Platform Communications Coordinator
Macquarie’s Banking and Financial Services Group (BFS) comprises retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.
The Products and Technology division of BFS sees product teams working together to share specialist expertise across all divisions and develop solutions that meet the needs of specific target markets.
The Wealth Division offers a number of financial products and services that are offered through a variety of traditional and digital channels. Together, these products and their distribution are referred to as the Wealth Platform.
Platform Product Management, as part of the Wealth Division of BFS, has an exciting new opportunity to join their Platform Communications Team. The Platform Communications Team is a specialised function to support communications as it relates to a number of our Wealth products and services, including Macquarie Wrap.
Reporting to the Platform Communications Owner, the role will be responsible for support and oversight of the end-to-end communications and production processes, and supporting the Platform Communications Owner with key Platform Communication initiatives and projects, aimed to continually improve the customer experience with Wealth Platform Communications.
The core focus of this role will be to work closely with Product Managers and the Platform Communication Team’s digital production specialists on briefing in the marketing/communication/production needs; and to ensure product-related communications are fit for purpose, timely, accurate and monitored for updates.
The role will also work very closely with BFS marketing and communications teams to ensure consistency of messaging, tone-of-voice and the sharing of knowledge as it relates to marketing and communication initiatives across the broader BFS business.
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Banking and Financial Services Group (BFS) comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. BFS operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking.
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