Are you looking for a change and something different? Ever wanted to work for a start-up organisation and be part of building something from the ground up? Well if you're intrigued and want to know more, carry on reading.
Belong started in October 2013 with the purpose of shaking-up the competitive home broadband market by providing Australians with great value ADSL and nbnTM network services, and in October 2017, we extended our offer to mobile plans. We understand that staying connected is important to modern life, so our plans come with generous data inclusions and options to help customers get the most out of their dataful life. We're all about keeping it simple: hassle free, flexible and affordable. What you see is what you get.
About The Role
With a thriving customer base and rapid expansion underway as we launch mobiles to complement our broadband range of products, it’s important that we engage and delight our customers with an exceptional experience from the time they join. Supporting this, we’re growing our O2A (Order-to-Activate) team to ensure we deliver on this promise by providing a smooth onboarding journey for our customers and that their service is up and running in a reasonable timeframe. We are now on the hunt for O2A Specialists on Short Term Contracts until the end of November 2018.
As an O2A Agent, you’ll be in the frontline team that processes sales orders that have fallen into the manual work queues. You’ll advocate for the customer’s needs and desires, which in turn will enable us to achieve our ambitious growth targets. We’ll train you on our systems and processes, ensuring you develop expertise in the O2A function so that you can deliver world class customer service.
On a day to day basis some of the activities you may be involved in,
So, Who Are We Looking For?
We would love to hear from those who have,
Please note that these roles are Short Term Contract roles and will be running until the end of November 2018
If this role excites you then we would love to hear from you. Apply NOW!
Belong is full of customer loving, product shaping, market creating and technology building people; passionate about making things straight forward for our customers. If this sounds like you, we’d love to hear from you!
We work flexibly at Belong. Talk to us about how this job could be flexible for you. We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex