We have a very exciting opportunity for a Store Leader to join our team at Telstra Store Claremont! You will lead, inspire and develop store staff in achieving store profit including sales targets, customer targets, team metrics and operational execution.
We put the customer at the heart of everything we do, so we are looking for people who are as passionate about customer service as we are!
You will create an environment of Personalised service, where the team take ownership of the whole experience, anticipate customer’s need and recover the situation when things go wrong. Telstra Country Wide is responsible for serving customers in metropolitan, regional, rural and remote areas of Australia through our retail network – which includes Telstra Stores, licensees, retailers and partners. TCW provides telecommunications products and services, from home and mobile phones and devices, to fixed and wireless internet and Pay TV services. The key commercial objective for TCW Retail Stores is to maintain market share in all products whilst driving best practice customer service levels in all channels.
Key accountabilities include:
What you will bring:
If this sounds like you, please apply today. We would love to hear from you!
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex