Communications Advisor

nbn Australia


nbn seeks to create an inclusive and diverse workplace that is reflective of the wider communities in which it operates and balancing opportunity for all. We are building a culture where different perspectives, thinking and skills are valued, and people are supported to achieve their potential. In particular, nbn is committed to increasing the participation of women in our organisation and especially women in leadership positions.

Your role in the future:

As Communications Advisor, you will be responsible for planning, managing, co-ordinating and executing the communication plans and tactical schedules for HFC Service Operations teams.

This role will require previous experience in communications management, including strategy, planning and implementation, within a project environment utilising digital mediums including online, social media and video to ensure the use of the best medium(s) when targeting a variety of audiences.

You will need to be a fast learner, agile and adaptable with a can-do attitude. The ability to confidently engage and build relationships with stakeholders will be key to your success while working across multiple channels, streams and projects concurrently.

You can contribute to:

  • Supporting the HFC SOPs communications strategy
  • Internal and inter-departmental operational BAU communications
  • External Service Delivery Partner operational BAU communications relating to HFC SOPs
  • External Retail Service Provider communications via internal customer relationship managers relating to HFC SOPs
  • Supporting the delivery of HFC SOPs projects, day-to-day operations and change management program as relevant to portfolio
  • Supporting communication via multiple channels, including PowerPoint, video and visual media
  • Supporting employee engagement strategy and tactics for HFC SOPs
  • Community management on Workplace social media platform
  • Content creation, management and support for knowledge management systems

A bit about us:

nbn is the team behind the design, build and operation of the nbn™ network. Working for nbn, you’ll be part of one of the largest technology infrastructure projects Australia has seen, providing you with loads of opportunities, great flexibility, and a collaborative culture. You’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek imaginative solutions to new questions every day.

We are dedicated to providing all Australians with access to the benefits of fast broadband. But the nbn™ network is so much more than access to fast internet. A state of the art communications network helps ensure our digital future, and gives Australians the opportunity to be more productive, more creative, more efficient, and more connected – benefits we can all enjoy for decades to come, no matter where we live.

A bit about you:

Previous experience in communications role which has involved the management, including strategy, planning and implementation is essential and you will be able to demonstrate your creative and innovative thinking when designing communications thorough a variety of mediums.

You will be able to demonstrate well-developed research and analysis skills, excellent organisational skills and strong verbal and written communication.

Previous experience in SharePoint for intranet and document management is essential and an understanding of the Telecommunications industry would be highly beneficial.

How to apply:

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume and cover letter. An example of your work or portfolio will also be beneficial.

nbn is a fast moving organisation with lots to deliver - so we may not always wait until the job ad expires before reviewing applications. As a result, you should submit your application as soon as possible!

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network.

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