Training Specialist, Business Banking

About the role:

Our technology platform is designed to support strata and professional body corporate managers in seamless administration. As a Training Specialist, you will provide effective product training for new and existing software clients as well as internal stakeholders.

Responsibilities will include:

    • Delivery of client product training by webinar and face to face
    • Delivery of internal product training by webinar and face to face
    • Creation and maintenance of a product training database
    • Maintenance of client training records
    • Contribution to training plans and materials
    • Providing assistance to client support team as required

To be successful in this position, you will have previous experience as a Training Specialist and possess a knowledge of strata software and strata management processes. You will also be able to demonstrate the following:

    • Certificate IV in Training and Assessment (preferred but not essential)
    • Previous experience conducting training of strata management software
    • Strong written and verbal communication skills
    • The ability to handle multiple tasks and prioritise these effectively
    • A flexible and hands on approach with a team focus
    • Ability to build effective relationships internally and externally
    • Ability to articulate and problem solve with a high attention to detail
    • Flexibility to travel interstate

If you are looking for that next challenge in your career, please submit an application online. For a confidential discussion, please contact Georgie Brown on (03) 9635 8891.

About us:

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.

Find out more about Macquarie careers at

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

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