Care Coordinator - South Australia


Who we are

We promote the values of better health at every level, caring for the health of those we work with and those we work for.

We encourage work-life balance and flexibility, and are more motivated by being ethical and acting with integrity.

We work together with a shared passion to make a difference and promote better health, for all.


The Opportunity

Working across the CareComplete suite of programs, and in partnership with general practitioners, you will deliver a range of integrated services to provide an additional, coordinated support system to patients with complex health needs.

Our model is based on evidence that people with long-term health conditions achieve positive outcomes when they and their families, community partners and health professionals are informed, motivated and working together. Our focus is on empowering patients to take positive steps to improve their health, avoid preventable hospital admissions, take pressure off the healthcare system, and ultimately advance patient outcomes. Read more about our innovative suite of programs here: CareComplete.

We are looking for clinical or allied health professionals to be the face of CareComplete across our South Australian territory. As a Care Coordinator, you will utilise a coordinated and integrated approach to healthcare, facilitating health behaviour change and care coordination with patients across a range of settings, including within primary care practice, in patient homes and virtually via telephone. 

Key responsibilities in the role include, but are not limited to:

  • Embedding health behaviour change principles into the delivery of the program to empower and increase patient ownership of their health.
  • Ensuring clinical quality and patient centred care is being provided to program participants, particularly those that help minimise preventable hospital admissions.
  • Collaborating with non-clinical support teams in a team care approach.
  • Developing effective relationships with primary and secondary care organisations.

About You

To be successful in this role you will be an APHRA or similarly re registered clinical or allied health professional with experience in care coordination. Exposure to the primary, community and/or aged care settings and a solid understanding of chronic disease management principles is also required. Experience in using IT systems for recording and monitoring of patient activity, as well as, an ability to effectively manage and prioritise your work duties, will be key drivers of your success. Most importantly, you will be passionate about influencing positive change in healthcare.

This is a full time role with the requirement to travel within and outside the region. A valid driver's license and personal vehicle are mandatory requirements for the role (travel reimbursements will apply). 

What We Offer

In return for your hard work we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.


Are you viewing this job on LinkedIn? Click here to apply