Connect With Telstra
Our purpose is to create a brilliant connected future for everyone. It's a future that won't happen on its own. It has to be delivered – and only Telstra can bring together all parts to create it. And, that's where you come in, by helping the Telstra Chief Marketing Office drive value to core products and lead the industry in giving customers great content experiences.
Here at the Customer Communication team, we are customer driven and are dedicated to being customer advocates, while having a sound understanding of changes that affect them. We look after multiple marketing campaigns in relation to product exits, migration notifications, and advocacy initiatives across business and consumer retail segments. If you are hardworking, collaborative, innovative and like to have a bit of fun this is the perfect team for you.
About the Role
Reporting into the Mandatory Lead you will be a passionate marketer executing our 1:1 campaign plans for our product lifecycles. This may be in the form of eDM, mail, bill message and SMS. You will work closely with Senior Marketing Specialists to manage the end-to-end execution of product exits, migrations, advocacy and digital adoption initiatives. This role will see you engaging with several key internal stakeholders and external agency partners while delivering a positive NPS through innovative and effective campaign activity.
Your ability to manage your time, deliver on time, work in a fast-paced environment and multi-task while keeping the customer at the forefront of all your decisions will see you succeed in this role! Your contribution in this role will support the business to drive advocacy, simplify products, increase value from the core business and capitalise on new growth opportunities.
Some of the specifics
A bit about you
Some things we'll look for in you:
It's no secret we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your own career, while helping Telstra Marketing to achieve its strategic goals. Also, being part of Telstra, you'll enjoy access to some great rewards and benefits!
If you're excited about the opportunity to be part of team who are deeply committed to making Telstra Media a great place to work and where people feel connected to their work and energised to do the best for our customers – this could be the role for you!
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex