Business Development Manager


Who We Are
We promote the values of better health at every level, caring for the health of those we work with and those we work for.

We encourage work-life balance and flexibility, and are more motivated by being ethical and acting with integrity.

With a workforce of over 1,300 dedicated health professionals, including 1,000+ clinical professionals, we are committed to making a difference to the health and wellbeing of millions of Australians every year.


The Opportunity
Working across a suite of programs for Medibank Health Solutions (MHS) , you will be responsible for the development and execution of a business development strategy that supports the commercial growth of the programs in the external market. This program has huge potential to positively impact people’s lives. Learn more about our innovative suite of programs and opportunities by clicking here: CareComplete.

As the Business Development Manager you will lead all business development activities with external customers including but not limited to; government funders, hospitals and Private Health Insurers (PHI). Accountable for the business planning, financial modelling and contract implementation of new accounts you play a key role ensuring that CareComplete programs are promoted in accordance with clinical, financial, operational, contractual and reputational program objectives.

Key responsibilities include, but are not limited to:

  • Designing, implementing and delivering a sales vertical approach to secure commercially viable future contracts under agreement with Medibank Health Solutions (MHS);
  • Working in collaboration with the Business Engagement Manager and Operations Leads to ensure  appropriate contract management for the portfolio of customers to which the role is aligned;
  • Identifying and securing new business from both existing and new clients in line with the Customer Engagement Plan and leading bids in the planning and retention of existing customers;
  • Working collaboratively with the bid team to identify bid opportunities, complete bid no/ bid appraisals and prepare and lodge tender submissions;
  • Acting as an advocate for your clients where appropriate to ensure internal barriers are overcome to achieve program results and leveraging the existing services and capabilities within our business to develop new programs and service offerings;
  • Working collaboratively with the Operations team to ensure relevant opportunities are aligned to workforce and business capabilities and commercials; and
  • Adopting a culture of continuous quality improvement, and including quality initiatives in the customer action plan.

Please note we are open to the role being based in Melbourne or Sydney.

About You
This role is perfect for you if you have a demonstrated passion for business development and managing customer relationships. You will have proven experience dealing with commercial issues and program-based services in the health care sector. You present as a self-motivated, results driven professional, with the ability to scope, develop and execute on business proposals.

Your excellent communication, interpersonal and stakeholder management skills, ability to build relationships and commercial acumen will set you up for success in this role, as will proficiency with IT systems to prepare reports and presentations.

While not mandatory, project management and call centre experience and knowledge would be advantageous. Prior Health/ Human Service industry experience will be highly regarded, as will be a tertiary qualification in Nursing, Allied Health, Health Education / Health Promotion or Clinical Disciplines.


What We Offer
In return for your hard work we offer a range of great benefits. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

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