Voice & Video/WebEx Networks Engineer

We need a talented and driven team player to join our Voice networks services team. The scope of technical functions that are covered by this team include Cisco Call Manager, Telepresence, Cisco Video End Points, Video Conferencing, WebEx, Expressways, SME Clusters,  Jabber, Gateways, and Voice Recording amongst other technologies.

You will work in a multi-talented and diverse team across geographical locations, which creates a fast-paced and challenging environment.  Previous Voice and Video network experience is required with a preference for candidates who have worked in a global network environment.

An inquisitive mindset in technology and exposure to at least 1 programming or scripting language would also be beneficial but not required.

As a well-rounded Voice Engineer you will help design, build, test, release and manage Voice and Video network solutions to meet business, service and lifecycle network requirements. This key role demands a highly motivated individual with a solid Voice & Video engineering background. You are self-starter with a can–do attitude on top of being meticulous and thorough as well as possessing excellent communication skills.  

We are seeking a great problem solver who is able to assimilate data in order to resolve issues.

Key skills and responsibilities will be to:

  • perform proactive platform systems management
  • resolve operational issues
  • ongoing upgrading and maintenance of associated platforms
  • perform root-cause analysis and solve problems
  • design and build operational reports to provide an overview of service health
  • design and implement solution to meet service and business requirements
  • work with product vendors to troubleshoot issues
  • provide first-class system support from initial contact to closure
  • execute maintenance and disaster recovery tests on a scheduled basis or as required
  • identify, report and resolve poorly performing system issues using agreed troubleshooting tools and processes.

Please apply via the following link with cover letter, and CV. Alternatively to find out more about the position at www.macquarie.com/careers or please email Nicky Bell @  nicky.bell@macquarie.com for further information.

The Corporate Operations Group (COG) brings together specialist support services including workplace, human resources, market operations and technology. COG's purpose is to drive operational excellence through business-aligned services with a focus on quality, cost and risk. COG comprises the following divisions: Business Improvement and Strategy, Business Services, Human Resources, Market Operations, and Technology.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available. Our Technology Returner program is an opportunity for you to re-integrate yourself into the workforce following an extended professional career break. Find out more and apply at https://www.macquarie.com/au/about/careers/jobs/returner-program.

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