Account Manager


At sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success.

Be a part of who we are

An opportunity has arisen in our Melbourne Office for an Account Manager to join our sales team.

The Opportunity

This critical and exciting role will focus on cross-selling and up-selling to deliver on Sales KPIs by working with existing customers. Increasing billings from products and modules not yet used by customer base.

With a business culture that has the customer at the heart of everything we do, we are passionate about our customer’s success and enable our employees to deliver innovative solutions, supporting your learning and development along the way.

Your responsibilities

  • Manage an assigned cohort of Customers with the goals of increasing the customer retention rate and customer value
  • Proactively assist with operational plan development and marketing activities, identifying areas for growth and opportunity, and ensuring good relationships are maintained
  • Provide accurate and timely forecasting for monthly, quarterly and annual performance to the Director – C4L, including risk and opportunity analysis
  • Implement and improve systems and working practices to improve quality, enhance customer service, reduce performance variances and maintain consistency
  • Ensure the integrity of company databases and systems, entering all sales leads, opportunities, and other related data in a timely and accurate manner
  • Develop and maintain close working relationships with other key internal stakeholders


Required skills

  • Minimum 3-4 years' experience of complex/technical product and/or solution sales
  • Strong understanding of technology based sales solutions
  • Demonstrated success with account management and building long term relationships with customers
  • Results orientated and highly organised
  • Self-motivated driven to succeed
  • Strong customer service ethic
  • Highly autonomous with the ability to work on own initiative
  • Ability to confidently and clearly articulate complex business solutions
  • Ability to manage multiple stakeholders under pressure and at different levels

This is an exciting opportunity for you to take the next step in your career. Sage offers a collaborative and supportive environment that is invested in the development of its people. Come join us and Thrive!

About us

Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

We help drive today’s business builders with a new generation of solutions to manage everything from money to people.

Our social and mobile technology provides live information to enable our business builders make fast, informed decisions anytime, anywhere in the world. We support our business builders for life by offering choice, support, expertise and innovation. We champion their causes and provide world-leading advice and support when you need it most.


At sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success.

Be a part of who we are

An opportunity has arisen in our Melbourne Office for an Account Manager to join our sales team.

The Opportunity

This critical and exciting role will focus on cross-selling and up-selling to deliver on Sales KPIs by working with existing customers. Increasing billings from products and modules not yet used by customer base.

With a business culture that has the customer at the heart of everything we do, we are passionate about our customer’s success and enable our employees to deliver innovative solutions, supporting your learning and development along the way.

Your responsibilities

  • Manage an assigned cohort of Customers with the goals of increasing the customer retention rate and customer value
  • Proactively assist with operational plan development and marketing activities, identifying areas for growth and opportunity, and ensuring good relationships are maintained
  • Provide accurate and timely forecasting for monthly, quarterly and annual performance to the Director – C4L, including risk and opportunity analysis
  • Implement and improve systems and working practices to improve quality, enhance customer service, reduce performance variances and maintain consistency
  • Ensure the integrity of company databases and systems, entering all sales leads, opportunities, and other related data in a timely and accurate manner
  • Develop and maintain close working relationships with other key internal stakeholders


Required skills

  • Minimum 3-4 years' experience of complex/technical product and/or solution sales
  • Strong understanding of technology based sales solutions
  • Demonstrated success with account management and building long term relationships with customers
  • Results orientated and highly organised
  • Self-motivated driven to succeed
  • Strong customer service ethic
  • Highly autonomous with the ability to work on own initiative
  • Ability to confidently and clearly articulate complex business solutions
  • Ability to manage multiple stakeholders under pressure and at different levels

This is an exciting opportunity for you to take the next step in your career. Sage offers a collaborative and supportive environment that is invested in the development of its people. Come join us and Thrive!

About us

Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

We help drive today’s business builders with a new generation of solutions to manage everything from money to people.

Our social and mobile technology provides live information to enable our business builders make fast, informed decisions anytime, anywhere in the world. We support our business builders for life by offering choice, support, expertise and innovation. We champion their causes and provide world-leading advice and support when you need it most.

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