Expression of Interest - Identity and Access Management


About the Role

Primary responsibility for service delivery of the IAM environment for client projects with a secondary responsibility to participate in IAM development activities.

Further duties would be:

  • Support and maintain the IAM environment;
  • Responsible for L2 and L3 - Incident management and problem management with project team;
  • Develop break fixes, deploy patches, work with Project team;
  • Participate in change management, deployments, production testing ;
  • Work with infrastructure, platform, security team to triage, resolve, and remediate issues;
  • Develop, enhance and deploy preventative and corrective maintenance tools;
  • Enhance alarming and monitoring of the solution;
  • Ability to cover 24x7 on-call support as required;
  • Mentor team for L2 and L3 incident management;

About you
• Solid experience in design, delivering and supporting Identity and Access management solutions;
• Experience in hands-on experience on ForgeRock Identity and Access Management tools – OpenAM, OpenIDM, OpenDJ;
• Understanding of Identity and access management domain;
• Install, configure, deploy and support the solution;
• Experience working in support environment;
• Desired - Experience with other IAM tools such as Oracle, Sun, SailPoint, CA, is a big plus etc;
• Desired - Hands-on experience with AWS deployments, Ansible, Openshift and Docker;
• Desired - familiarity in working with ServiceNow, DataDog, OpsGenie etc;

Does this sound like you?

If so, please contact James Francis in our Talent team on

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