L&D Consultant

  • Deliver end-to-end internal training on products, systems and soft skills
  • Contribute to continuous improvement initiatives
  • Melbourne, Sydney or Adelaide based

Smartgroup is an award winning ASX listed company. We simplify salary packaging, fleet management and a range of other employee management services for organisations across Australia. Smartgroup have won Aon Hewitt’s Best Employer Award and are award winners for AFR Most Innovative Company and CSIA Australian Service Excellence. We are committed to service excellence, employee engagement and innovation.


About the role:

Full end-to-end training delivery to our internal employees across products, systems, and soft skills. Collaborate with the Continuous Improvement team on key projects to enhance the business. Be integral to driving success of our employees.

You will be responsible for:

  • Identify, create and deliver learning solutions using Lean principles
  • Internal training on products, systems, and soft skills
  • Contribute to Continuous Improvement projects by providing an L&D lens
  • Content and quality control of learning programs
  • Providing organisation and team coaching of Lean and Innovation methodologies, process, and tools
  • Group training of up to 20 employees at a time
  • Meet key deadlines and manage multiple tasks
  • Collaborate with your remote team based across SA, NSW and Victoria

To be successful in the role, you will have:

  • Proven experience in end-to-end training delivery
  • Solid understanding and practical experience in learning methodologies, including tools and knowledge of adult learning principles
  • Project management experience and an ability to meet deadlines
  • Experience contributing to continuous improvement initiatives (desirable)
  • Skills in teaching complex products to various audiences
  • Ability to engage a group of up to 20
  • Excellent communication and presentation skills
  • Self-learner with technical aptitude
  • Certificate IV in Training & Assessment (essential)
  • A sound working understanding of Lean Thinking principles (desirable)
  • A recognised certification in process improvement methods (desirable)

Our Values and Benefits:

Smartgroup values continuous improvement and are proud to deliver excellent customer service. Underpinning our entire operation is our engaged and energised employees. With that in mind, we offer rewards and recognition that include:

  • Annual bonus
  • Work/life balance through our partnership with FlexCareers
  • Annual Employee Awards
  • Career development and training
  • Fee-free salary packaging and novated leasing
  • Purchased annual leave
  • Financial assistance for education
  • Social and Charity events

We would love to hear from you.  Apply now.

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