Analyst II Business Process Transactions

DXC Technology
Analyst II Business Process Transactions
DXC Technology

We are seeking talented and energetic Trainee Case Managers to join our team on a permanent full-time basis. Our Trainee Program offers a step in the door to an exciting opportunity, we provide the information you need upfront, Flexible Start Dates, Customized Training, Rewarding Salaries, Internal growth Opportunities and the support you need to launch your new career.

You will provide needs-based services to people with work related injuries as well as be responsible for:

  • Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,
  • Ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013,
  • Liaising with injured workers, and their employers and treating practitioners to facilitate and support medical management and return to work activities.

    • The Trainee Program You will undergo 4 weeks' theoretical and practical training in workers’ compensation case management. During this time, you will learn about:

  • The life cycle of a claim
  • Medical treatment types and appropriate management
  • Payment of medical expenses
  • Weekly compensation entitlements
  • Return to work obligations, and how to facilitate early return to work outcomes • The legal side of workers’ compensation
  • Dealing with challenging conversations

    • You will spend time working with case managers and their multi-disciplinary teams:

  • Arranging medical examinations
  • Assessing and processing payments to stakeholders
  • Developing case management strategies
  • Reviewing and monitoring treatment requests
  • Liaising with stakeholders (injured workers, employers, and providers)

    • Further training will be provided to expand your knowledge of workplace injury management, return to work planning, dispute resolution and workers’ compensation law.

    Applicant Requirements

    We are seeking applicants with customer service and administration backgrounds, people currently working in insurance claims environment looking for a career change, recent graduates who have completed studies in Law, Business, Nursing, Allied Health, Psychology or those looking for a career change.

    Individuals who've worked in the Insurance, Allied Health, Legal or Financial Services industries would be well suited to this role.

    This role offers career development opportunities to more Senior roles within the Business.

    Applicants must have:

  • Strong analytical and reasoning skills
  • The ability to plan and organise work in a manner that ensures timeframes are managed
  • The ability to work concurrently across multiple Technology Platforms
  • A high level of organisational skills and high attention to detail
  • Excellent written and interpersonal skills, including the ability to liaise effectively with workers, employers, medical, paramedical, and legal practitioners
  • Ability to work within a team – in an office-based environment
  • Exceptional communication and customer service skills
  • Sensitivity to issues related to people with medical, cultural, and social needs
  • Be an Australian Citizen or Permanent Resident

    • Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

    DXC Technology
    Analyst II Business Process Transactions
    DXC Technology

    We are seeking talented and energetic Trainee Case Managers to join our team on a permanent full-time basis. Our Trainee Program offers a step in the door to an exciting opportunity, we provide the information you need upfront, Flexible Start Dates, Customized Training, Rewarding Salaries, Internal growth Opportunities and the support you need to launch your new career.

    You will provide needs-based services to people with work related injuries as well as be responsible for:

  • Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,
  • Ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013,
  • Liaising with injured workers, and their employers and treating practitioners to facilitate and support medical management and return to work activities.

    • The Trainee Program You will undergo 4 weeks' theoretical and practical training in workers’ compensation case management. During this time, you will learn about:

  • The life cycle of a claim
  • Medical treatment types and appropriate management
  • Payment of medical expenses
  • Weekly compensation entitlements
  • Return to work obligations, and how to facilitate early return to work outcomes • The legal side of workers’ compensation
  • Dealing with challenging conversations

    • You will spend time working with case managers and their multi-disciplinary teams:

  • Arranging medical examinations
  • Assessing and processing payments to stakeholders
  • Developing case management strategies
  • Reviewing and monitoring treatment requests
  • Liaising with stakeholders (injured workers, employers, and providers)

    • Further training will be provided to expand your knowledge of workplace injury management, return to work planning, dispute resolution and workers’ compensation law.

    Applicant Requirements

    We are seeking applicants with customer service and administration backgrounds, people currently working in insurance claims environment looking for a career change, recent graduates who have completed studies in Law, Business, Nursing, Allied Health, Psychology or those looking for a career change.

    Individuals who've worked in the Insurance, Allied Health, Legal or Financial Services industries would be well suited to this role.

    This role offers career development opportunities to more Senior roles within the Business.

    Applicants must have:

  • Strong analytical and reasoning skills
  • The ability to plan and organise work in a manner that ensures timeframes are managed
  • The ability to work concurrently across multiple Technology Platforms
  • A high level of organisational skills and high attention to detail
  • Excellent written and interpersonal skills, including the ability to liaise effectively with workers, employers, medical, paramedical, and legal practitioners
  • Ability to work within a team – in an office-based environment
  • Exceptional communication and customer service skills
  • Sensitivity to issues related to people with medical, cultural, and social needs
  • Be an Australian Citizen or Permanent Resident

    • Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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