Branch Consultant – 6 Month Max Term Contract - Banking and Financial Services - Adelaide

Branch Consultant – Adelaide – 6 Month Max Term Contract

Macquarie’s Banking and Financial Services business (‘BFS’) is undergoing a transformation and we are looking for an exceptional Branch Consultant to join us on our mission.

Reporting to the Branch Manager within the Sales Service Centre & Operations (SSC&O) division, you will use your initiative and relationship building skills to provide an exceptional client experience.

About the role:

Branch Consultants manage client enquiries and assist clients to resolve all queries relating to BFS’s products and identify opportunities to further assist our clients with their overall banking needs. Consultants are also responsible for maintaining a comfortable and clean environment that represents the values and brand of Macquarie and ensure all relevant documentation on Macquarie's products are available to clients.

Key Responsibilities

  • Provide an exceptional client experience during every interaction, with end to end accountability
  • Assisting clients with their banking enquiries across BFS products
  • Ensure that all tasks are completed in a timely manner and within SLA
  • Provide an exceptional client experience during every interaction, with end to end accountability
  • Proactively seeking opportunities to provide banking solutions to our clients
  • Embrace our digital solutions and help drive our goal to be Australia’s number 1 digital bank
  • Identify business and process improvement opportunities
  • Strengthen relationships with internal stakeholders
  • Adhering to compliance and regulatory standards
  • Ensure prompt transfer of correspondence relating to complaints or issues

About you:

  • Tertiary qualifications in a business related discipline; Post-Graduate qualification, CFA and RG146 would be highly regarded;
  • Previous client facing experience within a financial institution;
  • A keen interest in investment markets, banking and wealth creation;
  • Excellent organisation skills and an ability to multi-task and manage changing priorities;
  • A strong client servicing focus and excellent communication skills (both written and verbal);
  • Be a strong team player;
  • Attention to detail a must.

If this sounds like you, go ahead and apply via the below link – we look forward to you joining the BFS journey. Alternately please reach out to Aimee Muschamp at for a confidential conversation.

About us:

Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients.

Find out more about Macquarie careers at

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

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