth Bank

Please note this is a 12 Month Secondment/ Fixed Term Contract Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Brisbane

Customer Service Consultant

RACQ

Description At RACQ we are passionate about providing a high level of service for our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. In this role you are empowered to proactively manage claims, end to end, ensuring our members have a positive experience in their time of need. Working in a fast-paced environment, every day will be different. There are new people to meet and new things to learn. We thrive as whole RACQ team with strong values, culture, and vision. You will work a rotational roster between 7am-7pm Monday to Friday and 8:30am to 5pm Saturday and Sunday. We provide a 4-week full-time training program to set you up for success! This training will be held at our Eight Mile Plains Head Office and via our virtual training platforms in a mixed learning format. This role offers flexible work from home arrangements. You would be required to attend the first 4 weeks of training in person at our Eight Mile Plains office. You may also be required to come in the office once a month for ongoing training and team days. About the role Assist members in a time of need by with empathy and kindness. Providing support and advice. Proactively manage claims (end to end). Completing all actions, every time, to deliver the best service. Answering multiple calls throughout the day, assisting all callers with a professional and empathetic mindset. Make claim decisions accurately and efficiently, considering the circumstances of each claim and coming to confident conclusions. Discuss and negotiate settlement options, articulating outcomes clearly and honestly. Ensuring all callers understand fully and agree next steps. Interact professionally with multiple stakeholders internally and externally. Being considerate of others at all times. Apply and interpret Product Disclosure Statements to determine claims acceptance. About you You will be eager to learn, happy to pick up the phone, and have a can-do attitude Strong time management, problem solving and negotiations skills Demonstrated experience in ensuring an outstanding customer experience Excellent written, verbal, and interpersonal communication skills (including managing emotionally charged situations) Demonstrated ability to adapt to an ever-changing environment It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Onsite parking, employee gym & café Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Service Relationship Manager

Citi Australia

A Service Relationship Manager's (SRM) is the service contact for Citigold customers at the branch. To develop strong customer relationships and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs and also Identify client general financial needs and cross-sell opportunities to refer clients to the appropriate Relationship Professional. You will be responsible to assist the Relationship Managers in resolving customer service issues. SRM will also be accountable in deepening the relationships with clients whilst ensuring a high standard of compliance and control is maintained. In addition to this you will build strong internal relationships with the product teams and other subject matter experts across the franchise to tailor solutions to ensure each customer's unique needs are met. KEY ACCOUNTABILITIES : Support and Service Deliver a great Citibank experience for our high net worth clients by providing support and service solutions to their Wealth Management Banking needs Assist and support Relationship Managers with portfolio management Contribute to branch operational efficiencies to enable branch to achieve plan Work closely with internal stakeholders and subject matter experts to achieve business goals and targets. Client Engagement Ensure current and prospective clients have a consistent, superior Citibank experience through delivery of outstanding service Take full ownership and provide solutions to customers' problems and ensure satisfaction of problem resolution Exercise due diligence in customer care to ensure good customer experience with Citibank, e.g. follow-up and call back to customers Continuously look for improvement opportunities to increase customer satisfaction and work efficiency Leverage working knowledge of investment and banking products as required to deepen client relationships Actively participate in client activities such as product information seminars Compliance and Control Maintain a high standard of accurate and error free work, which reduces compliance breaches to include minimising and reducing critical errors and write offs Comply with established bank and external policies and procedures to ensure the confidentiality and security of bank and client assets and information Exercise due diligence and independence when reviewing requests from Branch Sales Staff Action day-to-day operational and administrative tasks as required Comply with established policies and procedures to ensure confidentiality and security of bank and client assets and information Maintain a high standard of ethics and conduct for sound banking operations, business success and the bank's reputation Adhere to all applicable requirements established by Citi to ensure they are fully committed to its AML/CTF and/or sanctions compliance responsibilities as set out in the relevant Citi Global, Regional and/or Australian AML/CTF and/or Sanctions Policies, Procedures, Standards, Directives and Programs. QUALIFICATIONS 1 to 2 years' experience in banking & finance industry RG146 accredited (preferred) Basic Microsoft Word and Excel skills Ability to work in a high-pressure and fast-paced environment Excellent written and spoken communication skills Team focused ------------------------------------------------- Job Family Group: Consumer Sales ------------------------------------------------- Job Family: Consumer Sales Support ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... delivery of outstanding service Take full ownership and provide solutions to customers' problems and ensure satisfaction of problem resolution Exercise due diligence in customer care to ensure good ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Customer Account Executive - Expressions of Interest

Lion

We champion sociability by creating authentic interactions with our people and brands. We challenge ourselves to find new ways to personalise experiences to make our customers feel cared for and valued. We currently have multiple opportunities to join our innovative, customer-focused and dynamic Lion Connect sales team, based from our Lion Connect office in Sydney Olympic Park. The potential roles available include: Casual positions Permanent and Fixed-term contract positions We can offer our casual team the opportunity to be considered for future permanent roles within Lion Connect, or other business units where suited. These roles are perfect for passionate, customer-focused and driven individuals who are looking to develop their careers within a dynamic and forward-thinking sales and customer service team. This role will offer you the opportunity to learn and broaden your skillset, whilst working with a supportive team and positive team culture. Lion Connect is the core of our sales team here at Lion, and the roles include taking and dealing with customer enquiries and orders, working on process development and improvement, stakeholder management and most of all providing an excellent customer experience. We are looking for self-starters, problem-solvers and those who are passionate about coming in and making a difference for Lion and our customers. Strong communication skills and relationship building skills are also incredibly beneficial, along with a positive attitude. Once you express interest in our talent pool, our Talent Team will reach out to you to go through an interview screening process. Empower yourself to achieve - start a conversation with us today.

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Work type
Full-Time
Keyword Match
... within a dynamic and forward-thinking sales and customer service team. This role will offer you the ... Lion, and the roles include taking and dealing with customer enquiries and orders, working on process development and ...
1 week ago Details and apply
1 week ago Details and Apply
NT > Darwin

Customer Banking Specialist Darwin

Commonwealth Bank

Please note this is an expression of Interest for Customer Banking Specialist opportunities in the Darwin NT Area, offering approx. 20 hours per week. Monday to Friday flexibility is key during branch operating hours (9- 5pm) . Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
1 day ago Details and apply
1 day ago Details and Apply
VIC > Melbourne

Service Review Officer - Workers&#8217 Compensation VIC

Allianz

Service Review Officer - Workers' Compensation VIC Full-time Permanent position in our Melbourne office What's in it for you? This is a great opportunity for someone who has a great level of experience within the Workers' Compensation environment, to join the Customer Service team and utilise a combination of case management and customer service skills to improve business capability. The team You will be reporting to the Customer Service Team Leader, you will be part of a small and dynamic team of professionals, who provide a high level of customer service to all stakeholders. The role As the initial point for all customer feedback, the Service Review Officer is responsible for the review, analysis and implementation of customer service delivery solutions to improve business capability. You will: Manage the end to end complaints process within specified timelines and quality, ensuring this is in line with internal procedures via reviews, report analysis and coaching Review and monitor overall complaints process performance Provide Call Coaching to claims staff Maintain and review ongoing compliance and service delivery requirements to our customers Liaise with appropriate Regulatory/ Statutory authorities Your skills Previous experience within the Workers' Compensation environment Demonstrated experience in a direct customer service role Excellent communication skills, both verbal and written Experience in a leadership and/or change management role would be highly regarded What's on offer? You'll be given the opportunity to make a meaningful impact on how we do things As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career. If you dare, there's an opportunity for you at www.allianz.com.au/careers

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Work type
Full-Time
Keyword Match
... the Customer Service team and utilise a combination of case management and customer service skills ... impact on how we do things As we embed a customer-focused strategy across everything we do, you'll have an opportunity ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Customer Experience Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Multiple Locations available. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Customer Experience Consultant to join our dynamic Novated Sales and Customer Experience Team at our Sydney or Melbourne office. You will be responsible for: Management of a variety of customer queries concerning novated leasing and salary packaging; Guiding customers through the leasing life-cycle; Proactively contacting customers and internal stakeholders to resolve customer cases and queries; Actively answering inbound calls and email queries from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer. What we are looking for: Demonstrated ability in a fast-paced customer service environment; Outstanding verbal and written communication skills; Prior experience in an inbound customer call-centre environment; High attention to detail, problem-solving skills and ability to multitask; Ability to work both autonomously and as part of a dynamic team; Passion for providing the best customer experience; Ability to adapt to different customer queries and apply knowledge of various products and services; Fleet or leasing experience or exposure in the automotive industry desirable. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
ACT > Canberra & ACT

Customer Technician

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Canberra TechZone this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster as requested by the manager. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable AV/VC qualifications, experience highly regarded. MCP qualification and/or relevant experience. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role, the Canberra office location and rostered times are required) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
TAS > Hobart & Southeast Tasmania

Technology Services Consultant - Hobart FTC

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Southern Techzone this role represents the “face of IT” focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster if requested by the team leader. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable Microsoft qualifications, experience highly regarded. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG **(Please note that as this role is an office based front desk IT support role and Service Desk duties, the Hobart office location and rostered times are required. Due to job requirements only candidates will full AU working rights will be considered.)** Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family

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Work type
Full-Time
Keyword Match
... family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Technology Services Consultant

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Brisbane TechZone this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster as requested by the manager. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable AV/VC qualifications, experience highly regarded. MCP qualification and/or relevant experience. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role, the Brisbane office location and rostered times are required) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring ...
1 month ago Details and apply
1 month ago Details and Apply
VIC > Melbourne

Technology Services Consultant

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Techzone this role represents the “face of IT” focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster if requested by the team leader. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable Microsoft qualifications, experience highly regarded. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role and Service Desk duties, the office location and rostered times are required. Also due to the requirements of the role only candidates with full AU Working Rights need apply) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family

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Work type
Full-Time
Keyword Match
... family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Technology Services Consultant

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Sydney Techzone this role represents the “face of IT” focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster if requested by the team leader. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable VC/AV qualifications, experience highly regarded. MCP qualification and/or relevant experience. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role, the Sydney office location and rostered times are required) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Other Regions QLD

Customer Banking Specialist Townsville

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 9:30 - 2.45pm Tuesday 11 - 4pm Thursday 9.30 - 2.45pm Friday 11 - 4pm Saturday 9.45 - 2.15pm Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Attachments Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... then we would love to hear from you. Apply today! Attachments Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Townsville

Customer Support Assistant Aitkenvale

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday 11.15 - 4.15 Wednesday 11.15 - 4.15 Thursday 12.15 - 5.15 Friday 11.15 - 4.15 Saturday 9.30 - 2.30 What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
11 hours ago Details and apply
11 hours ago Details and Apply
VIC > Melbourne

Customer Support Team Member

Claro Aged Care and Disability Services

Join our growing organisation and have an impact on the lives of others Work from home opportunity 3x positions available A career in care and support We're now seeking 3 x Everyday Customer Support Team Members to join our growing team. As an Everyday Customer Support Team Member you will be the first person our clients interact with via telephone. In this position, you will have the opportunity to make a positive impact to both our people and our clients. You will work closely with all of our business support teams, including our support workers, as well as provide quality, individually tailored care solutions to our aged and disability customers. Each day will look a little different, but your key responsibilities will likely include: Provide high level of customer service to our customers and staff via inbound and outbound calls Appropriately match customer needs and preferences with support worker capabilities Deliver against individual key performance indicators as set by management Maintain a first point resolution focus Maintain a continuous improvement mindset to enhance Customer Experience and process improvement Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We are looking for customer focused and resilient team players with excellent communication skills. Our ideal candidate will have a customer service background in a fast-paced environment and will have strong organization and attention to detail, as well as have an enthusiastic and positive approach. An interest in the aged care and disability service sector will be looked upon favourably. To do well in this role, you will have: Previous experience working in a call centre would be highly regarded Ability to coordinate tasks, set priorities, work under pressure and meet KPI's Excellent oral and written communication skills Great computer skills with experience using multiple programs simultaneously Excellent phone manner with the ability to display empathy A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... . Our ideal candidate will have a customer service background in a fast-paced environment and ... Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best ...
17 hours ago Details and apply
17 hours ago Details and Apply
WA > Goldfields & Southern WA

Bankwest Newman - Customer Consultant (6 months, part time)

Bankwest

You're a passionate customer service professional looking for the next challenge We are a customer and community focused network of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time for twelve months as a Customer Consultant at our Newman branch. The role is part time, 20 hours per week. Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time for twelve months as a Customer Consultant at our Newman branch. The role is part time, 20 ...
7 hours ago Details and apply
7 hours ago Details and Apply
NSW > Sydney

Customer Experience Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Multiple Locations available. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Customer Experience Consultant to join our dynamic Novated Sales and Customer Experience Team at our Sydney or Melbourne office. You will be responsible for: Management of a variety of customer queries concerning novated leasing and salary packaging; Guiding customers through the leasing life-cycle; Proactively contacting customers and internal stakeholders to resolve customer cases and queries; Actively answering inbound calls and email queries from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer. What we are looking for: Demonstrated ability in a fast-paced customer service environment; Outstanding verbal and written communication skills; Prior experience in an inbound customer call-centre environment; High attention to detail, problem-solving skills and ability to multitask; Ability to work both autonomously and as part of a dynamic team; Passion for providing the best customer experience; Ability to adapt to different customer queries and apply knowledge of various products and services; Fleet or leasing experience or exposure in the automotive industry desirable. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an ...
8 hours ago Details and apply
8 hours ago Details and Apply
NSW > Sydney

Service Desk Analyst

Eclipx Group

About the Company Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on a large digital transformation program aimed at simplifying & expanding our product offering via a consolidated platform; This platform's core objective is to create a cutting-edge customer experience; and its goal is to provide large, medium and small businesses as well as drivers with the right solution for all of their fleet and driving needs. About the Position We are currently on the hunt for a Service Desk Analyst for Eclipx Group based at St. Leonards Office, NSW or Auckland, NZ. In this role, you will use your technical knowledge to assist staff with level 1 IT support tasks. You will be responsible for answering incoming calls from across the business and will triage and resolve basic IT tickets submitted through the company's service desk portal. Customer satisfaction will be your top priority! You will report to the Technical Support Team Leader and join an energetic team of Service Desk Analysts/Technical Support Engineers. You will be responsible for: Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the Level 2/3 IT support staff when required. Triage tickets submitted to through the company's Jira Service Desk portal. Windows and Mac desktop support. Provision of new hardware. Software installations. Monitor servers and core applications. What we are looking for: Qualification in IT is preferred. Minimum one years' experience in Technical Support Work on a rotating roster between 7am and 7pm. Occasional after hours or weekend work may be requested. Good experience and knowledge of Active Directory Office 365 Microsoft Exchange Windows 10 and Mac OS Windows Server Basic network skills Customer Service What's in it for you? An attractive remuneration package - including base salary, super and annual bonus. Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home. Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative. An exciting career - As our business grows, so do the opportunities for our people. If you think you have what it takes, please reach out to us!

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Work type
Full-Time
Keyword Match
... Directory Office 365 Microsoft Exchange Windows 10 and Mac OS Windows Server Basic network skills Customer Service What's in it for you? An attractive remuneration package - including base salary, super ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Client Service Officer

Estia Health

Situated across from beautiful Bexley Park with stunning views, Estia Health Bexley is a luxury residence that excels in every aspect of care, comfort and ambience. The residence is close to public transport, shops and other amenities, offering a pleasant and welcoming lifestyle where personalised care and attention to detail are paramount. About the role Estia Health Bexley have a fantastic opportunity for an experienced Client Services Officer to join our friendly and supportive team on a full time basis (working from 8am - 4pm Monday to Friday). As first point of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families in their journey into residential Aged Care. The successful applicant will provide our customers with a seamless admissions experience and offer our referrers easy access to our beds. This position will suit an energetic and results orientated individual who is passionate about driving customer satisfaction in residential Aged Care. You will be making a real difference to our residents and their families, building rewarding and lasting relationships along the way. Key responsibilities will include but are not limited to: Manage all customers inquiries including conducting site tours and holding resident/relative discussions and liaise with internal and external stakeholders. Proactively manage the pipeline of inquiries to improve sales and conversion rates Proactive engagement of referrers including identifying new potential referrers and community linkages Implement sales programs to increase the uptake of additional services including activity programs Act as the Customer Service champion for the home by monitoring service stands, ensuring training of staff and actioning resident satisfaction feedback What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Support from Management with developmental kits to expand your skillset Energetic and committed administration team that will guide you in the role and support admissions Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to work across a wide network and learn or mentor others in your peer group Join one of Australia's leading aged care providers in one of the fastest-growing industries Work in your local community and make a difference to the lives of our residents About you Our ideal candidate has proven time management and organisational skills along with the flexibility to manage changing business needs. 5+ years' experience in sales/front office hospitality roles A track record of success in sales including strong negotiation and outstanding customer service Impeccable presentation, excellent communication and the confidence to build rapport with a wide range of people The ability to work both individually and as a team to achieve desired outcomes Knowledge of Aged Care including fees and funding (Ideal but not essential) Previous experience delivering training would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but not essential) Join now! If you would like to know more, please emailing us at bexley@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/Full Time position - Monday to Friday within business hours, Attractive remuneration package for the right person, Opportunity to progress into a multi-site employee

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Work type
Full-Time
Keyword Match
... Bexley have a fantastic opportunity for an experienced Client Services Officer to join our friendly and supportive team ... be highly regarded Qualifications in sales, customer service or hospitality would be an advantage ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Customer Support Coordinator

Claro Aged Care and Disability Services

A career in care and support We're now seeking 3 x Everyday Customer Support Coordinators to join our growing team. As an Everyday Customer Support Coordinator you will build and maintain positive collaborative relationships with our support workers and ensure the timely delivery of rostering and coordinating services. Each day will look a little different, but your key responsibilities will likely include: Work closely with field support leaders to influence and support key messages to Support workers and improve support worker satisfaction Meticulous organisation, scheduling, approval and amendments of appointments and rosters to ensure fulfilment and avoid abandonment Deliver exceptional customer service, appropriately matching customer needs and preferences with support worker capabilities Work closely with Field Support Leader and Customer Liaison Officer roles to share positive and constructive feedback about support workers as received from customers Maintain a first point resolution focus Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We are looking for highly organised team players with strong administrative and communication skills. Our ideal candidate will have an administrative background with strong attention to detail, as well as have an enthusiastic and positive approach. An interest in the aged care and disability service sector will be looked upon favourably. To do well in this role, you will have: Previous rostering experience is not essential but would be highly regarded Great attention to detail and ability to accurately maintain data entry Exceptional verbal and written communication skills Great computer skills with experience using multiple programs simultaneously Excellent phone manner with the ability to display empathy A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

Read More
Work type
Full-Time
Keyword Match
... abandonment Deliver exceptional customer service, appropriately matching customer needs and ... Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best ...
15 hours ago Details and apply
15 hours ago Details and Apply
NSW > Sydney

Networks Core Connect Service Owner

Commonwealth Bank

Core Connect Service Owner- open to remote working opportunity About the role Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. The GTS Design and Engineering area is accountable for ensuring Enterprise Services (ES) will attract, develop and retain the best people, enhancing our reputation as an agile Engineering and Architecture led Technology organisation, creating simple and enduring products and services for our employees, customers and shareholders. What underpins the way we deliver operations and technology across Enterprise Services are the common processes, systems, technology and tools which together are the foundational elements for every application in the organisation to run off. GTS brings together the teams designing the processes and ways we work, with the teams running and managing the systems, technology and tools for our ops and tech teams. GTS is enabling velocity and managing risk in our delivery through a common and integrated approach. See yourself in our team Global Technology Services is accountable for the management, design, delivery and governance of the CBA Group's IT Infrastructure services. This accountability is structured across three service portfolios comprising of Cloud and Transformation, Networks, End User Experience, Service Operations and Enabling Technology. As a team, we will deliver cost savings through automation, service improvement and modernization work, transforming our existing services using world class technology, methods and architecture. You will report into the Executive Manager of Network Engineering. Do Work that matters: As a member of the Networks team you will be the principle technical design, run lead and contribute to the technical aspects of the product, services and roadmap we deliver, from design to coding, deployment and operation, in a secure, compliant, and adaptive way. Responsibilities: Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people. Overall accountability of the service life cycle (from planning, finances, budget, operational excellence to tactical activities, whilst balancing cost, demand and risk), infrastructure strategy, sourcing, supplier management, financial performance, service development, delivery governance and sponsorship for the telecommunication services portfolio Be a champion for the product within the CBA Business Stakeholder community. Key stakeholders include CTO, Cyber, DOT, IB&M and EUX. Managing and building relationships with senior stakeholders (EGM, GM & EM), Service Owners, Product Owners and Solution Architects. Together with peers in the other IS portfolios form a Community of Practice to govern and improve the Service Ownership practices. Provide significant input into architecture, strategy and roadmaps; recognising impact on customers and business objectives. Business case ownership and development for informing IT investment decisions (made by EGM GTS). Represent these business cases in relevant GTS or ES forums. Responsible for leading a team, championing diversity, and coaching and developing individuals; influencing a wider stakeholder group and influencing supplier personnel. Managing risk across a highly leveraged, diverse set of products with both internal/external stakeholders and be accountable for your product's group and regulatory risk compliance including compliance with the Groups Non-negotiable requirements (e.g. Availability, Security, Cyber Security, etc.). What Skills you will possess: Influential leader with a track record in mentoring, developing and inspiring a high performing team - you will have a history of promoting an inclusive culture where colleagues are engaged and feel proud to be part of the team. Significant experience in a technical leadership position and working with and building a team of high performing technical experts Demonstrable executive level stakeholder management skills -will be required to enable the promotion of your teams' ideas, management of conflicting priorities and challenging of other where appropriate, facilitating and gaining consensus through those interactions. Extensive experience with service management, budget accountability, commercial negotiations and managing large, complex, mission critical infrastructure environments within large 40,000+ staff enterprise. You have proven technology domain expertise including automation, SDLC, Software Defined networking, network programming with APIs & orchestration, GitHub and DevOps (I&O). Design thinking, Agile project delivery and DEV/Infra Ops models. Next steps If this role is of interest, you would like more information or a fully confidential discussion on opportunities with CommBank, please do apply now. This is a highly rewarding, career minded opportunity that will lead you on to great things. With a supportive management structure and a fantastic work / life balance which offers flexible, full time, part time and job share work arrangements, the CBA will, in return for your skills and passion, offer you a challenging, varied and enjoyable opportunity and the autonomy to shine. If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, we can support this. We are committed to building a respectful and inclusive workplace, appointing the best person for the role, supporting diversity across all areas. All information will be held in the strictest of confidence. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... all areas. All information will be held in the strictest of confidence. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ...
4 days ago Details and apply
4 days ago Details and Apply
VIC > Melbourne

Area Lead Urban Growth Services

Melbourne Water

Our Organisation We love water and love life. What we do makes a vital contribution to Melbourne's famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. It's a pride we share in helping to make greater Melbourne a fantastic place to live. Reporting to the Team Leader Urban Growth Services you'll have the opportunity to make a difference and add to our work environment, within a place where you can learn and perform to your fullest potential. The Role As the Area Lead, Urban Growth Services you'll be responsible for leading and supervising team members in the planning and delivery of services for land development and the associated customer relationships. The team ensures cost effective and sustainable outcomes for greenfield development and the provision of critical infrastructure for flood protection, stormwater drainage, stormwater quality treatment and waterway health. The Area Lead - Urban Growth Services is responsible for managing a geographic region (West, North or South East) and ensuring the region meets statutory and agreed industry timeframes for processing land development applications, and meeting Melbourne Water's obligations for the facilitation of critical infrastructure provision and associated drainage, flood protection and stormwater quality treatment outcomes. Within the role you will work to provide technical and facilitation leadership to the team, as well as to internal and external customers for the delivery of greenfield development and the management and roll out of Development Services Schemes. Your demonstrated experience in land development and infrastructure planning, proven decision making ability, ability to work with relevant stakeholders in the development industry as well as supporting and enabling a high performance team will be highly regarded. Make an Impact Become part of a talented and passionate team dedicated to enhancing life and liveability in Melbourne and beyond. Doing truly meaningful work in a supportive and inclusive culture that encourages you to make the most of your talents. We provide a range of employee benefits that will make your experience working at Melbourne Water both professionally and personally rewarding. Freedom Melbourne Water is committed to flexible working. We offer a variety of flexible arrangements to suit our employees varied needs and the business, including purchased leave, varied start and finish times, working from alternative locations, part time work and 9-day fortnights. We understand that Melbourne Water and our customers benefit from enabling our employees to achieve balance in work and life. Growth & Development We're a curious bunch at Melbourne Water and relish any opportunity to learn something new. We are in the business of enhancing life and liveability, which lends itself to re-imagining what's possible and challenging the status quo. We offer a variety of learning opportunities; from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand. We believe that learning happens every day, so we support our people to continuously learn and experiment in the flow of their work, designing their own development path. People Our people are passionate, welcoming and inclusive. We welcome applications from everyone, including people with disability, mature age and young job seekers, members of the LGBTI+ community, and people from culturally diverse backgrounds. Melbourne Water welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples. Your Skills and Experience Senior level experience, skills and knowledge in areas of land development and town planning, stormwater and floodplain management, drainage infrastructure planning, engineering design and construction, environmental management and water sensitive urban design. Demonstrated ability to establish, maintain and improve collaborative working relationships with internal and external customers and stakeholders. Proven ability to professionally respond to developers and be confident in exploring flexible solutions. Judgement will be required to provide superior customer service while simultaneously gaining trust and respect for taking and defending positions that protect community outcomes and Melbourne Water's commercial objectives. The ability to deliver quality outcomes through meeting deadlines, honouring commitments, attention to detail, ensuring rigour and managing risk. Strong capability to forecast development activity and infrastructure construction. Demonstrated problem solving skills and proven financial acumen experience. Demonstrated organisational and program management skills to ensure agreed targets are achieved. Financial understanding of Development Services Scheme models, financial and asset risk and the financial consequences of decisions made. Your ability to manage a high performing team together with a tertiary qualification in Civil Engineering, Environmental Engineering or similar is required. For more information, please see the attached Position Description: Position Description - Area Lead, Urban Growth Services (1).pdf How to apply Click on the "apply" button and complete the online application form. Closing date: Sunday 21 March 2021 at 11:55pm AEST Please note a Police Check / Health Assessment is required for this position.

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Work type
Full-Time
Keyword Match
... and be confident in exploring flexible solutions. Judgement will be required to provide superior customer service while simultaneously gaining trust and respect for taking and defending positions that protect community ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Brisbane

Service Design and Transition Analyst

RACQ

Description We are searching for an experienced Analyst to join our technology team and help shape our delivery capability by supporting the delivery of effective change to the Technology Environments. This role is defined as 'exclusively 1st line' within RACQ's 3 lines of defence risk model Duties: Execute the change life cycle for internal and external Technical deliveries Lead the implementation of organisations change policy via assessment, analysis, development, documentation and implementation of changes to live services and test environments and ensure that the policy is reflected in practice. Participate in the creation, maintenance, execution, assessment and reporting of the ICT DR planning and execution processes within RACQ's Technology division Ability to plan and coordinate enterprise release logistics across multiple projects and / or business as usual releases. Negotiate the performance levels with the business and contractually provisioned with vendors where appropriate. Develop implementation plans for requests for change Evaluate risks to integrity of services inherent in proposed implementations Preparing monthly managed services reporting for both client-facing communications as well as internal process improvement activities, and work with client and internal stakeholders to identify improvement ideas. Review the effectiveness of change implementation, and suggest improvement to organisational procedures governing change management Assess and analyse release components, providing input to release scheduling, ensuring release processes and procedures are applied and maintained. Experience: Relevant Tertiary qualification Expert specialisation in application of business quality assurance practices in respect to technology system administration Financial services industry experience desirable. Competency in: corporate and affiliated systems Planning and co-ordination of resources leading teams working through large volume high quality processing activities ITIL Release & Deployment methodology application of SDLC Demonstrated skills in: Verbal and written communication along with interpersonal Mentoring, coaching and team development Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Onsite parking, employee gym & café Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact Zoe.mchaffie@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... Mentoring, coaching and team development Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It is an exciting time to be part of RACQ as ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Client Service Associate - Macquarie Private Bank

Macquarie Group

An exciting 12 month contract currently exists to join Macquarie Private Bank as a Client Service Associate based in Sydney. As a Client Service Associate, you will have the opportunity to provide high quality support to our Advisers and clients alike. Typical tasks will include assisting advisers in the facilitation and execution of new and established client advice requirements and ongoing portfolio management, maintaining client records, documentation review, compliance management and client support. You will develop a strong understanding of other areas of the bank enabling the resolution of client queries. To be successful in this position, you will have a passion for delivering an exceptional client experience and possess a strong motivation to build a career within Private Banking. Your industry experience means you have a strong understanding of the workings of financial products and platforms as well as industry trends. With a high attention to detail and a willingness to learn, you will have the ability to work in a team environment and build strong working relationships with your peers to contribute to team goals. You will enjoy seeing a task through to completion, possess exceptional time management and organisational skills and have the ability to be innovative. In addition, you will be an exceptional communicator with strong stakeholder management skills and relish working in a fast paced environment. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... 12 month contract currently exists to join Macquarie Private Bank as a Client Service Associate based in Sydney. As a Client Service Associate, you will have the opportunity to provide high quality support to our ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Client Service Associate - Macquarie Private Bank

Macquarie Group

An exciting 6 month contract currently exists for a Client Service Associate to join Macquarie Private Bank in Brisbane. As a Client Service Associate, you will have the opportunity to provide high quality support to our Advisers and clients alike. Typical tasks will include assisting advisers in the facilitation and execution of new and established client advice requirements and ongoing portfolio management, maintaining client records, documentation review, compliance management and client support. You will develop a strong understanding of other areas of the bank enabling the resolution of client queries. As the primary support to the team, there will also be a range of adhoc tasks that will arise on a regular basis including liaising with and assisting incoming visitors to the office, managing mail and courier requirements, ordering and replenishing kitchen supplies and managing stationary orders and replenishing office supplies. To be successful in this position, you will have a passion for delivering an exceptional client experience and possess a strong motivation to build a career within Private Banking. Your industry experience means you have a strong understanding of the workings of financial products and platforms as well as industry trends. With a high attention to detail and a willingness to learn, you will have the ability to work in a team environment and build strong working relationships with your peers to contribute to team goals. You will enjoy seeing a task through to completion, possess exceptional time management and organisational skills and have the ability to be innovative. In addition, you will be an exceptional communicator with strong stakeholder management skills and relish working in a fast paced environment. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Business Development Director (Financial Services)

KPMG

About Us KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Your new Opportunity We are seeking a Business Development Director to play a key role within our Client Service Team leading a key account within the Financial Services sector. Your responsibilities will include: Working with and across functions and functional partners to enhance sales efforts. Agree sales strategies to penetrate accounts, assign ownership for relationships with key stakeholders and ensure appropriate visibility at board level. In conjunction with Lead Partners, drive the creation, and lead the execution of, focused Client Account Plans to develop our relationships and optimize our revenues/opportunities. Manage and at time lead tenders and pitch processes for your defined portfolio, providing challenge and support. Ensure that our client knowledge is best represented, and inject the client perspective into the process. This includes developing clear value propositions. Actively coach Client Services Team (CST) members in your portfolio to improve Business Development capability in order to harness new opportunities and develop stronger client relationships Bring new ideas and methods to the account and liaise with other account team members to ensure that best practice is shared, client and sector intelligence is communicated and the team has a good understanding of what services are selling well. What You bring to the role Proven and extensive experience in a complex solution sales environment Background in a solution driven financial or professional services organisation A proven track record in a senior business development role Demonstrated knowledge of Business Development and sales processes and strategies Ability to work with a broad range of internal and external stakeholders Highly developed communication and influencing skills in order to achieve outcomes A strong understanding of account management processes and ideally experience in managing complex account portfolios Ability to drive collaboration and knowledge sharing across teams The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... is shared, client and sector intelligence is communicated and the team has a good understanding of what services are selling well. What You bring to the role Proven and extensive experience in a complex solution ...
5 months ago Details and apply
5 months ago Details and Apply
NSW > Sydney

Senior Procurement Category Manager, Professional and Financial Services, Corporate Operations Group ANZ

Macquarie Group

You will work collaboratively across all areas of Macquarie Group, project manage the sourcing of new services, manage existing vendor relationships and help drive the evolution and execution of the team's strategy. The professional services category spans consulting (tech and non-tech), legal, tax, audit and insurances. Financial services includes suppliers of banking products and services and business process outsourcing. You will report to the Global Category Lead and be responsible for: working collaboratively across all Macquarie business units globally to develop relationships with senior staff, gain an understanding of business requirements and support the delivery of their objectives; advising stakeholders and developing and running RFPs and negotiation strategies, taking a pragmatic approach to sourcing; commercial contract reviews to maximise value for Macquarie while managing risk exposure; and the delivery of the category's strategy and other Group Procurement transformation initiatives aimed at delivering service excellence to the business and increasing the effectiveness and efficiency of the Sourcing team. We would expect you to have strong interpersonal and communication skills to develop relationships and influence stakeholders, coupled with demonstrated commercial acumen with an appreciation of value drivers for suppliers and clients. You will have solid knowledge of procurement practices, particularly related to services, and an ability to apply them in a pragmatic and bespoke manner. You will also have the ability to derive insights from data, present with impact and communicate concisely. If you have relevant experience please apply by following the link, for further information or a confidential discussion please call Marion Harris on 0439 074 508 About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... of value drivers for suppliers and clients. You will have solid knowledge of procurement practices, particularly related to services, and an ability to apply them in a pragmatic and bespoke manner. You will also have the ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Senior Procurement Category Manager, Professional and Financial Services 12 month contract

Macquarie Group

You will work collaboratively across all areas of Macquarie Group, project manage the sourcing of new services, manage existing vendor relationships and help drive the evolution and execution of the team's strategy. The professional services category spans consulting (tech and non-tech), legal, tax, audit and insurances. Financial services includes suppliers of banking products and services and business process outsourcing. You will report to the Global Category Lead and be responsible for: working collaboratively across all Macquarie business units globally to develop relationships with senior staff, gain an understanding of business requirements and support the delivery of their objectives; advising stakeholders and developing and running RFPs and negotiation strategies, taking a pragmatic approach to sourcing; commercial contract reviews to maximise value for Macquarie while managing risk exposure; and the delivery of the category's strategy and other Group Procurement transformation initiatives aimed at delivering service excellence to the business and increasing the effectiveness and efficiency of the Sourcing team. We would expect you to have strong interpersonal and communication skills to develop relationships and influence stakeholders, coupled with demonstrated commercial acumen with an appreciation of value drivers for suppliers and clients. You will have solid knowledge of procurement practices, particularly related to services, and an ability to apply them in a pragmatic and bespoke manner. You will also have the ability to derive insights from data, present with impact and communicate concisely. If you have relevant experience please apply by following the link, for further information or a confidential discussion please call Marion Harris on 0439 074 508 About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... of value drivers for suppliers and clients. You will have solid knowledge of procurement practices, particularly related to services, and an ability to apply them in a pragmatic and bespoke manner. You will also have the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Service Designer

Macquarie Group

Join the Macquarie Home Loans design team. Our design team consists of end-to-end designers who play along the full spectrum of design. Together, we are helping to define the future of Home Loans at Macquarie, creating a meaningful and impactful experience for people that are refinancing or buying their new home. In this role, you will be the custodian of the customer journey and service blueprints, enabling the product team to understand the complex relationship between customer pain points, internal business practices and the underlying platforms. You will work closely with UX, UI and other Service Designers to maintain and evolve the research register to build a rich library of insights that informs the build of features. Finally, you will help set the strategic vision of the Home Loans product by bringing your future visioning prowess to the table. What you'll do: Map the relationships between customer actions, employee actions and third-party platforms and systems Gather ideas from stakeholders, such as UX, UI and Service Designers, Product Owners, Business Analysts, Architects, Engineers and other experts across the business, through workshops, kick offs and feedback sessions Design and facilitate workshops and co-creation sessions for ideation and iteration Identify insights from customer research through unmoderated and moderated techniques, interviews, surveys and assist with research recruitment Guide the teams towards a future shared vision of the Home Loans product through workshops Bring your research to life through personas, customer journeys, service blueprints and stories or scenarios Generate strategies for managing a research register and testing platform to help the team continuously bring insight into the delivery of features Synthesise and communicate your findings and recommendations to stakeholders in the team and across the company What we're looking for: Designers who thrive in a collaborative team, with excellent communication and interpersonal skills Passionate design advocates, committed to best practice, process improvements and sharing ideas and inspiration within the team Problem solvers who love big challenges, tackle them using a collaborative workflow, with the customer front of mind Portfolio showcasing experience in Service design where you have articulated your process and the outcomes you have achieved If this sounds like you, please send a CV and portfolio. We'd like you to be able to show your abilities to us in an interview, through your portfolio showcasing experience where you have previously shipped service design for digital products. About us: Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Find out more about Macquarie careers at http://www.macquarie.com/careers . Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

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Work type
Full-Time
Keyword Match
... of the Home Loans product through workshops Bring your research to life through personas, customer journeys, service blueprints and stories or scenarios Generate strategies for managing a research register and testing ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Customer Liaison Officer - Part Time/3 days per week - Central CBD location

Chargefox

Chargefox About Chargefox Chargefox is committed to sustainable mobility. We're Australia's largest open, electric vehicle (EV) network for modern EV's. As part of that, Chargefox raised $17 million to build a network of ultra-rapid chargers to connect major cities across the country, but that's only a fraction of what we do. We have an unwavering focus on simplifying the EV charging experience for everyone - be they drivers, fleet managers, charge station owners, car manufacturers, energy retailers and more. Our customers can find, use and pay for electric vehicle charging using their mobile phone. We're continually adding new stations to the Chargefox network. So far we've processed over 160,000 charging sessions on more than 700 plugs across Australia and New Zealand, dispensing a total of over 1.7GWh of electricity. That's enough electricity to power the average household for decades, and we're still growing fast. We're excited! Values really matter (really!), so we're looking for someone who's a great fit for our core values; Customer Focus, Sustainability, Safety, Transparency, Integrity and Collaboration. So, why us? A chance to join a growing and dynamic start-up enabling the uptake of electric vehicles in Australia. This is a unique opportunity to be an integral part of something that is of true value to society. We are fully funded and offer a competitive salary package. A collaborative and supportive environment that will stretch you, but give you a chance to learn from and teach others. We'll supply you with a new company laptop. Who we're looking for? Someone with excellent written and verbal communication skills and expertise in customer experience who is able to hit the ground running in managing our Zendesk hub and support our customers by answering queries promptly. A proven and well developed diagnostic thought process for problem solving and root cause analysis in collaboration with the Operations Manager will be required in order to evolve our knowledge base and better equip our call centre to solve customer issues in real time. Ensuring the call centre has timely business updates published via Zendesk news articles forms an essential part of the role. You will also be required to manage office administrative work across the business. Remember our core value on Customer Focus above? We want to see empathy for the driver and their experience along the way too. At Chargefox, we are big believers in a pragmatic and agile approach to our work. You will be participating in team rituals including stand-ups, retrospectives, and on-call support. We are based in Melbourne, so you will be working in our office in the city. Having said that, due to Covid-19 our team has been working remotely since March and we expect to continue to operate in this way for the foreseeable future. The scope of hours for this role will be spread across the five workdays. (Monday - Friday) The final home/office work balance yet to be decided, however we acknowledge it will be flexible. How to apply A position description for the role can be obtained by emailing: jim@chargefox.com Demonstrate your serious interest in this position by addressing the key selection criteria in the position description for this role If you think that we sound like a great place to work and you fit the bill, then please get in touch. We look forward to hearing from you.

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Work type
Part Time
Keyword Match
... role. You will also be required to manage office administrative work across the business. Remember our core value on Customer Focus above? We want to see empathy for the driver and their experience along the way too. At ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Manager - Customer Strategy

KPMG

Join our high-growth Management Consulting team and be part of an exciting new growth priority for KPMG Help clients develop resilience and sustainability to respond to market disruption and return to growth Leverage your pragmatic mindset and superior business strategy skills to deliver outcomes for our mid-market clients KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG Enterprise - Who are we? KPMG Enterprise is our specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. Our purpose is to unlock tangible value for our clients from strategy through to execution. We work with established and emerging entrepreneurs, family businesses, private clients, not-for-profits and fast-growing companies to build successful organisations. Why join our team - hear from our people https://youtu.be/LFlSknC4b1I Your Opportunity - Experienced Manager - Customer Strategy With significant growth in recent years we are now seeking an experienced Customer Strategy Manager to join our entrepreneurial high-growth Enterprise Management Consulting team and be part of an exciting new growth priority for KPMG. You'll join a collaborative, passionate and high performing team who deliver a range of exciting projects across industry sectors, translating business and customer needs into innovative solutions. This will typically involve a combination of customer/citizen centricity, customer journey mapping, persona development, process and value stream analysis, digital transformation, and operational excellence outcomes. This is how you'll support and contribute as an experienced Manager: Developing market entry and growth strategies that enable clients to expand their business into additional services and customer segments Develop current state and future state customer journey maps and customer personas Translating the Voice of the Customer into future state experiences, services, process designs and operational practices Taking a human centred design approach to customer engagement to understand customer needs, goals, expectations, capabilities and contexts in order to effectively design service experience concepts Defining target operating models to align organisational strategy to processes, people, capabilities, infrastructure, technology and measures Determining the benefits of change and the impacts on customer needs, operational processes, productivity and capacity Coaching teams and leaders in continuous improvement methodologies and best practice operations management Collaborating with sector, strategy, operations and technology experts to grow your knowledge and network Working closely with the local and national team to bring innovation to our existing capabilities to help KPMG remain at the forefront of strategy, operational excellence and technology practices and thinking How are you Extraordinary? We believe in diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We're looking for people with a passion for helping businesses grow and transform through your experience in the following areas: Experience or exposure to the practical application of continuous improvement methodologies such as Design Thinking, Agile, Lean or Six Sigma Experience in Management Consulting is highly desirable, or an ability to demonstrate background in internal facing consulting services Experience working with FMCG/Food and Beverage sector highly regarded (not essential) Exceptional structured thinking, analytical and quantitative problem-solving skills Proven ability to translate business and customer needs into best practice process and operation design requirements Understanding or exposure to business and / or technology solution design and target operating model design and delivery is desirable Highly developed written and verbal communication skill The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index.

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Work type
Full-Time
Keyword Match
... their business into additional services and customer segments Develop current state and future state customer journey maps and customer personas Translating the Voice of the Customer into future state experiences ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

National Customer Experience Manager

Claro Aged Care and Disability Services

12 Month Maternity Leave Cover Position Inner Melbourne Location Great flexibility to work from the office and home A career in care and Support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking motivated person to join our experienced and down-to earth team in Victoria. In this 12-month maternity leave cover position, we are looking for a National Customer Experience Manager who's focus will be to provide leadership and support to the Customer Experience Manager Network. This will involve being an outstanding brand ambassador and nurturing and converting leads through highly developed relationship management skills. You will work closely with senior leadership to inform strategy and business improvements and bring priorities into action by leading regional business development teams across our 8 operating regions. Each day may be different, but your core responsibilities will likely include: · Lead a high performing national team and drive a sales culture · Develop a national plan to achieve targets, including identifying target groups, tactics and timelines · Engage and regularly lead national sales/business development meetings to ensure teams are on track to meet targets · Drive new client acquisition for the Aged and Disability Care division · Generate, nurture and convert leads through planned sales and marketing initiatives, including community events · Be responsible for identifying, triaging, assessing and onboarding new clients ensuring a positive first experience · Ensure National pipeline reporting is up to date and brief senior leadership on trends and insights What you'll bring We are looking for a client focused and experienced leader with excellent problem-solving skills and a passion for the disability sector. Our ideal candidate will be a value driven person with previous experience in key leadership roles relating to Customer Experience in the disability and aged care sector. To do well in this role, you will have: · Great knowledge of health sector, NDIS, Aged Care services and packages, individual support funding and other community services in the disability and aged care sector · Previous experience in managing, developing and mentoring a team · Tertiary qualifications or relevant experience in business, business administration, marketing, project management or related discipline is desirable · Demonstrated business acumen, understanding of P&L and ability to meet financial objectives A career with Claro Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... previous experience in key leadership roles relating to Customer Experience in the disability and aged care sector. ... and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Business Analyst | User Adoption Services | Engagement Management

Macquarie Group

This is a unique opportunity for an ambitious Business Analyst to join a newly formed team within the Workplace Technology division. This new Workplace Business Engagement team has been set up to improve the division's partnership approach with Macquarie's operating business groups, both on high-level strategy and tactical delivery. It sits within the Corporate Operations Group Technology department which focuses on workplace platforms that power Macquarie Group through enhanced collaboration and productivity. In this role you will gain insights into different business divisions about their needs and high-level concerns related to Workplace technologies. You will be focusing on learning and adoption activities, taking onboard the feedback from business groups and working with Service Owners to problem-solve and improve ways of adopting their new and existing technologies. In this role you will: help to define and establish the new team and ways of working with business groups as well as other Workplace Technology teams and Service Owners map out and developing your network within business groups to gain insights and feedback on workplace technology pain points and opportunities develop and maintaining dashboards to track learning and adoption metrics support the delivery of learning and development initiatives by creating learning videos, guides and tools for internal staff help facilitate business change activities to enhance business change capabilities maintain the overall Workplace technology change roadmap, using tools like JIRA. To be successful in this role you will have experience in all or some of the following: have excellent interpersonal and communication skills, both verbal and written, with the ability to initiate and lead conversations with various stakeholders across the business and maintain strong working relationships strong passion for analysing data and using tools to create, develop and maintain meaningful adoption dashboards in partnership with Workplace Service Owners (experience in using Microsoft PowerBI would be ideal) possess high attention to detail and a creative flair to develop learning and communication materials that are engaging and beneficial for our customers have a good understanding of Atlassian Jira to create and monitor change activities across Workplace Technology can work both independently and collaboratively on tasks have a learning mindset and able to adapt in an ever-changing, fast-paced environment. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... groups as well as other Workplace Technology teams and Service Owners map out and developing your network within business ... that are engaging and beneficial for our customers have a good understanding of Atlassian Jira ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Systems Services Manager - IT Infrastructure, 1 year contract

Reserve Bank of Australia

We are currently looking for an Influential Leader, who will empower and develop the team to achieve its goals and deliver outstanding service to the RBA. You'll be also responsible for an operational excellence, service delivery, people management and governance of modern IT Infrastructure teams, with specific domain expertise and experience in IT Systems Services. Do work that makes a difference Create a RBA values aligned culture, enabling an environment for high levels of staff engagement, enablement and achievement Lead, guide & develop individuals & teams, including project teams to effectively achieve outcomes Identify and respond to issues, risks and opportunities, ensuring appropriate processes and resources are in place to deliver technology solutions that are consistent with agreed service levels Enable and recognise employees' performance in a way that encourages continuous improvement Contribute to the improvement of policies, systems and processes, ensuring alignment with industry standards and disciplined documentation Accountable for delivery of business service level commitments and measurement of performance, including continuous availability of systems services Accountable for asset management, lifecycle, obsolescence & capacity planning Ownership of IT Systems Services governance & compliance to the Bank's policies and procedures Ensure multiple layers of incident response capability are available to the Bank for continuous management of IT Infrastructure operational issues Work to simplify, rationalize & improve services to address the current and future needs of the Bank Skills and Experience Degree qualification & up to date accreditations including ITIL, VMWare, Oracle, RedHat, IBM, HP Experience of leading, developing and motivating IT Infrastructure and Operations teams Broad knowledge of industry standards and understanding of IT policies and processes Demonstrated ability to monitor and guide activities throughout service delivery and project lifecycles, including measurement and compliance Demonstrated ability to own and communicate responsibilities in relation to health, safety and wellbeing, including psychological wellbeing Demonstrated ability to effectively manage risks and issues to maintain the confidentiality, integrity and availability of the Bank's information systems Strong understanding of virtualisation systems, hyper-converged infrastructure, automation, orchestration and cloud Strong knowledge of systems hardware as well as performance and capacity planning tools Advanced knowledge of desktop and server operating systems (Windows, Linux, UNIX). Outstanding stakeholder engagement and communication skills What's on offer? Work for an organisation that truly makes a difference to the Australian people Develop your career in a collaborative environment Access a wide-range of benefits including flexible work arrangements Your development & career Working for an organisation that truly makes a difference to the Australian people, we can offer development and career opportunities in a collaborative environment that supports people's growth, well-being and promotes flexibility. Why RBA? The RBA pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system, all of which contributes to the welfare of the Australian people. Our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, we treat one another with respect, while promoting the public interest in our efforts. The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.

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Work type
Full-Time
Keyword Match
... with specific domain expertise and experience in IT Systems Services. Do work that makes a difference Create a ... issues Work to simplify, rationalize & improve services to address the current and future needs of ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

IT Service Delivery Analyst

Citi Australia

The IT Service Delivery Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with our external partners. The role will work closely with business, operational and management levels, prioritising issues and working to their resolution with the regional teams. The role will take responsibility for interfacing with the partner technology and business teams to co-coordinate delivery, implementation activities and production outages. Responsibilities: Work with the business and regional technology teams to provide active support to our white-label partners Gather MIS Reporting as per contractual requirements with the partners - this reporting will be used for both internal and partner management. Represent Citi Consumer Technology to the partner teams, and work collaboratively with the partners to provide support, and work to successful implementations. Provide partners with updates in relation to Citi release activities, planned outages, and also provide a communication channel for any unplanned outages. Out of hours support rostering is a requirement of the role Notify relevant regulators of any IT outages and managing the subsequent reporting Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions Support system change processes from requirements through implementation and provide input based on analysis of information Consult with business clients to determine system functional specifications and provides user and operational support Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Project Citibank's requirements to partners from a technology perspective Review changes proposed by partners with a impact assessment to the current integration model for the respective partner Qualifications: 2-3 years of relevant Banking/IT experience in Production Suppor. Preferably in Consumer Banking Consistently demonstrate clear and concise written and verbal communication Proven ability to manage multiple activities and build/develop working relationships Ideally has experience and an understanding of Technical interfaces and Consumer Applications - APIs, Batch File transfers - SFTP, Firewalls, Applications etc Proven interpersonal, data analysis, diplomatic, management and prioritization skills Proven self-motivation to take initiative and master new tasks quickly Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail Education: Bachelor's degree/University degree or equivalent experience When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Technology ------------------------------------------------- Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
The IT Service Delivery Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange ... Client Services ------------------------------------------------------ ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

External Audit Manager | Financial Services | Sydney

Deloitte

Couple your accounting knowledge with your analytical mind to help design and develop game-changing solutions for our external clients! What will your typical day look like? Deloitte's Financial Services Audit & Assurance (A&A) Group is a national practice that offers audit and assurance services in the Wealth Management, Superannuation, Insurance and Banking industries. Never stop developing your skills as you work across service lines and take care of high profile and complex accounting issues. Every single day is an adventure as you go from leading engagements to crafting and developing solutions for clients. With strong interpersonal skills, you will be a trusted advisor to your clients and a dependable mentor and coach junior team members. About the team In Audit & Assurance, our specialist skills empower clients with a crystal-clear understanding of their financial position. We don't just understand our clients' businesses and industries, we excavate major opportunities and identify risks beyond traditional financial reporting functions. Our creative team of auditors and accountants is growing more than ever as the world recognises our talent, that's why we need an ace Manager to join us. Enough about us, let's talk about you. We're looking for someone with: CA qualifications with professional services experience (ideally in a Big 4 or mid-tier firm) Strong experience in finance systems & delivering finance-related projects Exceptional communication and relationship building skills Financial Services audit industry exposure is a requirement 5 or more years of experience in external audit Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound exactly like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact Charyke Crouse from the Talent Acquisition Team at (02) 9322 5623. We'd love to hear from you! The minimum salary requirement for this role is $ 100,000 including 9.5% superannuation . #LI-DNI

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Work type
Full-Time
Keyword Match
... stop developing your skills as you work across service lines and take care of high profile and ... 're looking for someone with: CA qualifications with professional services experience (ideally in a Big 4 or mid-tier ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

IT Recruitment Consultant - Project Services

Macquarie Group

In response to growing demand from hiring managers we are looking to build the team and have an excellent opportunity available for an experienced IT project services recruitment consultant. We have a great team of knowledgeable and happy recruiters who partner with the business and work collaboratively in a flexible team environment to deliver world class recruitment services. We pride ourselves on giving our recruiters the flexibility they need to work most efficiently and bring their best self to the office whilst allowing them to balance their life commitments - whatever they might be. In this role you will source, attract, and assess the very best talent in the technology industry, building credibility and driving trust as you deliver in this role. We need you to be an experienced and established Recruitment Consultant or Talent Acquisition Specialist who thrives when given accountability. You will need to be adaptable, as this is a fast-paced complex environment that is constantly changing. You will have a client service ethic that is second to none, a proven capability in delivering innovative attraction and sourcing strategies and a strong background in technology recruitment. We need you to be a polished and proven recruitment consultant, who enjoys providing a top tier quality service while being driven and determined. Benefits of joining our resourcing team include: attractive salary package work from home flexibility career growth (learn about project planning, strategy, global processes, new state of the art tech) If this role sounds like the right opportunity to further your career, please apply via the link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Find out more about Macquarie careers at www.macquarie.com/careers Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... , as this is a fast-paced complex environment that is constantly changing. You will have a client service ethic that is second to none, a proven capability in delivering innovative attraction and sourcing strategies and ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Consultant/Managers - Financial Risk Management Services - Financial Services (Flexible work opportunities)

EY Australia

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We understand that working full time isn't suitable for everyone and at EY we don't believe that should stop you pursuing a rewarding career. We are looking for people who would prefer to work part time, flexibly , or job share. Whether that be school hours, flexible start and finishing times, we want to talk to you about what you are looking for and how we can work together to achieve the right outcomes for you. We are looking for experienced Senior Consultants and Managers within the Financial Services Risk Management (FSRM) team in our Sydney and Melbourne offices to work in our Financial Services Office. As part of our FSRM team, you'll focus on client opportunities where your expertise can make a substantial impact. You'll build valuable relationships across the industry, gain broad industry experience, and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues. Across the banking and capital markets, insurance, asset management, we build a better working world by assisting clients enhance the management of risk. You'll help them by providing strategy and implementation support. You'll work across Australia's leading financial institutions, in high-performing teams alongside risk management professionals, quantitative analysts, technologists, and former regulators. Together, you'll help clients better assess and enhance the management of risk. FSRM service offerings include: Risk culture, conduct and compliance Financial crimes and AML advisory Credit, market and operational risk Enterprise risk management Regulation and prudential supervision Your key responsibilities Deliver projects to a high level of client satisfaction and within budget Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly Develop relevant recommendations and solutions to enhance the management of risk Work with clients to meet regulatory and compliance obligations Manage project teams of consultants Skills and attributes for success To qualify for the role you must have 3+ years' experience in financial services consulting, either within a consulting firm or a major financial institution Proficient capability in one or more of our FSRM service offerings Experience supervising consultants Self-motivated, positive attitude and lots of energy and drive Excellent communication skills (written and verbal) Ideally, you'll also have Graduate degree in finance, commerce, law, STEM or similar, with post-graduate qualifications or additional study viewed favourably What we offer Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Continuous learning : personalised career development including coaching, experiences and formal learning so you'll develop the mindset and skills you'll need to thrive in the future. Diverse and inclusive culture : You'll be embraced for who you are and empowered to use your voice to help others find theirs. At EY, you'll be rewarded and recognised based on your performance and our comprehensive benefits package can be tailored to your individual needs. We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via contactrecruitment@au.ey.com or phone +61 3 8650 7788 (option 1). We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests and the broader public. The exceptional EY experience. It's yours to build. EY | Building a better working world The preferred applicant will be subject to employment screening by EY or by their external third party provider. © 2021 Ernst & Young Australia. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation. #LI-EYSM

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Work type
Full-Time
Keyword Match
... for success To qualify for the role you must have 3+ years' experience in financial services consulting, either within a consulting firm or a major financial institution Proficient capability in one or ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Bank Services Lead

RACQ

Description RACQ Bank in 2021 contiues to drive growth, resiliance and optimisation for our Members, with this purpose remaining at the forefront of our Bank Services. In line with this purpose we have an opportunity within the Bank Resiliance team for a Bank Services Lead . Bank Services Lead's key focus is to lead key objectives to support bank teams with execution of a member driven strategy through the implementation of effective and efficient key strategies encompassing a financial wellbeing lens, operational plans, processes and procedures for the Bank in a continuous improvement project and standards delivery style capacity. This role is ideal for a banking specialist with experience in/looking to continue to drive change in Bank Services. This is a full time, parental leave cover until 26th March 2022. About You 3-5 years relevant knowledge and experience of banking sector retail sales / service operations capacity. Excellent analytical, organisation and prioritisation skills. Strong stakeholder management skills and people engagement capability. Experience in change management practices. Demonstrates a strong ability to read, analyse and communicate written and verbal information. Experience in working in cross-functional teams. Demonstrated ability to work in a fast paced and demanding environment. Demonstrated experience supporting teams. It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks to. Onsite parking, employee gym & café. Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family. Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Applications close: Friday 5th March 2021 Please Note: you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. If you would like further information, please contact Michaela Marks from Talent Delivery michaela.marks@racq.com.au Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... . In line with this purpose we have an opportunity within the Bank Resiliance team for a Bank Services Lead . Bank Services Lead's key focus is to lead key objectives to support bank teams with execution of a member ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > NSW North Coast

Food Services Assistant

Estia Health

Set within a serene bushland environment, Estia Health Taree is a warm and welcoming home that provides residents with every contemporary comfort. It is conveniently located opposite Mayo Private Hospital and moments from transport and the Taree Shopping Complex. A wide range of social and lifestyle activities are offered to our residents, who can relax in landscaped gardens, join in events or chat with friends and family in our sun-filled living areas and courtyards. About the role Estia Health Taree are looking for experienced Food Services Assistants to join their team on a CAS/PT basis working across a range of shifts. The role involves: Providing residents with memorable dining experiences Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 02 6539 3700 or by emailing us at taree@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work according to your lifestyle with this CAS/PPT position, Regular toolbox talks to enhance basic food and hygiene skills, Opportunity to internally progress into a Cook position

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Work type
Part Time
Keyword Match
... the role Estia Health Taree are looking for experienced Food Services Assistants to join their team on a CAS/PT basis ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Food Services Assistant

Estia Health

Elegant, light-filled and spacious, Estia Health Melton South is a lively residence in a beautiful garden setting. Located just moments from Melton South Station and its vibrant shopping centre, medical clinics and churches, the home has strong connections with its culturally diverse local community. About the role Estia Health Melton South is looking for a Food Services Assistant to join their team on a Casual basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call email us at meltonsouth@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Casual opportunity!, Close to public transport, shopping, cafes and medical centres, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... role Estia Health Melton South is looking for a Food Services Assistant to join their team on a Casual basis working ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Food Services Assistant/Chef

Estia Health

Conveniently located close to public transport and shopping centres including Epping Plaza, Estia Health Epping provides a warm, secure and friendly home-like environment for residents with a range of care needs. From the bright and airy communal spaces to the gardens and entertaining areas outside, we offer a relaxed and sociable living environment in a vibrant residential area. About the role Estia Health Epping VIC are looking for an experienced Food Services Assistant who is able to fill in Chef duties as required, joining the team on a Part Time basis working across a range of morning, afternoon and evening shifts. This role involves: Ensure our residents are provided with healthy, nutritious and delicious meals Tailoring meals to meet individual needs and preferences Working alongside the Head Chef to assist with kitchen management Support the broader kitchen team to deliver a memorable dining experience What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team, develop your coaching skills Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group Develop and expand your own skillset with regular development opportunities to showcase your flair in the kitchen Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you The successful candidates will possess: Strong leadership skills where you have successfully coached and developed a team Minimum Cert III in Commercial Cookery, ideally Cert IV in Commercial Cookery Willingness to work across other kitchen roles (covering leave) Experience across a broad range of cuisines, ideally with a la carte or Someone who enjoys contributing to process improvement, develops others and fosters a positive working environment banqueting experience Excellent documentation practice and experience in menu planning Ability to manage textured and modified diets according to dietitian and clinical requirements Join us! If you would like to know more, please email us at eppingVIC@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role - work according to your lifestyle, Opportunity to grow and develop into the role, Mid sized 60-bed home close to shops and public transport

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Work type
Part Time
Keyword Match
... role Estia Health Epping VIC are looking for an experienced Food Services Assistant who is able to fill in Chef duties as required ... banking, novated leases and EAP services About you The successful candidates will ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Food Services Assistant - Yarra Valley

Estia Health

Set in picturesque countryside with stunning views, Estia Health Yarra Valley offers residents a welcoming and supportive environment with the highest quality care. Located in a quiet residential street, our residence is close to public transport, local shops and other amenities. About the role Estia Health Yarra Valley are looking for Food Services Assistants and Cooks to join their team on a Casual basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you To be considered for the role, you must be able to travel to Yarra Valley (located 1 hour from Melbourne) You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 03 5967 5500 or by emailing us at yarravalley@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Casual position - Yarra Valley (70km from Melbourne CBD), Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... the role Estia Health Yarra Valley are looking for Food Services Assistants and Cooks to join their team on a Casual ... in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability ...
5 days ago Details and apply
5 days ago Details and Apply
VIC > Melbourne

Senior Cabinet and Ministerial Services Advisor

Rail Projects Victoria

About the opportunity The focus of this position is to contribute to the functioning of the Major Transport Infrastructure Authority (MTIA), through management and coordination of Cabinet and ministerial services for the Office of the Director-General (ODG). This position works closely with a broad range of stakeholders, managing the coordination and distribution of submissions, briefings, reports, agendas, minutes and other relevant documentation, ensuring both the quality and timeliness of the documentation. The role is required to carefully handle a wide variety of sensitive information and requires an individual who can work both independently and collaboratively, and within tight, often conflicting timeframes. Why join us? An emphasis on work / life balance High-performing team environment Equal opportunity employer Personal & Professional development opportunities Committed to safety & wellbeing Training & development opportunities How to apply Please include a Cover Letter, CV and response to Key Selection Criteria. We want to know why you want to work for the Office of the Director-General, why you are interested in the role, and, taking into account the Key Selection Criteria as a whole, how your skills, knowledge, experience and qualifications are applicable to the role. For a confidential discussion, please contact Malea Culhane-Saamu - HR Coordinator on (03) 9027 5711. Applications close 11:59 pm - Tuesday 16 March 2021.

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Work type
Full-Time
Keyword Match
... of the Major Transport Infrastructure Authority (MTIA), through management and coordination of Cabinet and ministerial services for the Office of the Director-General (ODG). This position works closely with a broad ...
16 hours ago Details and apply
16 hours ago Details and Apply
VIC > Bendigo & High Country

Food Services Assistant

Estia Health

Conveniently situated close to centre of town and in a quiet residential area, Estia Health Bendigo is a modern, family-friendly residence that has comfort, privacy and safety as its focus. Public transport is within walking distance and a wide range of amenities such as shops, hospital, RSL and bowls club are just a short drive away. About the role Estia Health Bendigo are looking for experienced Food Services Assistants to join their team on a Casual basis working across a range of morning, afternoon, evening and weekend shifts. There is an opportunity to move into a permanent position. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Ongoing online, face-to-face and self-paced learning modules to keep you updated on processes Feel supported by the Head Chef onsite Monday to Friday and kitchen team With a number of homes across the country, there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at bendigo@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Casual opportunity!, Regular training to develop your basic cooking and hygiene skills, Modern residence with contemporary facilities

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Work type
Part Time
Keyword Match
... role Estia Health Bendigo are looking for experienced Food Services Assistants to join their team on a Casual basis ... workplace banking, novated leases and EAP services Annual Flu Shot provided About you You ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > NSW North Coast

Food Services Assistant

Estia Health

Combining stylish living with a home-like charm, Estia Health Forster offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, the Stockland Forster Shopping Centre, specialty shops and local waterways. With bright and relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Forster are looking for experienced Food Services Assistants to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online training sessions to enhance basic food hygiene skills Opportunity to progress internally into a Cook or Chef role Involvement in quarterly masterclasses with Cooks Flexibility to work across a number of our homes Join one of Australia's leading aged care providers in one of the fastest growing industries Direct support from the Head Chef and kitchen team Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at forster@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time - enjoy a work life balance, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
... role Estia Health Forster are looking for experienced Food Services Assistants to join their team on a Part ... Working in the hospitality team, our Food Services Assistants are responsible for providing residents with ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Newcastle & Hunter

Food Services Assistant

Estia Health

Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. About the role Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at teagardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Grow your career with Estia Health, Supportive team, Work closely with the team to make a difference to our residents

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Work type
Part Time
Keyword Match
... Working in the hospitality team, our Food Services Assistants are responsible for providing residents with ... with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Financial Services Manager - CFO Advisory

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's CFO Advisory practice combines deep industry knowledge with technical accounting and reporting excellence; we partner with CFOs, finance teams and broader business teams to help them meet the challenges of a complex and evolving business environment. Leveraging our firm wide expertise, CFO Advisory offers services including: financial, regulatory and operational process and control assessments/(re)design, finance function establishment, integration, separation and review; performance monitoring; finance project, change management and resource support; transaction structuring and support; and accounting and regulatory standards interpretation and implementation advice. Your Opportunity Due to the continued growth in our CFO Advisory team, we are seeking an experienced Manager to join our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our relationships and support and drive our strategy by: Managing the delivery of complex projects including project management, key client deliverables, drafting client reports and presentations, liaising with senior leadership and external advisors Managing the implementation of new regulatory reporting requirements with our clients. This includes interpretation of the requirements, analysing and sourcing required data, ensuring the data is effectively governed and establishing processes and controls that will enable high quality reporting to be produced Assisting our clients design and implement governance frameworks across their end to end financial and regulatory processes that embeds clear accountability and ownership within their organisations Analysing risks and designing controls across complex business processes as our financial services clients transform their businesses following the Royal Commission Simplifying highly complex business situations and strategies to identify key issues and priorities and effectively and efficiently manage multidisciplinary teams to deliver innovative solutions for clients Building and maintaining key client relationships, identifying opportunities for continued growth, developing propositions and contributing to business development initiatives How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: CA (or equivalent) qualifications with a strong accounting and/or audit and assurance background with approximately 5+ years of relevant business experience gained in Professional Services or industry Strong understanding of APRA and ASIC reporting requirements, potentially with experience in implementing reporting changes An understanding of data governance concepts (such as data quality, lineage, transformation) A commercial and analytical mindset with complex problem solving skills Well-developed written and verbal communication skills, including the ability to influence and present your ideas with impact to clients and other key stakeholders Experience in leading teams and providing training and guidance to build performance Project management skills including experience in making strategic decisions across multiple engagements The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Food Services Assistant - Blakehurst

Estia Health

Estia Health Blakehurst is now open and we are looking for motivated, caring and friendly employees to join us on the journey! With views over picturesque Kogarah Bay and surrounded by beautiful manicured gardens that feature a majestic fig tree, this state of the art purpose built home is ready for residents. They will enjoy a beautiful rooftop Sky Terrace with dining and living areas, a private dining room for special events with family and friends, as well as a hair and beauty spa, BBQ area and sensory garden. Additionally, at street level, the home will have a specialist Wellbeing Centre with expert allied health professionals on hand. About the role This is a truly exciting time as we open our brand new home in Blakehurst and would love you to be part of it! We are looking for Food Services Assistants to join our newly created team as part of our brand new home in Blakehurst. You will be part of bringing this home to life as we welcome our new residents and their relatives, creating an inviting and warm environment where we will enrich and celebrate life together. Working in the hospitality team across a variety of shifts and days, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences About you You will bring to the role your passionate and caring nature and will have: Experience in a commercial kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia What we will do for you Join a friendly and welcoming team in a happy and energetic working environment Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Enjoy working in a beautiful location close to public transport and amenities Join us! If you would like to know more, please contact us at recruitment@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/

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Work type
Full-Time
Keyword Match
... would love you to be part of it! We are looking for Food Services Assistants to join our newly created team as part of our brand new ... of shifts and days, our Food Services Assistants are responsible for providing residents ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Food Services Assistant

Estia Health

Combining stylish living with a home-like charm, Estia Health Camden offers the very best in individualised care and wellbeing. The home is situated in a peaceful semi-rural setting close to public transport, shops and the local hospital. With bright and relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Camden are looking for experienced Food Services Assistants to join their team on a casual basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country, there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call us on 02 4655 2531 or by emailing us at camden@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy the flexibility of this casual role!, Opportunity for internal progression within the team, Join an energetic and supportive team in a large home!

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Work type
Part Time
Keyword Match
... role Estia Health Camden are looking for experienced Food Services Assistants to join their team on a casual ... with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You' ...
15 hours ago Details and apply
15 hours ago Details and Apply
NSW > Sydney

Inside sales - career transition and outplacement services (remote)

FlexCareers

With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of care to those affected to do everything they can to help them find work elsewhere, and that's where CareerSwitch comes in. With a combination of high tech platform, insightful content and Australia's best panel of career coaches, we guide staff who have just been made redundant through the psychological journey of picking themselves up after losing their job, then on to the process to define their personal brand, their values and professional aspirations. Then through the more pragmatic side of jobseeking like writing a great CV and linkedin profile, and finally through the job search itself. Your role as BDM will be as inside sales for the team, dealing with CEOs, CFOs and HR at the mid sized companies planning redundancy programs, showing them why CareerSwitch is a great partner to their HR team and a safe pair of hands for their people. We can supply you with a list of companies, it's then up to you to open the opportunity and bring in our subject matter experts. We can't wait to meet you.

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Work type
Part Time
Keyword Match
With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of ...
6 months ago Details and apply
6 months ago Details and Apply
VIC > Melbourne

After Hours Team Manager

Claro Aged Care and Disability Services

A career in care and support Claro is seeking a passionate After Hours Team Manager who will be responsible for maintaining collaborative relationships with Claro support workers and team members to ensure the delivery of reliable, quality, individually tailored, compliant customer care and solutions to optimise the independence, health, well-being and quality of life for Claro customers. In addition to providing leadership of the team, the role will also undertake after hours coordination functions. To undertake this role, the After Hours Team Manager will be expected to work agreed hours between 5:30pm and 8:00 am (AEST) Monday to Friday and some weekends, as determined by business need. Each day will look a little different, but your key responsibilities will likely include: Deliver exceptional customer service, appropriately matching customer needs and preferences with support worker capabilities Meticulous organisation, scheduling, approval and amendments appointments and rosters to ensure fulfilment and avoid abandonment of calls Investigate or escalate disputes or complaints in a timely manner for successful resolution Foster and develop a positive and high performing team culture Lead onboarding, induction, training and ongoing professional development activities, together with the National Support Centre Manager Ensure staff are aware of and work towards organisational and individual Key Performance Indicators (KPIs) Provide supervision and support to After Hours Coordinators ensuring clear direction as to their duties, responsibilities, and tasks Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We are looking for a proactive and solutions oriented do-er with great leadership skills and ability to create a good team culture. Our ideal candidate will be a hands-on leader with a continuous improvement mindset, excellent customer service skills and good ability to work autonomously in a fast-paced and challenging environment. To do well in this role, you will/may have: Willingness to work agreed hours between 5:30pm and 8:00am weekdays with some weekends, as determined by business need Demonstrated ability to manage remotely based teams to deliver against productivity expectations and the ability to build standard operating procedures, train, mentor and engage staff Experience working in the aged care and disability or related sector would be beneficial Leadership experience in a call centre environment would be also beneficial Strong interpersonal skills with the capacity to work collaboratively with a diverse range of people Advanced knowledge of the MS Office suite of products including Teams, Sharepoint and Forms Strong analytical skills with the ability to interpret data and prepare reports A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... reliable, quality, individually tailored, compliant customer care and solutions to optimise the independence, ... with a continuous improvement mindset, excellent customer service skills and good ability to work autonomously ...
6 days ago Details and apply
6 days ago Details and Apply
VIC > Melbourne

Senior Case Manager - Workers Compensation

Allianz

Senior Case Manager - Workers Compensation VIC Allianz is the home for case managers who dare to build long relationships rather than fulfil short-term objectives. We currently have opportunities to join our supportive team as a Case Manager. Bring your passion and excellent customer service skills to build a meaningful career where you will helping others. What if you could put the customer at the heart of everything you do? You'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help individuals, engaging with them and their workplace on the steps involved in their claim. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim. You'll be responsible for: Determining liability and managing a portfolio of Workers' Compensation claims Issuing dispute notices on applicable claims Supporting customers step-by-step through our Case Management and Injury Management programs Welcoming and helpful written and verbal customer communication Nurturing excellent customer relationships and creating positive experiences Important to your success: You will have the drive and interest to use your related degree or customer focused experience and approach to grow a career as a Case Manager. Tertiary qualification is highly desired (Allied Health, Rehabilitation, Physiotherapy, Nursing or Occupational Therapy qualifications will be viewed favourably) You will demonstrate the ability to understand the importance of early intervention and individualised claims management You will be known for your empathetic style and customer focused approach which allows you to 'walk in our customer's shoes' The ability to handle difficult situations and act in a professional manner whilst resolving complex situations in a timely manner Solid problem solving and relationship building abilities Excellent time management skills and the ability to adapt when changes occur. What's on offer? Work on a single portfolio of claims where you will have stability Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life About us: Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers

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Work type
Full-Time
Keyword Match
... Case Manager. Bring your passion and excellent customer service skills to build a meaningful career where you ... their claim. Along the way, you'll educate our customers on what will happen at every stage and support them ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Business Banker

Commonwealth Bank

See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business and Private Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: The key focus of the Business Banker is to provide exceptional service to customers by understanding their business and personal needs and providing appropriate solutions either directly or leveraging the specialist and support teams available to you. You will have a passion for providing excellent service and a desire to learn more how we can support small business owners achieve their goals. You will play a leadership role in branch by providing support and coaching as well as managing a pipeline of opportunities. Customer Focus Deliver excellent customer service to small business customers for enquiries both simple and complex Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights Developing relationships to support business customer goals Build strong, collaborative relationships with One Commbank partners to have greatest impact on our business customer well being Regular attendance to key stakeholder meetings Business Outcomes Support the growth of Small Business customer advocacy and financial performance by understanding performance against key customer and financial measures Plans and prioritises activities to ensure target outcomes are achieved Undertake high quality proactive customer engagement to support our customers goals, needs and build advocacy Manage Risk Anticipate and manage your Risk controls by adhering to the Bank's processes and procedures Ensure understanding of the customer's business & personal finance needs and provide appropriate solutions in line with your internal accreditation level Use judgement to ensure business lending; personal lending and/or credit contracts meet the customer's requirements and objectives without exposing them to financial hardship. You will want to apply if you have the following: Experience in lending (highly desirable) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business Understanding and/experience in application of credit principles or policies Understanding of business cash flow or working capital cycles that support business operations The capacity to flourish in a busy, commercial, competitive environment In return for your skill set and dedication to customer satisfaction, you will join a business that is dedicated to providing on-going professional development and fantastic opportunities for career progression. If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation into business banking role or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move. We also provide structure career and development programs from new to role, experienced in role or those been in role greater than 18 months who are looking to move to their next opportunity in leadership or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Business Banker

Commonwealth Bank

See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business and Private Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: The key focus of the Business Banker is to provide exceptional service to customers by understanding their business and personal needs and providing appropriate solutions either directly or leveraging the specialist and support teams available to you. You will have a passion for providing excellent service and a desire to learn more how we can support small business owners achieve their goals. You will play a leadership role in branch by providing support and coaching as well as managing a pipeline of opportunities. Customer Focus Deliver excellent customer service to small business customers for enquiries both simple and complex Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights Developing relationships to support business customer goals Build strong, collaborative relationships with One Commbank partners to have greatest impact on our business customer well being Regular attendance to key stakeholder meetings Business Outcomes Support the growth of Small Business customer advocacy and financial performance by understanding performance against key customer and financial measures Plans and prioritises activities to ensure target outcomes are achieved Undertake high quality proactive customer engagement to support our customers goals, needs and build advocacy Manage Risk Anticipate and manage your Risk controls by adhering to the Bank's processes and procedures Ensure understanding of the customer's business & personal finance needs and provide appropriate solutions in line with your internal accreditation level Use judgement to ensure business lending; personal lending and/or credit contracts meet the customer's requirements and objectives without exposing them to financial hardship. You will want to apply if you have the following: Experience in lending (highly desirable) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business Understanding and/experience in application of credit principles or policies Understanding of business cash flow or working capital cycles that support business operations The capacity to flourish in a busy, commercial, competitive environment In return for your skill set and dedication to customer satisfaction, you will join a business that is dedicated to providing on-going professional development and fantastic opportunities for career progression. If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation into business banking role or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move. We also provide structure career and development programs from new to role, experienced in role or those been in role greater than 18 months who are looking to move to their next opportunity in leadership or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
WA > Perth

Senior Experience Designer

Bankwest

Senior User Experience Designer - Bankwest We're looking for a talented senior UX designer to join our team Provide UX design leadership and inform key strategic decisions See yourself in our team Bankwest's Digital team drives the customer banking experience across our mobile app, online banking, website and more. Our Experience Designers place the customer at the heart of everything they do. They work with multiple teams to continually research, test, and deliver designs that improve our customer experience. Do work that matters As a Senior UX Designer, you'll support the Digital team by facilitating research, validating designs, and ensuring the wider Experience Design team are supported across the end to end UX process. You'll have opportunities to: Plan and execute research activities that help to validate hypotheses and undercover customer needs. Create intuitive designs for complex problems and rapidly iterate through customer testing of interactive prototypes Collaborate with multiple disciplines (content writers, business analysts and product owners etc.) Present your design rationale to the wider team and stakeholders whilst advocating for user experience design in the broader organisation. We're interested to hear from people who have: Advanced UX and UI design skills with experience in mobile apps and/or web Strong knowledge of customer-centred design principles and usability testing methods Prior experience leading other UX designers and influencing stakeholders Excellent communication and collaboration skills, with experience working with cross-functional teams. A risk mindset Experience working in an Agile delivery framework. How we'll support you Working for Bankwest means being a part of a fast-paced team environment, surrounded by other talented designers and digital professionals that can help grow your career. You can enjoy: Our central CBD location and modern offices Flexible working conditions Discounted financial products Salary packaging options Purchase annual leave To support your application, please include your current portfolio demonstrating your top recent UX design projects. We are proud of our fun and inclusive culture and enjoyable working environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... are proud of our fun and inclusive culture and enjoyable working environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Senior Case Manager - Recovery Support

Allianz

Senior Case Manager - Recovery Support Leading global insurer that will support your career Be part of a team that's open-minded, supportive and approachable Permanent Fulltime Opportunity What if you could put the customer at the heart of everything you do? At Allianz we understand that more needs to be done to support injured workers who have sustained complex injuries. We have created specialist roles dedicated to supporting each workers recovery from injury and their return to health. Recovery Support is part of Allianz's ongoing commitment to the community that aims to ensure that all our customers get the most appropriate and specialised case management support - specific to their needs. As a Recovery Support Case Manager you will be a part of specialist Recovery Support Team, ensuring that every worker that suffers from complex injuries are supported towards the best prospects of health and functional recovery. You'll be responsible for: Creating recovery specific case management plans (as part of a specialist multi-disciplinary team) Supporting customers step-by-step through our Case Management and Injury Management programs Ensuring all case management actions are completed on time and with quality of a positive customer experience in mind Developing trusted relationships with the customers that you support Providing ideas and innovations that support the team in being better Having an attitude that empathises with the needs of the injured worker and a desire to help them in their recovery Important to your success: Case management skills within a personal injury management scheme Experience in supporting people who have sustained complex injuries An empathetic style and customer focused approach which allows you to 'walk in our customer's shoes' The ability to handle challenging situations and to act in a professional and responsive manner Excellent time management skills The ability to adapt and thrive in changing fast paced environments What's on offer? A unique role that enables to use your customer service and case management expertise in helping those who need it most Working in a position that seeks results in recovery (not necessarily RTW) What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life as well as you lie with us About us: Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at  www.allianz.com.au/careers #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... community that aims to ensure that all our customers get the most appropriate and specialised case management ... A unique role that enables to use your customer service and case management expertise in helping those who ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Credit Analyst

Citi Australia

Our Mortgages Credit Team is responsible for assessing mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and vendors to strengthen our relationship and aim to towards first call resolution. Your key accountabilities include but are not limited to: Responsible for the timely and accurate assessment of allocated New Business and Variations applications. Applications are processed under the 'Ownership Model' which requires accountability of file management from allocation to final approval Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within service levels. Professional, clear and concise communication to brokers and customers (and Sales Team where required) both over the phone and in writing throughout the stages of the assessment process. This includes approvals, declines, and requests for further information Package and submit deals requiring Lenders Mortgage Insurance (LMI) Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications Build and maintain strong relationships with Business Development Managers, Mortgage Specialist, customers and brokers as per the 'Ownership Model Contact Agreement' Perform title searches for all deals prior to approval Review clarifications received from Cards Acceptance regarding additional information on pending applications for bundled applications Obtain approval from Risk and Mortgage Product where exceptions are required to proceed without a Credit Card or Citiplus Account under Bundled Applications Review the completed final approval with all supporting documents, sign and instruct Solicitors to prepare mortgage documents Management of post settlement clarifications regarding non maintenance of settled applications Keep abreast and adhere to Policies, Procedures and Risk Bulletins Adhere to timeframes on Compliance Training and Quality Assurance Competencies and Experience to be successful in this position you must have the following skills and experience: Experience in an operational environment (ideally obtained within banking and finance) Credit Underwriting Delegation for Mortgage Lending is essential Knowledge/experience in Mortgage products and operations, essential Knowledge/experience in Secured credit, essential Strong experience in Customer Service and Sales, desirable Excellent professional communication skills, both oral and written with experience in documentation Education Qualifications: Preferred High level of computer literacy in MS Power Point and Word / Intermediate level in Excel Demonstrated understanding of implications for working within a regulated environment Well organized, attention to detail and able to meet deadlines When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit Decisions ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Relationship Manager

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Brisbane Location. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Relationship Manager to join the dynamic Relationship Management Team in our Brisbane office. You will be responsible for: Managing personal performance in-line with the 'big picture' of the organisation and the business plan, ensuring the relevant KPIs are understood and achieved; Management of due off vehicles efficiently and successfully; Assistance with collection of data inclusive of compliance issues; Follow through of customer inquiries in a timely manner; Building and maintenance of existing and new customer relationships; Promotion of sole supplier relationships & engaging in customer renewal activities; Maximising product penetration and looking for ways to enhance our service offering; Customer data management as required; Engaging with the Leadership Team as support and keeping them informed and engaged across the customer lifecycle risks and practices; Supporting the implementation Salesforce to ensure customer support requirements are scoped and delivered fit for purpose. What we are looking for: At least 5 years experience in Relationship Management or Account Management; Exposure to leasing, finance or commercial banking will be highly regarded; Enthusiam about growing and collaborating with a rapidly evolving company; Experience with Professional Services & Support Teams within a Customer Experience framework; Strong commercial acumen; A customer-centric mentality; Tertiary qualified in relevant discipline will be highly regarded; An ability to liaise with diverse stakeholders; Willingness to travel where required. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Business Banker

Commonwealth Bank

Contribute to our high performing Small Business Banking team at CBA Drive business development within your local business community Join CBA's journey to becoming the #1 Business Bank See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: We are looking for a commercial lending Business Banker to join our branch in Bourke Street. Our CBD branch has trading hours which include every Thursday evening as well as Saturdays to help ensure our business bankers are more accessible to our small business customers. Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end to end fulfilment of those needs. As Business banker you will be accountable for business development within your local business community and will support retention of client relationships by providing a premium service. More specifically, you will: Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $250K, asset finance, merchant facilities and everyday banking solutions. Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers. Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses. Regular attendance to key stakeholder meetings to help build awareness of Small Business service offering and proactively work together to build referral partnerships and deal with service pain points We want to hear from you if you have: Experience in commercial lending or B2B sales Home lending experience Sound financial analysis skills and commercial acumen Excellent interpersonal skills and stakeholder engagement/management skills Excellent customer engagement skills (both face to face and non-face to face) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business FSRA Tier 2 Accreditation Credit Approval Authority (CAA) Level 2 or willing to obtain this within 6 months Formal training to support Home lending discussions which may include Cert IV in Banking Services qualifications (preferred) Open to working extended hours on Thursdays and Saturdays as stated Our culture At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... wellbeing of people, businesses and communities. At CommBank you can be you. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Business Banker

Commonwealth Bank

Contribute to our high performing Small Business Banking team at CBA Drive business development within your local business community Join CBA's journey to becoming the #1 Business Bank See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: We are looking for a commercial lending Business Banker to join our branch in Miranda. Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end to end fulfilment of those needs. As Business banker you will be accountable for business development within your local business community and will support retention of client relationships by providing a premium service. More specifically, you will: Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $250K, asset finance, merchant facilities and everyday banking solutions. Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers. Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses. Regular attendance to key stakeholder meetings to help build awareness of Small Business service offering and proactively work together to build referral partnerships and deal with service pain points We want to hear from you if you have: Experience in commercial lending or B2B sales Home lending experience Sound financial analysis skills and commercial acumen Excellent interpersonal skills and stakeholder engagement/management skills Excellent customer engagement skills (both face to face and non-face to face) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business FSRA Tier 2 Accreditation Credit Approval Authority (CAA) Level 2 or willing to obtain this within 6 months Formal training to support Home lending discussions which may include Cert IV in Banking Services qualifications (preferred) Our culture At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... wellbeing of people, businesses and communities. At CommBank you can be you. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Account Manager

Eclipx Group

Excellent role for an experienced, passionate & innovative Account Manager who has positive energy & can-do spirit, to join FleetPlus Revolutionise sales experience Be part of a fast-paced, collaborative team; St. Leonards Location About the Company Eclipx Group is a publicly listed company and an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. With approximately 1000 employees, Eclipx Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing, vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions. About the Position We currently have an exciting opportunity for an experienced Account Manager to join our high energy, friendly and passionate Corporate Account Team at our Richmond office. Manage relationships and liaise with direct SME customers, brokers and business partners to achieve sales targets through growth of existing customers and new customer acquisition. Manage relationships with existing customers to ensure incremental growth of the leased fleet, maximisation of customer retention, fleet penetration, profitability and high customer satisfaction levels. You will be responsible for: Achieve company sales targets by retaining direct SME customers, and identifying new business growth opportunities from existing customers and partners. Develop and own a sales pipeline of opportunities including new customer leads, additional leased vehicles & imminent expiries to deliver new business writings. Build and manage relationships with existing brokers and partners that introduce new customers to Fleet Partners through regular contact strategy. Ensure the retention and growth of direct SME customers by communicating through phone and email and meet minimum activity targets in line with proactive contact strategy. Ensure all customer deliverables including application, quote requests and general queries are managed in accordance with SLA's and customer expectations. Provide value added market intelligence to the Sales and Marketing department including customer, competitor and product feedback to improve our value proposition to win. Upload and maintain relevant customer data in Salesforce and other operating systems to capture all opportunities and customer communication holistically. Other duties as required. What we are looking for: Proven consultative and solution-based selling skills preferably through partners or to smallbusiness. Demonstrated ability to identify new business opportunities and sell on value not price. Results driven and target focussed and able to build and maintain a sales pipeline. Excellent interpersonal, written and verbal communication skills. Proven ability in managing complex environments and situations. Strong experience and demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders. Ability to deliver outstanding customer service and proactively communicate to meet SLA's and customer expectations. The ability to think strategically and pragmatically at all times. Strong analytical skills high level attention to detail. By joining our team, you will: An attractive remuneration package; Training and Education - We pride ourselves in helping you realise your potential, giving you the opportunity to be innovative and take the lead in driving your career; Dress for your Day (DFYD) - We believe that how we choose to dress is a reflection of who you are; by joining us you will have an opportunity to let your personality shine through; Diversity: We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. Added benefits - Including staff discounts, salary packaging, novated vehicle lease An exciting career - As our business grows, so do the opportunities for our people.

Read More
Work type
Full-Time
Keyword Match
... range of internal and external stakeholders. Ability to deliver outstanding customer service and proactively communicate to meet SLA's and customer expectations. The ability to think strategically and pragmatically at ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Novated Relationship Manager

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise sales experience Be part of a fast-paced, collaborative team; St. Leonards location About Our Company... Eclipx Group is a publicly listed company and an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. With approximately 1000 employees, Eclipx Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing, vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions. About your Position... We currently have an exciting opportunity for an experienced Novated Relationship Manager to join our high energy, friendly and passionate Novated Team at our St. Leonards office. This role is pivotal in ensuring Eclipx continues to grow in the marketplace by identifying new opportunities, meeting and exceeding book growth targets. What we are looking for: Three years minimum in an Account Management/Business Development role; Automotive / Fleet Management / Financial Products Industry experience; Tertiary qualifications in Sales and/or Marketing advantage; Working knowledge of CRM systems. Ability to report effectively; Developed verbal and written communication skills including numeric. Ability to communicate effectively across all areas of business; Excellent negotiation and interpersonal skills; and Desire to work in a team environment, open to input and constructive feedback for future developments/changes to departmental procedure and company infrastructure. You will be responsible for: Maximising client relationships across a select group of clients, hence ensuring customer retention and account growth for Eclipx nationally through effective communication, consistency, accuracy and timeliness in all aspects of client management; Ensuring required administrative processes are managed effectively in order to ensure Eclipx operates in accordance with the company standards, financier requirements and meets and exceeds all KPI's (visitations, contact, program growth and customer service satisfaction); Develop Novated Lease customers; Assist Business Development Managers with new client implementation including engagement strategy; Conduct marketing initiatives such as site consults and webinars; Identify new opportunities within current customer base through business reviews; Ensure up to date electronic records of client/customer visits within systems; Ensure all customer meetings are completed with a follow-up note within 24 hours outlining action points and summarising outcomes; and Conduct regular client visits. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
Ready for a challenge? Opportunity to be a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise sales experience Be part of a fast-paced, collaborative ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Sales Consultant - SME

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales teams in the Fleet Space - APPLY NOW! Revolutionise sales experience Be part of a fast-paced, collaborative team; Not your average sales role! Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We are seeking a SME Sales Consultant to join our team at our Richmond office. Responsible for the acquisition of new SME customers to Fleet Partners through a variety of channels including inbound, outbound, brokers and business partners to achieve new business sales targets. This role will be responsible for the full sales cycle including prospecting, qualifying leads, quoting, credit applications and agreements.. You will be responsible for: Responsible for new customer acquisition and delivering new business revenue. Achieve company sales targets by acquiring new B2B SME customers to Fleet Partners through a variety of inbound, outbound and partnership channels. Develop and own a sales pipeline of opportunities including new customer leads, qualified applications, and quote requests from new business SME prospects. Build and manage relationships with existing brokers and partners that introduce new customers to Fleet Partners through regular contact strategy. Handle all elements of the acquisition sales cycle including prospecting, qualifying, lease quoting, credit applications and vehicle ordering. Provide value added market intelligence to the Sales and Marketing department including customer, competitor, and product feedback to improve our value proposition to win. Own a sales pipeline and maintain deal status in Salesforce and other operating systems Other duties as required. To be successful tin this role you will possess: Proven consultative and solution-based selling skills preferably through partners or to small business. Demonstrated ability to identify new business opportunities and sell on value not price. Results driven and target focussed and able to build and maintain a sales pipeline. Excellent interpersonal, written and verbal communication skills. Proven ability in managing complex environments and situations. Strong experience and demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders. Ability to deliver outstanding customer service and proactively communicate to meet SLA's and customer expectations. The ability to think strategically and pragmatically at all times. Strong analytical skills high level attention to detail. What's in it for you… We know it takes people with diverse ideas, strengths, interests, and cultural backgrounds to make our company succeed. Be apart of the team who are making change and are doing something disruptive in the market. An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our businessgrows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

Read More
Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We are seeking a ...
1 week ago Details and apply
1 week ago Details and Apply

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