Senior Relationship Manager


  • Develop effective working relationships and work with product partners and other business units to identify opportunities and execute solutions
  • Provide a high level of customer satisfaction 
  • Join our reputable and high performing team  

About The Role

Role Location: 242 Pitt St, Sydney NSW 2000, Australia

Role Type: Full-time permanent
 

As a Senior Relationship Manager, you will be responsible for actively managing and growing a portfolio of accounts through client acquisition and exceptional customer service. It is expected that you have a clear understanding of the performance history and that you understand future plans of each portfolio before advice is given to the client. You will collaborate with product partners and other stakeholders to ensure an effective and value adding strategy is identified for the client whilst minimizing all potential risks to ANZ.

Your role is primarily responsible for deepening ANZ view of our clients and the industries in which they operate in order to improve strategic dialogue and identify business development.  

 
About You

To grow and be successful in this role, you will ideally bring the following:

  • Strong knowledge of financial statements and credit assessment skills incorporation (background of sound business lending)
  • Excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs
  • Demonstrated understanding of business needs and expectations and abilities to originate new business
  • Demonstrated people management and coaching skills
  • Strong verbal and written communication skills and technologically savvy
  • Ability to work autonomously, work with a team with proven analytical, negotiation and problem solving skills   

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

 

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

 
 

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

 
 

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS086627.

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