Brand and Communications Manager

This role leads the brand and communications team and is responsible for leading Commander brand and marketing communication activities spanning awareness, consideration & prospect demand generation activities. Working with a range of stakeholders, the Brand & Communications Manager is responsible for brand management, marketing campaign development and execution and marketing efficiency in line with Commander's business plan.


  • Brand Management
  • Define and manage brand positioning and supporting guidelines in order to drive awareness, consideration & purchase intent
  • Establish a tracking framework that provides measurement and supports ongoing optimisation
  • Campaign Development
  • Oversee production/management of marketing campaigns, including key advertising and media supplier relationships
  • Maximise impact of campaign messages across the path to purchase
  • Liase with affiliate partners to generate sales leads
  • P&A budget management
  • Management of Commander marketing budget across both working and non working activities aligned to Commander's business plan
  •  Integrated Marketing plan
  •  Contribute to an integrated marketing plan for Commander through the leadership of a communications campaign calendar aligned to the target audience and key business objectives
  • Develop quarterly comms plan across media and communications
  • Execute the product roadmap to maximum sales impact
  • Performance monitoring
  • Deliver reporting requirements to measure the effectiveness of ATL campaign activity
  • Customer value proposition development
  • Define and manage brand strategy, proposition and proof points to drive competitive differentiation, consideration & purchase intent


  • 10 years experience in brand/communication roles either agency or client side working on services sector accounts (telco/energy highly desirable) including detailed knowledge of marketing theory and application in consumer markets
  • Previous experience leading teams of marketing professionals
  • Sound judgement and ability to effectively navigate new situations, including commercial negotiations
  • Excellent customer focus and ability to influence and manage executive client needs to deliver the right outcomes
  • Highly proficient communication skills to clearly articulate messages to an executive audience
  • Ability to drive to achieve outcomes in an ambiguous and often changing environment, across a senior stakeholder group
  • Customer insight and value proposition development
  • Commercial acumen – experience managing budgets, establishing reporting frameworks and driving ongoing optimisation in line with commercial objectives
  • Well developed project management and problem solving skills


  • Excellent customer focus with track record of leveraging customer insights to deliver business outcomes
  •  Demonstrates proactive team work and collaboration with others
  • Ability to drive to achieve outcomes in a changing environment
  • Effectively manages their time, resources and relationships to ensure that work is completed efficiently

And just before you go... a bit more about us. We are about market domination and having fun on the way there. We know how to celebrate when we smash it and we know not to sweat the small stuff. We are all about flexible working and hand on heart practice work-life balance. We let you buy more leave, and hand it out if you hang around for 5 years. We have no dress code and we give you a day off on your anniversary. There is sooooo much more, so jump on our careers site or LinkedIn and have a read about us........promise, it will make you smile! created position!, Fast-growing, ASX-listed Telco!, Great Career Opportunity!

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