Retail Sales Consultant - Canberra - Full Time


We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.


About Us

Medibank is a leading private health insurer with 40 years of experience delivering better health to Australians. We look after the health cover needs of millions of customers and deliver a wide range of programs to support health and wellbeing in the community.

The Opportunity

Now is the time for you to become a part of our Retail Sales Team. As a Full-Time Sales Consultant for our Canberra store, you will help our Medibank customers choose the perfect cover for themselves and their families.

You will be a part of a strong and supportive team that puts our Customers first, exploring to understand their needs and providing them with peace of mind around their health.

You will deliver awesome customer experiences that result in strong customer advocacy, building confidence in our products and services.  You will ensure our customers leave our stores better informed, better off and better supported by Medibank.

Our team is determined and motivated to reach individual, store and company targets.

Key responsibilities include:

  • Finding sales opportunities in each customer interaction by providing solutions to our customers needs;
  • Making health insurance simple and easy for our customers to understand;
  • Ensuring all daily KPI's in relation to customer service, sales and retention activities are met; and
  • Proactively seeking new business relationships while maintaining high levels of customer service.


About You

You have a solid background in sales and are capable of connecting with a diverse range of customers.  You are looking to work with an iconic brand and are passionate and dedicated to delivering a strong customer and sales experience.

You present as a highly motivated and engaged sales professional who thrives on a 'sales through service' culture. Remaining positive, resilient and accountable, you deliver operational excellence and achieve your targets. Your results driven nature will ensure a continual focus on service and delivery, helping you to be successful in a fast paced retail environment.

What We Offer

In return for your hard work we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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