FBB Product Senior Specialist

Belong started in October 2013 with the purpose of shaking-up the competitive home broadband market by providing Australians with great value ADSL and nbnTM network services, and in October 2017, we extended our offer to mobile plans. We understand that staying connected is important to modern life, so our plans come with generous data inclusions and options to help customers get the most out of their dataful life. We're all about keeping it simple: hassle free, flexible and affordable. What you see is what you get.

What you’ll do

The Fixed Product Senior Specialist leads the development and management of the Belong fixed product catalogue and associated core roadmap, service innovation and tactical offers that align to our purpose of building an enduring customer following. You’ll work with a range of internal & external stakeholders to deliver products that delight our customers. With the worlds of mobile and fixed broadband converging, this role will be instrumental in shaping the way customers access and use data so come in with your eyes open, be flexible and ready to accomplish big things as we move forward!

So, who are we looking for?

  • Capable of interpreting customer and market insights to inform & design the development of new market leading product propositions.
  • Strong analytical and commercial skills to understand product profitability and build compelling offers that are valued by our target customers.
  • An enthusiastic technologist who can simultaneously hold a conversation with an engineer whilst developing differentiated customer value propositions with marketing. 
  • A willingness to embrace change and drive it across a small but growing organisation.
  • Ability to work independently and autonomously to deliver outcomes
  • Strong stakeholder management skills and the ability to influence at all levels
  • Digital experience – designing, selling or fulfilling products or enabling business processes through digital channels.

    Belong is full of customer loving, product shaping, market creating and technology building people; passionate about making things straight forward for our customers. If this sounds like you, we’d love to hear from you!

    We work flexibly at Belong. Talk to us about how this job could be flexible for you

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