Customer Solutions Associate

Customer Solutions Associate 

This is an excellent opportunity for a highly motivated individual with prior call centre, retail, hospitality or other customer service experience to join a successful business and drive their career forward.

As a member of the Customer Solutions Team, you will be responsible for delivering high quality customer service to all of Macquarie Leasing's customers. Working in a team-based environment primarily on the phone, you will take ownership of customer enquiries end to end, handling inbound and outbound calls.

About you

To be successful in this role, you will be able to demonstrate a passion for customer service and the ability to work in a fast-paced environment. Knowledge and understanding of lending/leasing products is also highly regarded but not essential as training will be provided.

You will also be able to demonstrate the following:

  • Genuine interest in building a career in financial services.
  • A commitment to provide excellent customer service
  • Strong written and verbal communication skills.
  • Negotiation and problem solving skills.
  • Excellent organisational and time management skills.
  • Ability to work autonomously, and as an active team member.
  • Tertiary qualifications are desirable but not essential.

At Macquarie, we offer you the experience and freedom to own your career whilst making your mark within a highly successful organisation.  

To apply please follow the link to submit an application online. If you require further information please contact Melissa Liekens on

About us

Corporate and Asset Finance Group provides innovative and traditional capital, finance and related services to clients operating in selected international markets. With offices in Australia, New Zealand, Asia, North America and Europe, Corporate and Asset Finance specialises in:

  • leasing and asset finance
  • tailored debt and finance solutions
  • asset remarketing, sourcing and trading.

Find out more about Macquarie careers at 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

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