UX / UI Design Lead


In this role, you’ll partner with product and business teams to drive our design strategy and elevate design practice across Banking and Financial Services. You’ll manage the design team’s operations, ensure design excellence, and help shape our design culture. You’ll optimise and enable the design team to focus on designing and delivering great products and experiences.

What you’ll do:

Strategic design

  • In collaboration with product owners, engineers, and business leaders, you will be hands-on in design discovery and experimentation to uncover opportunities and progress strategic design initiatives forward, producing prototypes, visual and interaction designs and design templates.

Design Ops

  • Management of UX/UI design operations including resourcing, planning and process. Identify team needs and implement required changes in process, tools, documentation, and asset management to make sure designers are working at optimum efficiency.
  • Lead the execution of design strategy and champion best practice as you guide the team through all phases of design development, from ideation to execution and post-launch success tracking and iteration.
  • Lead the development and evolution of our client research and testing practice, ensuring quality and efficiency in generating user insights and gathering feedback.  
  • Support and empower designers to develop their skills and expertise, in particular enabling three direct reports to grow in their careers and maximize influence and impact.

Design system management

  • Champion adoption of our design system and consistency of client experiences across our teams and products. Support the evolution and continual improvement of design system patterns and components with robust experimentation and validation loops.
  • Lead design system governance and change management processes, enabling open contribution, clear communication and ensuring quality and efficiency are optimised.

What you’ll bring to the role:

  • Practical, hands-on design experience. You will have shipped multiple consumer and/or business products and understand what it takes to create exceptional client experiences.
  • You’ll have experience leading customer-facing product design teams and a deep understanding of all disciplines across UX and UI design. You’ll excel at inspiring others to carry forward and execute a strategy without needing to be in the room.
  • Excellent communication skills and a collaborative and respectful approach to leading a team. You’ll have proven experience consistently demonstrating credibility in cross-functional interactions.
  • A user and data-focused design mentality and commitment to design excellence, constantly looking to hone your team’s instincts through user feedback and data insight. You understand the role and importance of qualitative and quantitative methodologies.
  • Proven experience working within and leading large design systems.

If this sounds like you, please send your CV and a portfolio link. We’d like you to be able to show your abilities to us in an interview, through portfolio showcasing experience where you have previously lead UX/UI design for digital products.

About us:

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.  

Find out more about Macquarie careers at http://www.macquarie.com/careers.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.


In this role, you’ll partner with product and business teams to drive our design strategy and elevate design practice across Banking and Financial Services. You’ll manage the design team’s operations, ensure design excellence, and help shape our design culture. You’ll optimise and enable the design team to focus on designing and delivering great products and experiences.

What you’ll do:

Strategic design

  • In collaboration with product owners, engineers, and business leaders, you will be hands-on in design discovery and experimentation to uncover opportunities and progress strategic design initiatives forward, producing prototypes, visual and interaction designs and design templates.

Design Ops

  • Management of UX/UI design operations including resourcing, planning and process. Identify team needs and implement required changes in process, tools, documentation, and asset management to make sure designers are working at optimum efficiency.
  • Lead the execution of design strategy and champion best practice as you guide the team through all phases of design development, from ideation to execution and post-launch success tracking and iteration.
  • Lead the development and evolution of our client research and testing practice, ensuring quality and efficiency in generating user insights and gathering feedback.  
  • Support and empower designers to develop their skills and expertise, in particular enabling three direct reports to grow in their careers and maximize influence and impact.

Design system management

  • Champion adoption of our design system and consistency of client experiences across our teams and products. Support the evolution and continual improvement of design system patterns and components with robust experimentation and validation loops.
  • Lead design system governance and change management processes, enabling open contribution, clear communication and ensuring quality and efficiency are optimised.

What you’ll bring to the role:

  • Practical, hands-on design experience. You will have shipped multiple consumer and/or business products and understand what it takes to create exceptional client experiences.
  • You’ll have experience leading customer-facing product design teams and a deep understanding of all disciplines across UX and UI design. You’ll excel at inspiring others to carry forward and execute a strategy without needing to be in the room.
  • Excellent communication skills and a collaborative and respectful approach to leading a team. You’ll have proven experience consistently demonstrating credibility in cross-functional interactions.
  • A user and data-focused design mentality and commitment to design excellence, constantly looking to hone your team’s instincts through user feedback and data insight. You understand the role and importance of qualitative and quantitative methodologies.
  • Proven experience working within and leading large design systems.

If this sounds like you, please send your CV and a portfolio link. We’d like you to be able to show your abilities to us in an interview, through portfolio showcasing experience where you have previously lead UX/UI design for digital products.

About us:

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.  

Find out more about Macquarie careers at http://www.macquarie.com/careers.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

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