Manager Core Infrastructure Engineering

nbn Australia


Additional Job Description

Reporting into the National Manger Core Infrastructure Services this position is for a strategically minded Engineering Manager who can manage Engineering Operations and Delivery teams in a high paced environment, driving nbn’s culture and values whilst achieving results.

As Manager Core Infrastructure Engineering responsibilities will include managing the Engineering team to drive operations and delivery improvements across the Core infrastructure environments, whilst also advocating continuous improvement; measured from Customer feedback, from the monthly and quarterly Operations and governance meetings.

The Manager Core Infrastructure Engineering will be responsible for ensuring the infrastructure lifecycle/ roadmap is maintained for the owned platform and driving forward automation and self-service across Hybrid Cloud environments. Furthermore, there will be an expectation to maintain and develop effective Vendor relationships to assist in the timely resolution of any risk/threats to the environment. Manage Opex and capex as per the agreed budget. The Engineering manager will also be a key stakeholder in the management of internal customer expectation across providing infrastructure as a service and capacity management including infrastructure capacity reporting and management in conjunction with the Infrastructure SME team.

A bit about your role

Outlined below are the core duties that the Manager Core Infrastructure Engineering, the role will be responsible for delivering:

  • Manage the Engineering team and drive operations and delivery improvements across the Core infrastructure environments including Capacity management and lifecycle management of the Hybrid Cloud core infrastructure.
  • Manage the core infrastructure transition process to operations with set governance and baselines.
  • Ensure a catalogue of the core infrastructure and the lifecycle management/maintenance schedule and plan across the platform.
  • Drive the set platform strategy and infrastructure capacity strategy in the design solution provided to customers.
  • Drive and manage the infrastructure upgrades including operational tasks and lifecycle maintenance are completed on time and on budget with minimal to no disruption across the infrastructure platforms.
  • Operational and delivery relationship management driving managed service level relationship with the nbn Private Cloud customers such as FTTC, HFC and other internal nbn customers to make sure we are delivering and operate services to SLA and to commitment of the service level agreement in place with the nbn customers.

A bit about you

To be successful in the role of Manager Core Infrastructure Engineering you will likely demonstrate the following Skills/Experience:

  • Track record designing and operating complex Infrastructure environments within enterprise/ Telco organisations.
  • Proven Technical experience managing solutions consisting of Databases, Storage, and Compute and Networking infrastructure in a complex technical environment.
  • The ability to to build and motivate high profile, high performance technical teams.
  • Experience in Delivering and Managing mission critical infrastructure with adherence to ITIL principles.
  • Commercial & Financial acumen and the ability to manage large Capex/Opex budgets.
  • Excellent communication and stakeholder managing skills, capable of working effectively with multi-functional teams and external vendors.

Life at nbn

At nbn you’ll be joining a team that believes there is strength in diversity and opportunity through inclusion. We’re building an inclusive and diverse workplace where different perspectives, thinking and skills are valued and people are supported to achieve their potential. We’re committed to our goal of increasing the presence of women and Aboriginal and Torres Strait Islander peoples in the business and have a focus on increasing diversity amongst our leadership teams.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

nbn is a fast moving organisation with lots to deliver - so we may not always wait until the job ad expires before reviewing applications. As a result, you should submit your application as soon as possible!

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

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