Part time – Mon, Wed, Friday
About the role
Passionate about processes this is an exciting, challenging and busy role overseeing the offer to cash end to end setup of our new Viva Energy Retail Agent sites. You will ensure setup of our internal systems and business processes and ensure information is provided accurately so that the site is ready to trade on day 1. You will set up retail accounts, generate weekly sales reports on progress, ensure IT compliance, identify opportunities for process improvement and influence stakeholders both locally and offshore in our customer service centre in Manilla.
You will have strong attention to detail, problem solving and relationship skills. Ideally you will have experience in training, reporting and creation of process documentation. You will love to collaborate and work as part of a team and will demonstrate excellent understanding of customer service principles. You will thrive in a fast paced environment, excel at multitasking and be comfortable working to tight deadlines.
Viva Energy is Australia's newest but most experienced energy provider, bringing together the strength of two of the world's foremost energy companies – Shell and Vitol.
Viva Energy is a truly Australian run company proudly committed to building Australia's energy future. We represent many Shell products in the Australian market and this is a new and exciting phase in over 100 years of our operation in Australia. Our portfolio of assets includes the Geelong Refinery, more than 800 retail sites and an extensive network of terminals and depots around the country.
Viva Energy offers a genuine environment of collaboration, inclusion and empowerment. Working for a local, national organisation, you will see your direct impact on the business. Backed by Vitol, the world's largest independent trading company, Viva Energy is here to create an exciting future and has the resources and support to make it happen. Viva Energy empowers its employees to make a difference and think differently. Your high levels of success will be significantly rewarded in this exciting new phase of our organisation.
Applications close midnight 28/04/2017