Join a high performing culture of talented people, who are highly motivated and passionate about building and implementing information based solutions. We are innovative and different because YOU are… we pride ourselves on our team of diverse, high performing Deloitte Professionals who are talented, supportive, inclusive and social - and who are at the heart of our success. Our aim is to ensure that all our people feel comfortable to bring their whole selves to work, and as a result, create a workplace that encourages the true spirit of 'And different'.
From day one at our firm you’ll be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed - in every sense of the word. At Deloitte, we assume that you perform other roles within your life….you could be a student, a teacher, a passionate hobbyist and a caring family member. We recognise the importance of balance and embrace agility, understanding that this means different things to each and every one of our employees.
About the team
At Deloitte Operate, we take pride in delivering value into customer technology and business operations; through comprehensive Cloud, Platform, Application and Business Insight specialist support services, with a core focus on service delivery & management. The Operate formula of "Integration - Automation - Optimisation" provides customers with the increased value, transparency and flexibility they need in a trusted service provider. Through Deloitte Operate, clients can differentiate their own services by leveraging our mature IT Service Management capabilities and augmenting their teams by partnering with our best people, processes and technologies required to deliver managed support services and business insights at scale”.
About the role
Overall responsibility for the BAU service management team, technical account management team and face of Deloitte’s managed services’ delivery strategy with the client’s business, using industry standard best practices (based on ITIL, ISO27K / CoBIT etc.).This role reports into the customer delivery and operations manager.
The Service Manager will be responsible for accomplishing the following:
An Australian Citizen or Permanent Resident