Home Loan Retentions Consultant


Join a fast paced, high performing team with a vibrant culture-centred around delivering exceptional client experiences.

As a Home Loan Retention's Consultant, you will proactively manage a portfolio of existing home loan customers to encourage loyalty by providing market leading home loan solutions. You will use your problem solving and objection handling skills to have effective conversations with the aim of reducing customer attrition. 

Your strong organisation skills and sales experience will help you plan and prepare for your multi-tasked day focusing on inbound calls for new enquiries, outbound calls to manage your pipeline as well a timely management of emails. 

Your outstanding communication skills, client-centric approach and problem-solving skills will allow you to build strong relationships with internal and external stakeholders to achieve superior client outcomes.  

In return, you will be able to develop your skills and take your career to new heights in a high-growth business, as well as a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. 

If you like the sound of joining this fast paced, dynamic and high performing team, please apply by applying via the link below. 

About Banking and Financial Services 

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.  

Our commitment to Diversity and Inclusion  

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.  

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.  

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.


Join a fast paced, high performing team with a vibrant culture-centred around delivering exceptional client experiences.

As a Home Loan Retention's Consultant, you will proactively manage a portfolio of existing home loan customers to encourage loyalty by providing market leading home loan solutions. You will use your problem solving and objection handling skills to have effective conversations with the aim of reducing customer attrition. 

Your strong organisation skills and sales experience will help you plan and prepare for your multi-tasked day focusing on inbound calls for new enquiries, outbound calls to manage your pipeline as well a timely management of emails. 

Your outstanding communication skills, client-centric approach and problem-solving skills will allow you to build strong relationships with internal and external stakeholders to achieve superior client outcomes.  

In return, you will be able to develop your skills and take your career to new heights in a high-growth business, as well as a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. 

If you like the sound of joining this fast paced, dynamic and high performing team, please apply by applying via the link below. 

About Banking and Financial Services 

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.  

Our commitment to Diversity and Inclusion  

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.  

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.  

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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