Senior Credit Officer


To deliver a best in class credit & collection management process and debt mitigation which is efficient, scalable and supports business growth and value.

Responsibilities: 

  • Provide support and direction to off shore collections team
  • Oversight of End to end credit activities for power and gas supplier
  • Create strategies to meet collection and write-off targets
  • Thorough understanding of the Payment Difficulties Framework
  • Contribute to an environment of continuous improvement in practices
  • Develop working relationships within the business to facilitate the accurate and timely flow of information and supporting analysis
  • Produce regular reports (weekly/ monthly/ as required) based on debt age and status category
  • Analyse credit risk and manage appropriate mitigation response 

 The ideal candidate: 

Exceptional communication, negotiation & relationship building skills, as well as:

  • Highly motivated professional and resilient
  • Demonstrated ability to manage multiple tasks according to priority
  • 2-3 years demonstrated experience working in a large organisation preferably in consumer energy managing high value and business collections and debt management activities 
  • Good working knowledge of key credit risk policy and debt provision principles
  • Timely management of active and final account transactions to closure or further debt collection activity / referrals / legal action where required


Before you go...let me tell you a bit about us. We are about market domination and having fun on the way there. We know how to celebrate when we smash it and we know not to sweat the small stuff. We are all about flexible working and, hand-on-heart, practice work life balance. We let you buy more leave and hand it out if you hang around for five years. We have no dress code and we give you a day off on your anniversary. There is sooooo much more, so jump on our careers site or LinkedIn and have a read about us........promise, it will make you smile!Telecommunications Company!, Awesome company benefits!, Opportunity to be part of a growing company!

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