Senior Account Executive

Who We Are:

Telstra is Australia's leading ICT services company employing over 37,000  staff, being the most well-known brand in the technology and communications industry.

We offer a full range of technical and professional services in all ICT markets throughout Australia – with a focus on delivery of these services into the Department of Defence.

Our Vision:

Adding to Telstra's portfolio of well-known Australian organisations, Defence has signed a $1.1 billion agreement with Telstra for the provision of telecommunications services.

The agreement will enable Defence to transform its communications technology including better integrating fixed telecommunications with satellite and tactical networks.

Telstra’s aim is to deliver technology that can become the backbone of Australian Defence for the next decade and beyond. The agreement represents the largest customer undertaking in Telstra’s history and will support military operations at home and abroad.

We are seeking the most talented people to transform the Defence communication network and take it into another dimension.

The Role:

The Senior Account Executive role will lead Telstra’s engagement within the Defence portfolio - involving strategic account management and engagement with executive level customers, solving complex business challenges and promoting the Telstra brand.


  • Establish/Manage strategic customer relationship/s and ongoing development of relationship/s to achieve customer satisfaction including, executive level customer contact plans across multiple business units.
  • Manage significant internal and external stakeholder management issues.
  • Lead large virtual teams in the delivery of commercial proposals to Defence – noting the focus on ICT Professional Services.
  • Achieve Revenue and Sales Objectives for a defined portfolio of strategic customers
  • Develop, lead and implement the account strategy via the relevant account plans and portfolio plan including the forming of commercial judgment relating to cross BU impact, competition issues and commercial trade-offs required to achieve the sales strategy
  • HSE Responsibility: Take reasonable care for your own safety and the safety of others, comply with and implement any reasonable Telstra HSE instruction, policy, standard, minimum requirement or procedure, and support Telstra to meet its duties under the relevant safety and environmental legislation.

Candidates must hold a current Defence clearance to be considered. This role will require you to hold and maintain an Australian Government NV1 security clearance

Telstra is a diverse and inclusive organisation - women are highly encouraged to apply! A career at Telstra can lead down many paths. There is a variety of roles to suit all sorts of skills, but you will also have the chance to learn from the best people everyday. There are a range of lifestyle products and services that you can access through our “My Rewards” program, options to purchase additional leave, paid parental leave and the list goes on. And in case you haven't heard we're well known in the market for our best in class flexible working practices.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website:

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