Cloud Operations Engineer


DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com

TheDXC Cloud Operations Engineerfocuses on operating and maintaining the cloud environments of DXC customers as per the environment design and contractual agreements.

  • Main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service and to achieve a high level of customer satisfaction.
  • Experienced, multi-skilled professional, who can work within a team responsible for delivering reactive and proactive operational support end-to-end in DXC-managed cloud environments. T
  • Motivated to take strong ownership on actions, to find innovative ways to improve the services’ agility and efficiency, and to continuously gain more skills.

Responsibilities

  • Supports 24x7 operations of production cloud environments. Includes monitoring, incident response, answering service requests, and execution of changes.
  • Take ownership of incoming actions and issues and drive them to resolution.
  • Work within a multi-skilled Cloud Operations team. Consulting with other team members to extend your reach to get to success.
  • Proactively and continuously improve the service through.
    • driving further automation by scripting repeatable tasks
    • improving monitoring metrics to detect incidents before they occur.
    • fixing incident root causes by contributing code fixes or design changes back to the service specifications
  • Execute service requests logged by customers within scope of services.
  • Leverage automation tools and Infrastructure as Code tools to maintain environment and execute changes while adhering to change management process.
  • Understand and contribute to processes and tools used by team.
  • Identify areas of operations with quality deficits or automation opportunities and work to improve.
  • Contribute relevant automation and operation improvements back to development teams.

Required Skills and Qualifications

  • Experienced and/or certified in the Microsoft Azure cloud platform
  • Expertise in one or more of the following technical domains: Windows, Linux, Networks, Scripting, Security, Containers.
  • Ability to learn and adapt to new frameworks/technologies and quickly integrate with them for automation service delivery
  • Able to find effective workarounds to product limitations/constraints.
  • Team worker with strong ownership and drive
  • Previous experience in infrastructure or software automation delivery
  • DevOps & Agile methodology experience

Experience with the following operational tools, concepts & technologies are desirable:

  • Cloud systems configuration management tools
    • Azure Resource Manager templates
    • Terraform
  • Unix/Linux scripting - bash, ksh, Python
  • Windows batch and PowerShell scripting
  • Experience with JSON, YAML
  • Experience with continuous configuration automation/orchestration tools
    • Ansible
    • Git/Github
    • Kubernetes
    • Software Defined Networking
  • Automation, monitoring and management tools such as: Azure LAW.

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Shift– No shift work required, however expectation is successful candidate will participate in oncall roster

ClearanceMust be eligible and willing to to gain AGSVA baseline clearance

DXC Culture & Benefits
DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but not limited to:

  • DXC University
  • Education Assistance
  • Reward & Recognition
  • Staff Referral Program
  • Novated Leasing
  • Health Insurance (discount program)
  • Volunteer Days / Emergency Services

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

Your working environment

Virtual/flexible/on-site/travel
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.


DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com

TheDXC Cloud Operations Engineerfocuses on operating and maintaining the cloud environments of DXC customers as per the environment design and contractual agreements.

  • Main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service and to achieve a high level of customer satisfaction.
  • Experienced, multi-skilled professional, who can work within a team responsible for delivering reactive and proactive operational support end-to-end in DXC-managed cloud environments. T
  • Motivated to take strong ownership on actions, to find innovative ways to improve the services’ agility and efficiency, and to continuously gain more skills.

Responsibilities

  • Supports 24x7 operations of production cloud environments. Includes monitoring, incident response, answering service requests, and execution of changes.
  • Take ownership of incoming actions and issues and drive them to resolution.
  • Work within a multi-skilled Cloud Operations team. Consulting with other team members to extend your reach to get to success.
  • Proactively and continuously improve the service through.
    • driving further automation by scripting repeatable tasks
    • improving monitoring metrics to detect incidents before they occur.
    • fixing incident root causes by contributing code fixes or design changes back to the service specifications
  • Execute service requests logged by customers within scope of services.
  • Leverage automation tools and Infrastructure as Code tools to maintain environment and execute changes while adhering to change management process.
  • Understand and contribute to processes and tools used by team.
  • Identify areas of operations with quality deficits or automation opportunities and work to improve.
  • Contribute relevant automation and operation improvements back to development teams.

Required Skills and Qualifications

  • Experienced and/or certified in the Microsoft Azure cloud platform
  • Expertise in one or more of the following technical domains: Windows, Linux, Networks, Scripting, Security, Containers.
  • Ability to learn and adapt to new frameworks/technologies and quickly integrate with them for automation service delivery
  • Able to find effective workarounds to product limitations/constraints.
  • Team worker with strong ownership and drive
  • Previous experience in infrastructure or software automation delivery
  • DevOps & Agile methodology experience

Experience with the following operational tools, concepts & technologies are desirable:

  • Cloud systems configuration management tools
    • Azure Resource Manager templates
    • Terraform
  • Unix/Linux scripting - bash, ksh, Python
  • Windows batch and PowerShell scripting
  • Experience with JSON, YAML
  • Experience with continuous configuration automation/orchestration tools
    • Ansible
    • Git/Github
    • Kubernetes
    • Software Defined Networking
  • Automation, monitoring and management tools such as: Azure LAW.

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Shift– No shift work required, however expectation is successful candidate will participate in oncall roster

ClearanceMust be eligible and willing to to gain AGSVA baseline clearance

DXC Culture & Benefits
DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but not limited to:

  • DXC University
  • Education Assistance
  • Reward & Recognition
  • Staff Referral Program
  • Novated Leasing
  • Health Insurance (discount program)
  • Volunteer Days / Emergency Services

Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

Your working environment

Virtual/flexible/on-site/travel
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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