Our Vision & Values


We’ve always been a company of technology optimists, with a belief that it can bring tremendous benefits to businesses and society. For 100 years, this optimism from our people has driven investment and innovation, and that still continues today.

We also know that the technology innovation our people have created in the past, is nothing compared to what we can expect in the future.

With the traditional worlds of technology and computing converging, we need to transform to become a leading technology company with global reach, global capabilities and global partners. That’s why our vision is clear: to become a world-class technology company that empowers people to connect.

There’s no technology innovation today that’s not intended to be connected, from drones to driverless cars, cloud computing to online banking, e-commerce and the Internet of Things (IoT).

These applications and services rely on a high-quality, fast, reliable and secure telecommunications network. That is why our people are focused on delivering our networks for the future, which will offer unparalled coverage, speed, reliability and security to our customers. While our digitisation program will make it easier for our customers to connect and simplify the ways of working for our 32,000 people, who work in more than 20 countries.

We are trialling 5G technology, developing Internet of Things network capabilities and deploying optical transport technology in our transmission network. This is only just the beginning of what we are hoping to achieve together.

We’re all on this journey together as we build an exciting new future for Telstra. We're creating a culture that's more diverse, innovative and collaborative than ever before. It means everyone who works here plays a role in helping us achieve our strategy and company vision. 

We all live by our five values. They are:

  • Show you care
  • Better together
  • Trust each other to deliver
  • Make the complex simple
  • Find your courage