As part of one of the world's largest financial services companies with a presence in more than 100 countries, Citi Australia has provided financial services to Australian consumers, corporates, institutions and governments for more than 30 years. Recognised for its innovative range of global products and services, Citi today counts more than one million Australians and one thousand local corporate and institutional clients as valued customers.
Citi, the leading global financial services company, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Globally, Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
The Consumer Operations Operational Risk Manager role assists the business to deliver the banks operational risk framework and maintain a strong control focus across Credit Operations, Citiphone and Core Operations.
In this role you will contribute to the overall governance and risk and control reporting across Consumer Operations and its Control framework including the Annual Risk Assessment process, Process review testing programs and consolidated incident reporting and monitoring of corrective action plans. You will be responsible for continuously enhancing Consumer Operations controls through:
Key Skills and Experiences Required:
When you work at Citi, you’ll be working for an organization that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment.