Lead Field Service Engineer


Job Description

Stryker - One of Australia's Best Places to Work since 2014!

We are proud to be a worldwide leader in the medical device industry that is committed to changing lives through collaboration, dedication and ground-breaking technology. We provide innovative orthopaedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 550 employees locally and 33,000 globally, we have a strong presence in all capital cities across Australia and New Zealand. Our employees are passionate, set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies.

The Role:

As a Lead Field Service Engineer you will join the Medical team in Sydney, NSW! In this role, you will be responsible for driving results and engagement across the Medical Field Service team. You will lead, prioritise and implement projects that deepen customer relationships and improve sales growth. 

Who We Want:

  • Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity.
  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
  • Effective communicators. People who can interpret information clearly and accurately, to concisely communicate results and recommendations to stakeholders, senior management, and their teams.
  • Accuracy-oriented team leaders. Providing direct oversight of processes and results, people who ensure accurate and timely completion of projections, forecasts or reporting.
  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What You Will Do:

As the Lead Field Service Engineer, you will:

  • Engage, coach and develop a team of Field Service Engineers to maximise technical competency and customer experience
  • Develop strong relationships with a range of internal and external stakeholders
  • Execute and coordinate highly responsive repair and maintenance support
  • Implement processes that support the growth of the Technical Operations group, build organisational capacity and enhance customer experience

To join us, click apply now!

#LI-SSP

Work From Home: No

Travel Percentage: Up to 50%


Job Description

Stryker - One of Australia's Best Places to Work since 2014!

We are proud to be a worldwide leader in the medical device industry that is committed to changing lives through collaboration, dedication and ground-breaking technology. We provide innovative orthopaedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 550 employees locally and 33,000 globally, we have a strong presence in all capital cities across Australia and New Zealand. Our employees are passionate, set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies.

The Role:

As a Lead Field Service Engineer you will join the Medical team in Sydney, NSW! In this role, you will be responsible for driving results and engagement across the Medical Field Service team. You will lead, prioritise and implement projects that deepen customer relationships and improve sales growth. 

Who We Want:

  • Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity.
  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
  • Effective communicators. People who can interpret information clearly and accurately, to concisely communicate results and recommendations to stakeholders, senior management, and their teams.
  • Accuracy-oriented team leaders. Providing direct oversight of processes and results, people who ensure accurate and timely completion of projections, forecasts or reporting.
  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What You Will Do:

As the Lead Field Service Engineer, you will:

  • Engage, coach and develop a team of Field Service Engineers to maximise technical competency and customer experience
  • Develop strong relationships with a range of internal and external stakeholders
  • Execute and coordinate highly responsive repair and maintenance support
  • Implement processes that support the growth of the Technical Operations group, build organisational capacity and enhance customer experience

To join us, click apply now!

#LI-SSP

Work From Home: No

Travel Percentage: Up to 50%

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