Account Manager, Workplace Risk (Sydney)

Willis Tower Watson


Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson.

We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results. Across Australia the Workplace Risk team is a leading and experienced advisor in workers compensation and safety.

The Role:

A new and exciting opportunity exists for a workers’ compensation professional, with strong analytical skills, to join our New South Wales Workplace Risk team. This is a 12 month fixed term contract on a part-time basis. Reporting to the Workplace Risk State manager in our Sydney office you will deliver quality workplace risk management advice and support services to New South Wales and national clients.

Your responsibilities will also include:

  • Collating, preparing and formatting claims and premium data
  • Producing draft analytic written reports for clients
  • Completing premium renewals and policy placement of national workers’ compensation insurance
  • Processing client and insurer invoices
  • Providing claims consultancy services for employer clients
  • Supporting the management of existing client relationships
  • Undertaking claims and premium forecasting

The Requirements:

  • Previous experience in a workers’ compensation role, or similar within an insurance environment
  • Very strong Excel and analytical skills
  • Proficient Microsoft Word skills
  • A strong attention to detail
  • Excellent interpersonal, oral and written skills
  • An energetic personal drive, be a self-starter, and have a 'can do' attitude
  • A customer centric approach to work
  • An innovative and continuous process improvement ethos
  • Proactive time management skills and a proven record of prioritising workloads and meeting deadlines

Applicants must have Australian or New Zealand citizenship or hold a valid and appropriate permanent working visa. Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working and this role will be considered on a flexible basis.

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