Technology Support Analyst


You’ll be in a hands-on position working closely with the business technology vendor partners to support and maintain commercial, scalable platforms that aid the continued growth of the business. In this role you will be responsible for providing support to the business across the end-to-end technology environment.

As a first point of contact for all staff who require help or information regarding technology you will have an immediate impact on the service to the business and be the face of technology support to the user community for software applications and IT services. You will bring your excellent communication skills, enabling you to assist clients over the phone as well as face to face. You will be able to think on your feet, have a flexible and easy-going manner, the ability to multi-task and prioritise.

You’ll have a demonstrated ability in effective problem resolution, adhering to call logging and escalation procedures, collaborating with the Technology Manager and third party vendors for urgent or critical issues, and assisting in continuous streamlining of Service Desk processes to improve service to customers.

Working in a dynamic and collaborative team it’s essential that candidates bring strong experience in level 1 and 2 Service desk and /or Desktop Support, have appropriate tertiary qualification or equivalent commercial experience, with experience in the following:

  • Windows 10 PC support via phone, email, and remote assistance tools
  • Microsoft Office 365
  • Microsoft Active Directory
  • Mobility device support
  • Ideally have familiarity with Salesforce and/or DocuSign

If this role sounds like the right opportunity to further your career, please apply via the link.

Our Specialised and Asset Finance Division provides innovative and traditional capital, finance and related services to clients operating in selected international markets. With offices in Australia, New Zealand, Asia, North America and Europe, Specialised and Asset Finance specialises in:

  • leasing and asset finance
  • tailored debt and finance solutions
  • Asset remarketing, sourcing and trading.

About Commodities and Global Markets

Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.

Our commitment to Diversity and Inclusion 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.


You’ll be in a hands-on position working closely with the business technology vendor partners to support and maintain commercial, scalable platforms that aid the continued growth of the business. In this role you will be responsible for providing support to the business across the end-to-end technology environment.

As a first point of contact for all staff who require help or information regarding technology you will have an immediate impact on the service to the business and be the face of technology support to the user community for software applications and IT services. You will bring your excellent communication skills, enabling you to assist clients over the phone as well as face to face. You will be able to think on your feet, have a flexible and easy-going manner, the ability to multi-task and prioritise.

You’ll have a demonstrated ability in effective problem resolution, adhering to call logging and escalation procedures, collaborating with the Technology Manager and third party vendors for urgent or critical issues, and assisting in continuous streamlining of Service Desk processes to improve service to customers.

Working in a dynamic and collaborative team it’s essential that candidates bring strong experience in level 1 and 2 Service desk and /or Desktop Support, have appropriate tertiary qualification or equivalent commercial experience, with experience in the following:

  • Windows 10 PC support via phone, email, and remote assistance tools
  • Microsoft Office 365
  • Microsoft Active Directory
  • Mobility device support
  • Ideally have familiarity with Salesforce and/or DocuSign

If this role sounds like the right opportunity to further your career, please apply via the link.

Our Specialised and Asset Finance Division provides innovative and traditional capital, finance and related services to clients operating in selected international markets. With offices in Australia, New Zealand, Asia, North America and Europe, Specialised and Asset Finance specialises in:

  • leasing and asset finance
  • tailored debt and finance solutions
  • Asset remarketing, sourcing and trading.

About Commodities and Global Markets

Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.

Our commitment to Diversity and Inclusion 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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