Function Supervisor | Casual


Who are we?
NORTHS located in Cammeray is one of four sites within the Norths Group. NORTHS has evolved into a sophisticated and innovative entertainment and recreational centre, servicing Sydney's Lower North Shore community. This is an exciting time to join NORTHS and build your successful career in hospitality!
The role
We are currently seeking casual Functions Supervisors to join our fun yet professional Functions team. Reporting to the Senior Function Sales Coordinator and the Customer Service Manager on shift you will primarily be responsible for function operations and having a strong focus on exceptional customer service. 
Our Service Standards, which NORTHS live and breathe by are outlined below and demonstrate what we are looking for:

  • Acknowledge
  • Respect
  • Engage
  • Appreciate
  • Smile

Key Responsibilities and Duties will include:

  • To ensure room setup, service, and sequence is in accordance to client expectations and according to established procedures
  • Assist in supervising all operational aspects of the department
  • Setting up and packing down of the functions
  • Food & Beverage service
  • Lead, train and mentor the functions team
  • Drive service excellence by being a true role model
  • Monitor and action improvements based on customer feedback
  • Communicate effectively with Kitchen department in regards to requirements

To be successful in this role you will possess:

  • Flexible with working hours; days, nights and weekend work
  • Previous experience in functions
  • Current NSW RSA & RCG
  • Exceptional attention to detail
  • Ability to empower others and set goals
  • Excellent knowledge of food and wine
  • Passion for creating high standards of excellence
  • Exceptional interpersonal, administrative and organisational skills
  • Demonstrate a positive attitude no matter the situation

What do you get in return?

  • Free onsite parking
  • Discounted rates on meals
  • Discounted Gym membership at $8 per week
  • Career progression
  • Access to Norths Group Academy
  • Extensive training and development
  • Newly renovated club to work in
  • Appreciation culture

Strong availability over a seven day week is a must. If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers’ expectations and has them returning to their Club again and again, we would love to speak with you. 
If you are ready to join us please click apply.
For further information please contact Tarryn Sheehy, People & Culture Advisor, on Tel. 9245 3000.

Onsite parking available, Great career progression, Discounted meals and gym membership

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