Wrap Client Service Consultant – Brisbane


Are you currently working in the superannuation space and looking for your next career move? Do you work with an Independent Adviser’s team and want to broaden your skill set? We want your Wrap expertise to support our Wealth clients, so put your exceptional customer experience skills to work in joining us as a Wrap client service consultant.

As a Wrap Client Service Consultant, you will be working in a fast moving and ever-changing environment where you will be required to provide a consistent, yet specialist client experience for a range of client groups.

In this role, you will be the first point of contact for phone and email-based enquiries for customers of our retail bank. You’ll provide extraordinary customer service and take ownership of client queries. You’ll work to deadlines to meet our customer’s needs and liaise with the other teams to problem solve and deliver solutions.

You will have previous experience within Wrap or Superannuation and you will have professional communication skills, strong problem-solving skills and the ability to follow processes and procedures.

In return, we will enable you to develop your skills, as well as provide you will a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below.

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. 

Find out more about Macquarie careers at http://www.macquarie.com/careers.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.


Are you currently working in the superannuation space and looking for your next career move? Do you work with an Independent Adviser’s team and want to broaden your skill set? We want your Wrap expertise to support our Wealth clients, so put your exceptional customer experience skills to work in joining us as a Wrap client service consultant.

As a Wrap Client Service Consultant, you will be working in a fast moving and ever-changing environment where you will be required to provide a consistent, yet specialist client experience for a range of client groups.

In this role, you will be the first point of contact for phone and email-based enquiries for customers of our retail bank. You’ll provide extraordinary customer service and take ownership of client queries. You’ll work to deadlines to meet our customer’s needs and liaise with the other teams to problem solve and deliver solutions.

You will have previous experience within Wrap or Superannuation and you will have professional communication skills, strong problem-solving skills and the ability to follow processes and procedures.

In return, we will enable you to develop your skills, as well as provide you will a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below.

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. 

Find out more about Macquarie careers at http://www.macquarie.com/careers.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

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