Manager - IT Demand & Estimation

We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.


About Us

At Medibank we stand for better health for better lives.

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians


The Opportunity

As a Resource Demand & Fulfilment Manager with Medibank, you will have the overall responsibility of leading and driving quality resource planning, and an Enterprise view of Demand, Capacity and Supply.

You will also be responsible for defining and implementing strategies for the resource management function that drive continuous improvement, and create the necessary system to deliver on resource demands, project objectives and enabling the business to build the required capabilities for future demand.

Key responsibilities will include:

  • Governing demand and estimation processes across solution delivery and facilitating estimation process for Corporate Planning as well as projects pipeline
  • Working closely with Solution Delivery teams to improve resource planning and estimation through regular consultation;
  • Championing and managing opportunities to drive efficiencies, increase resource utilisation and reduce costs;
  • Facilitating process compliance and problem resolution in relation to estimation, capacity management and project recharge functions;
  • Reviewing strategy and roadmap plans for the Resource Demand and Fulfilment functions, aligning to the Medibank business and T&O strategy;
  • Working with leadership teams and assisting Portfolio Managers to develop initiative proposals, including the delivery scope, time and cost estimates, benefits, risks and delivery options.


About You

    • To be successful in this role you will be a strong influencer, with outstanding communication skills. You will have demonstrable knowledge of relevant SDLC methodologies including Agile/Scrum/Lean/Kanban. You will have held a product owner (or similar) role previously and you will have the experience working in large project groups and conducting formal workshops involving multiple parties.
    • Proven experience in managing demand process to monitor projects pipeline to ensure that project resourcing is forecasted, and resource plans/budgets are produced
    • Proven experience in planning and generating strategic Resource Demand and Fulfilment insights spanning Waterfall and Agile projects.

A background in financial services or health insurance would be advantageous but this is not essential for this role.


What We Offer

In return for your hard work we offer a range of great benefits. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

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