About The Role
Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent
Shift Schedule: 40 hours per week
As a Small Business Manager, you will retain and grow revenue, deposits and share of wallet through cross selling and relationship managing a set of existing medium to high value ANZ small business customers. You will hold needs-based conversations with customers to uncover and meet financial needs and management of customers is done “remotely” (phone/email/fax) from a central location.
Your role is to also resolve customer issues and undertake account management tasks associated with relationship management of customers and collaborate within own team and contribute to a high performance culture. You will also work effectively with stakeholders, SBS & BBM, local markets and business partners.
To be successful in this role, will ideally bring the following:
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.
You may apply for this role by visiting ANZ Careers and search for reference number AUS090576.