Associate Director Lending Services

  • Do you value Work/Life Balance and flexible working?
  • Do you want to be part of a team of diverse professionals?
  • Are you ready to be part of a high performing team?

About The Role
Role Location: Perth, WA
Role Type: Permanent Full-time
Lending Services manages high risk customers and impaired assets to achieve the best outcome for both ANZ and our customers. Lending Services has four strategic pillars, being Customer Experience, Staff Experience, Trusted Advisor and Well Managed.
As an Associate Director for Lending Services, you will be responsible for managing a portfolio of the Bank’s high risk and impaired assets, and you will manage a team of diverse professionals. As a strong leader, you will create clarity for your team and promote a culture of excellence, integrity, trust, continuous learning and growth.
Lending Services is focused on (1) treating customers ethically and fairly, (2) managing provisions within expectations such that there are no surprises, (3) managing reputational risk, (4) keeping stakeholders within the Bank adequately informed, (5) improving efficiency, (6) ensuring appropriate focus on compliance, and (7) building an advisory function that is highly respected bank wide and earns Lending Services the title of ‘Trusted Advisor’.
About You
To be successful in this role, you will ideally bring the following:

  • Extensive experience within banking/financial services industry with broad knowledge of banking products
  • Ability to build strong, respectful relationships
  • Highly developed negotiation and influencing skills
  • Strong client facing and stakeholder management experience
  • Strong credit and analytical skills
  • Experience managing a high functioning team
  • Loan workout experience will be well regarded but not essential

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS084895.


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