IT Support Administrator


In 2017 Schneider Electric was ranked in the Top 10 places to work in Australia and top 25 globally! We offer a flexible work environment enabling you to take control of how you get your work done. We are global specialists in energy management and automation and our technologies ensure that Life Is On everywhere, for everyone at every moment.


Based in Melbourne and reporting to the Manager IT Operations, we have a great opportunity for an agile and customer focused IT Support Administrator to join our high performing Energy & Sustainability Services team.


In this diverse and challenging role, you will provide Level 1 and 2 IT support to end users in Melbourne and our interstate and international offices and be the first point of call for IT support matters.


You will have some shared responsibilities with the Manager IT Operations in managing and maintaining the health and performance of our IT infrastructure.


Whilst not wanting to narrow the field, we do believe that the following will be key to your success:

  • Experience in a similar IT support role in a large and complex corporate environment
  • In depth knowledge of and experience with Microsoft Active Directory, Microsoft Windows and Server 2008+
  • Experience with Office 365, server patching & help desk products. (SCCM or KACE)
  • The ability to diagnose and troubleshoot IT issues
  • The ability to monitor and report on network performance
  • Sound experience with the operation of back-up software preferably Cohesity or Symantec
  • Knowledge of the VMware suite of applications
  • Strong attention to detail 
  • A tertiary qualification in computer science, computer systems or computer networking is essential

You will be required to provide out of hours support as required.


Whilst not essential, A+ Technician certification and/or Microsoft Certified Systems Administrator accreditation will be highly regarded.


You have excellent communication skills and a strong team focus; you thrive in a dynamic, fast paced environment and enjoy collaborating with diverse stakeholders to achieve outstanding results.


You are highly organised and manage competing priorities well; an effective problem solver, you enjoy the challenge of identifying solutions. 


Developing great relationships and solutions to satisfy your customers drives and motivates you!


Learning new technologies excites you!


At Schneider Electric, we are open, we value differences, we listen, we learn, connect, and collaborate with others. We are proud to promote diversity, inclusion and work-life integration ? we?re a great place to work and are continually striving to be the best place to work, join us and see how!


All applicants must have working rights in Australia at the time of application.


#SEGreatPeople

#LifeIsOn 

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