Variations Consultant – Macquarie Personal Banking Direct - Sydney
About the role:
At Macquarie, we’re committed to helping our customers achieve their financial goals, which means we place a strong emphasis on customer engagement so we can offer innovative solutions that fulfil our customers’ evolving financial needs.
In this role you will utilise your advanced communication skills and in-depth understanding of home loan processes to conduct engaging conversations with customers looking to vary their existing home loan structure. Supported by an experienced and dynamic team you will be responsible for managing, packaging and submitting a pipeline of variation queries generated by inbound calls, emails and referrals. Ultimately, we want our customers to know that Macquarie is here to support them on their journey to owning their home or developing their investment portfolio through attentive and high quality customer service.
Working as part of a strong team in a performance focused business with a market leading product-set, you will play a key role in our success. Your strong achievement drive and commitment will help the growth of the team and support them to achieving challenging business goals. You will possess:
If you have a passion for lending and customer engagement and want to build a career with a market leader then please submit your application online through the provided link.
Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.
Find out more about Macquarie careers at http://www.macquarie.com/careers.
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.