Service Delivery Manager – Cloud Services


About the Role

This is an exciting opportunity for a passionate Service Delivery Manager to join the Cloud Services team, part of the group responsible for the design, build and run of our core infrastructure landscape.

Key to your success is your knowledge and aptitude in engaging with a broad range of stakeholders and your ability to develop strong relationships around the delivery of cloud services across the ITS group.

Key Responsibilities:

  • Support a blended internal and outsourced team to ensure that Cloud services are designed, built and operated to agreed outcomes
  • Manage the design, project delivery and availability of Cloud (Iaas & PaaS) services to meet AGL business requirements
  • Partner with business and technology leaders to build an environment for continuous improvement of cloud infrastructure services
  • Build and foster a positive culture where internal and external resources are engaged and aligned to our strategy to achieve prioritised outcomes
  • Work with teams and partners to demonstrate thought leadership in bringing new ways of working into AGL
  • Financial acumen to forecast and manage approx. $10m p.a. in invoices and other team expenses

To be Successful, you'll have:

  • A wealth of experience in IT Management and the design, delivery and management of public/private Cloud technology.
  • Extensive technology knowledge in cloud architecture best practices, automation, key cloud concepts and PaaS.
  • People leader experience, comfortable working in a dynamic IT solution driven, ever changing environment.
  • Thinking outside the box is the normal for you and you can clearly and effectively communicate your ideas to a wide audience.
  • Highly developed communication, facilitation, presentation and reporting skills.
  • Highly developed mentoring and coaching skills.

What’s in it for you?

You’ll be working in an A-grade building with state of the art activity based working facilities. Being supported by our new flexible ways of working. We call it Smarter Working.

You’ll get the opportunity to work with some of the most engaged and innovative in the business. Being exposed to more opportunities to advance your skills and career.

Working in a company the size of ours the sky’s the limit for your career aspirations and we’re focused on investing in you.

About us

It truly is an exciting time to be part of AGL Energy as we lead the way in generating sustainable energy solutions for all Australians. With a heritage of over 175 years and listed in the top 50 companies on the ASX, AGL offers a genuinely diverse, safe and supportive work environment, where "actions not words" fosters a culture of achievement and personal development.

Come with us on a journey of exploration and creativity, doing the same things differently, better, faster by encompassing innovation and passion for a more sustainable world.

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