Client Service Consultant – Wealth


Do you have client service experience in Wealth Management or related products?  Are you passionate about delivering an exceptional client experience?  Do you thrive in a fast-paced environment?  Would you like the flexibility of working from home, working in the office or a combination of both?

Join our Wealth Client Experience team and a fantastic global organisation that will give you the chance to grow your career and take your knowledge to the next level.

Our Wealth Client Experience team supports advisers and clients across Australia regarding our Wealth Management products, including Cash Management Accounts, Self Managed Super Funds, Term Deposits, Online Trading Accounts and our Wrap platform. This is your chance to join the team and help us deliver world-class client services.

This is a fast-paced, structured contact centre environment where you will respond to queries from financial advisers and their clients. You will draw on your problem-solving skills and prior knowledge of the industry to provide the level of service they have come to expect from the Macquarie brand.

If you are looking for an opportunity to deepen your industry experience with a leading brand, this could be the opportunity you are looking for.

As a passionate people person, you’ll also bring the following skills and experience:

  • previous client service experience within the financial advice/Wealth Management industry
  • professional and engaging communication skills
  • genuine commitment to delivering exceptional outcomes for clients
  • strong systems experience and an ability to apply processes
  • the ability to problem-solve with a high attention to detail
  • experience or an understanding of banking or financial services is advantageous, though not essential.

As we are a national team, we are open to applications from candidates across Australia, however if you are located outside of Melbourne, Brisbane or Sydney this would be an ongoing work from home opportunity. 

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.


Do you have client service experience in Wealth Management or related products?  Are you passionate about delivering an exceptional client experience?  Do you thrive in a fast-paced environment?  Would you like the flexibility of working from home, working in the office or a combination of both?

Join our Wealth Client Experience team and a fantastic global organisation that will give you the chance to grow your career and take your knowledge to the next level.

Our Wealth Client Experience team supports advisers and clients across Australia regarding our Wealth Management products, including Cash Management Accounts, Self Managed Super Funds, Term Deposits, Online Trading Accounts and our Wrap platform. This is your chance to join the team and help us deliver world-class client services.

This is a fast-paced, structured contact centre environment where you will respond to queries from financial advisers and their clients. You will draw on your problem-solving skills and prior knowledge of the industry to provide the level of service they have come to expect from the Macquarie brand.

If you are looking for an opportunity to deepen your industry experience with a leading brand, this could be the opportunity you are looking for.

As a passionate people person, you’ll also bring the following skills and experience:

  • previous client service experience within the financial advice/Wealth Management industry
  • professional and engaging communication skills
  • genuine commitment to delivering exceptional outcomes for clients
  • strong systems experience and an ability to apply processes
  • the ability to problem-solve with a high attention to detail
  • experience or an understanding of banking or financial services is advantageous, though not essential.

As we are a national team, we are open to applications from candidates across Australia, however if you are located outside of Melbourne, Brisbane or Sydney this would be an ongoing work from home opportunity. 

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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