Director - New Business Quality

*We are open to applicants in Sydney or Melbourne for this role*

About the opportunity:

Our Consulting practice is expanding rapidly and we are looking to speak with experienced Director level candidates to assist with strengthening our Consulting practice delivery capability, capacity and competency.

Deloitte’s Consulting practice aims to be the undisputed leader in reinventing business and government for the future. It combines specialist skills in operations, finance, people management, strategy and technology with extensive industry experience to make a difference to the operational performance of our top tier public and private sector clients.

About the work:

The candidate will join our team responsible for delivery excellence, quality and risk across the Consulting practice. This team focuses on the following areas:

  • Assessing and advising on the Firm’s largest and most complex proposals and projects.
  • Mitigating risks associated with priority engagements, determining the commercial considerations and developing contractual constructs that both facilitates the execution of the work as well as protects the Firm.
  • Building-up of our client engagement capabilities, facilitating the deployment and adoption of enabling methods, tools and processes for the delivery of our services via standard approaches.
  • Managing our portfolio of investments in new products, services and innovations.
  • Regional and cross business collaboration.


The role will be the lead and primary point of contact between the Service Area Leaders and our team for allocated portfolios.

Acting as the principal business partner and trusted advisor for delivery excellence, quality and risk related matters to the Consulting Executive, Service Area Leaders, Engagement Partners and Senior Directors, Typical activities include:

  • Leading portfolio governance meetings with Service Area Leads to identify focus areas for support
  • Working with the business to identify required engagement governance frameworks
  • Onboarding Lateral Hire Partner

Providing guidance on delivery excellence, commercial, quality and risk related matters for major opportunities and priority engagements throughout the project lifecycle. Typical activities include:

  • Undertake QA review of SOW and Proposals for high value and complex engagements, as required
  • Identifying emerging issues and trends as relevant to the portfolio
  • Providing practical advice on resolution and facilitate “back on track” processes

Proactive collaboration and engagement with other teams within the Deloitte Consulting ecosystem, such as the project delivery teams, Pursuit Centre of Excellence, Legal, Commercial etc. Typical activities include:

  • Working with Legal, Commercial and the business to shape and finalise compliance tables and agreements
  • Supporting investments in capability (new services and products, strategic alliances, transactions and lateral hires)
  • Providing advice and guidance on due diligence, contract development and negotiation, on-boarding etc.,
  • Evaluation and improvement of business wide service excellence frameworks, tools and processes

To be successful in this role you will have:

We are seeking highly motivated individuals who aspire to work on the most challenging problems and enjoy building trusted advisor relationships with executives.

Specifically, we are looking for exceptional talent in the following skills, experience and knowledge:

  • Very strong leadership, influencing and communication skills.
  • Advanced inquiring, challenging and critical thinking ability.
  • Exceptional writing skills.
  • Well-developed senior stakeholder relationship and influencing skills.
  • Proven ability to work in or adapt to a large scale global professional services or consulting business.
  • Large scale $million+ strategic sourcing, contract and performance management experience.
  • Solid acumen in relation to service excellence, commercial negotiations, quality assurance and risk management constructs

About us: Deloitte Culture

We pride ourselves on having a team of diverse, high performing professionals who are talented, supportive, inclusive and social – they are at the heart of our success. Our aim is to ensure that all our people feel comfortable to bring their whole selves to work, and as a result, create a workplace that encourages the true spirit of 'And different'.

From day one you’ll be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed – in every sense of the word.

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent & exceptional Deloitte experience globally.

Next steps:

Please send through an application or contact Suzanne Dunne on from the Deloitte Talent Team for further information.

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