Retail Operations Manager


What’s in it for you?

This is an on-road role where you would be building and delivering solutions across our network of retailers, you will be working with business, identifying opportunities for growth and developing the businesses you support. You will love the thrill and accomplishment that comes with partnering and lifting the capabilities of our partners. We offer the opportunity to work in an innovative and welcoming environment, we are excited about moving from a private entity to an ASX 100 listed company. Joining our successful business has many rewards, we pay super contributions at a rate higher, you’ll be able to build on your long-term security and you will also get supported with above market parental leave provisions. There are many other advantages, too. As part of our team, you will also get a 25 percent discount every time you fill up with Shell fuel.

About the role

This is a great opportunity where no two days will be the same, you will work autonomously within a territory, covering the Southern Eastern, Riverina and Central Western districts. You will manage the relationship between Viva Energy and the Retailer at site level, ensuing consistent delivery of our customer commitment. You will be visiting sites ensuring regulatory and contract compliance, as well as partnering to optimise the sites. You will love negotiating, this role will see you negotiating, operationalizing and running commercial agreements across the network.

About you

To be successful in this role you will be customer obsessed with Sales experience, preferably in a retailing environment. You will have demonstrated success and a background in delivering solutions within a highly competitive market space. You will be naturally curious, seeking to innovate, understand trends how to differentiate from our competitors. You will enjoy working autonomously, have excellent communication skills, and experience in leading change across multiple stakeholders. You will have strong organisation skills and time management with a keen eye for detail and have the ability to articulate your ideas and approaches succinctly

About us

We are the exclusive licensee of Shell fuels and distributor of Shell lubricants in Australia.

Viva Energy Australia is one of this country’s largest and most successful energy companies, with operations right across the continent. We’re proud to be Australian, proud of our 110-year history, and extremely proud of our achievements as we strive to become Australia’s most respected energy company.

Australia relies on Viva Energy. We supply around 25% of Australia’s fuel, refuelling 4.4 million trucks, buses, cars and motorcycles, as well as 1,000 ships and 350,000 planes each year. Today we have the capacity to store 2 billion litres of crude and refined product, and we continue to invest significantly in our business to make our local operations even stronger. Over 1,700 people choose to work with us. We inject about $1 billion into the national economy each year through wages and services.

Viva Energy makes, imports and delivers the fuels, lubricants, chemicals and bitumen Australians rely on to reach their destinations. We’re with workers on their daily commute. We’re with families on their school run and truck drivers moving freight across the country. We’re with machinery operators in the mining industry and help fuel the aviation and marine industries, playing our part to keep Australia moving.

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