Senior Manager, Fraud & Financial Crime Complex Investigations


Are you a highly experienced risk professional with a background in undertaking complex fraud and financial crime investigations in financial services?

Join our Non-Financial Risk team, providing day-to-day Line 1 governance and oversight of the Macquarie Banking & Financial Services business. You’ll work to drive a high and consistent level of assurance around risk and controls; including fraud and financial crime risk management. 

In this role, you will investigate complex fraud and financial crime cases, provide support to civil investigations of fraud, internal fraud, serious employee misconduct, anti-money laundering (AML), sanctions and anti-bribery and corruption (AB&C) related matters. 

Your key responsibilities will include:

  • triaging referrals from Non-Financial Risk, Employee Relations, Legal, Integrity Office, Financial Crime Risk in the Risk Management Group, Operations and other teams in ascertaining whether enough grounds exist for the opening of an investigation;
  • maturing and maintaining best practice processes and procedures for undertaking complex investigations in accordance with Macquarie Group and Banking & Financial Services Fraud and Financial Crime polices;
  • reporting on key issues, challenges and achievements to Executives in relation to complex fraud & financial crime investigations, providing appropriate, timely advice and presenting key decisions requiring endorsement or noting from relevant Committees;
  • maturing and maintaining appropriate reporting for Committees relating to fraud & financial crime complex investigations;
  • working with Operational Risk, Fraud teams and other business stakeholders to identify opportunities for improvement in risk controls resulting from complex fraud and financial crime investigations; and
  • maintaining, maturing and shaping best practice investigative tools to ensure quality and timely outcomes.

To be successful in this role, you will have substantial investigative experience from within a large banking organisation with exposure across multiple retail and business banking products.  You will also have:

  • at least 8 years’ proven experience in undertaking employee related conduct or internal fraud investigations;
  • at least 6-8 years’ in undertaking complex external fraud investigations in either a Financial Services Industry or through law enforcement;
  • ideally have experience of at least 2-5 years’ investigating AML, sanctions, AB&C related investigations;
  • extensive networks across the fraud & financial crime sector domestically and/or globally;
  • extensive networks with law enforcement and regulatory financial intelligence units domestically and/or globally;
  • deep knowledge of AML legislation and regulations in Australia or equivalent jurisdiction;
  • sound knowledge of Whistle-Blower legislative requirements and proven experience in managing protected investigations;
  • thorough understanding of Sanctions and AB&C laws and regulations and fraud/fraud operations;
  • exceptional stakeholder management capabilities with demonstrated ability to influence key stakeholders through effective communication and persuasive presentations; and
  • outstanding leadership skills used to drive team and business outcomes and maintain high employee and stakeholder engagement.

Banking and Financial Services Group comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Banking and Financial Services Group operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking.

Find out more about Macquarie careers at www.macquarie.com/careers

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need


Are you a highly experienced risk professional with a background in undertaking complex fraud and financial crime investigations in financial services?

Join our Non-Financial Risk team, providing day-to-day Line 1 governance and oversight of the Macquarie Banking & Financial Services business. You’ll work to drive a high and consistent level of assurance around risk and controls; including fraud and financial crime risk management. 

In this role, you will investigate complex fraud and financial crime cases, provide support to civil investigations of fraud, internal fraud, serious employee misconduct, anti-money laundering (AML), sanctions and anti-bribery and corruption (AB&C) related matters. 

Your key responsibilities will include:

  • triaging referrals from Non-Financial Risk, Employee Relations, Legal, Integrity Office, Financial Crime Risk in the Risk Management Group, Operations and other teams in ascertaining whether enough grounds exist for the opening of an investigation;
  • maturing and maintaining best practice processes and procedures for undertaking complex investigations in accordance with Macquarie Group and Banking & Financial Services Fraud and Financial Crime polices;
  • reporting on key issues, challenges and achievements to Executives in relation to complex fraud & financial crime investigations, providing appropriate, timely advice and presenting key decisions requiring endorsement or noting from relevant Committees;
  • maturing and maintaining appropriate reporting for Committees relating to fraud & financial crime complex investigations;
  • working with Operational Risk, Fraud teams and other business stakeholders to identify opportunities for improvement in risk controls resulting from complex fraud and financial crime investigations; and
  • maintaining, maturing and shaping best practice investigative tools to ensure quality and timely outcomes.

To be successful in this role, you will have substantial investigative experience from within a large banking organisation with exposure across multiple retail and business banking products.  You will also have:

  • at least 8 years’ proven experience in undertaking employee related conduct or internal fraud investigations;
  • at least 6-8 years’ in undertaking complex external fraud investigations in either a Financial Services Industry or through law enforcement;
  • ideally have experience of at least 2-5 years’ investigating AML, sanctions, AB&C related investigations;
  • extensive networks across the fraud & financial crime sector domestically and/or globally;
  • extensive networks with law enforcement and regulatory financial intelligence units domestically and/or globally;
  • deep knowledge of AML legislation and regulations in Australia or equivalent jurisdiction;
  • sound knowledge of Whistle-Blower legislative requirements and proven experience in managing protected investigations;
  • thorough understanding of Sanctions and AB&C laws and regulations and fraud/fraud operations;
  • exceptional stakeholder management capabilities with demonstrated ability to influence key stakeholders through effective communication and persuasive presentations; and
  • outstanding leadership skills used to drive team and business outcomes and maintain high employee and stakeholder engagement.

Banking and Financial Services Group comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Banking and Financial Services Group operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking.

Find out more about Macquarie careers at www.macquarie.com/careers

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need

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