Deloitte Digital - Service Design Senior Consultant (Melbourne)


Here’s your moment of truth.
Deloitte Digital Now Recruiting Service Designers.

This could be the moment that changes everything. If you’re ready to work at the forefront of Service Design, creating experiences that matter for Australia’s biggest business challenges, start your journey here.

Deloitte Digital is Australia’s largest creative and design studio. We use Human-Centred Design to create amazing experiences and deliver impactful business outcomes. Our dedicated team of service designers sit at the forefront of this mission and we work alongside other disciplines across Deloitte to create an impact that matters.

As a service designer at Deloitte Digital, you will be working on projects in a collaborative team environment, following Design Thinking and Human-Centred Design principles to create meaningful solutions for our clients and their employees, users and customers.

Your responsibilities

  • Leading a single stream of research to help inform business decisions
  • Leading the analysis and synthesis of data to generate insights to apply to the improvement of the business
  • Supporting the development and execution of high quality artefacts supporting our insights and recommendations
  • Supporting the alignment of clients around digital adoption, agile, & lean design and innovation delivery
  • Coaching more junior members of the Deloitte teams with a focus on crafting a successful and client centric environment that facilitates opportunities to develop for all levels of staff

Your skills and experience

  • At least 3 years of human-centered design, or similar, professional practice; consulting experience is a plus
  • A passion for creating human-centred experiences that delight end users and that solve business problems
  • Demonstrated ability to work within multi-disciplinary teams, as well as manage smaller projects end-to-end
  • A desire to contribute to the broader success of the Experience Design team by playing a mentoring and coaching role to other team members
  • The ability to get your hands on with design and prototyping tools such as Adobe CS/CC (InDesign, Photoshop, Illustrator etc.), Axure, Sketch, or other design tools is a bonus
  • You will have a tertiary qualification in UX, interaction design, product design, visual design, industrial design, architecture or other relevant design discipline

We believe people work best when they’re excited by the products and markets they work with, feel supported through great teams and when they’re empowered in a fast moving and dynamic environment filled with opportunity. We take coaching and career progression seriously and have a strong focus on supporting people realise their potential and career aspirations. We also have an incredible culture and encourage a flexible and inclusive work environment.

In this role, you’ll be joining a team that creatively works through complex issues to create an impact that matters. So what are you waiting for?

Our Culture
We are innovative and different because YOU are… we pride ourselves on our team of diverse, high performing Deloitte Professionals who are talented, supportive, inclusive and social - and who are at the heart of our success. Our aim is to ensure that all our people feel comfortable to bring their whole selves to work, and as a result, create a workplace that encourages the true spirit of 'And different'.

From day one at our firm you'll be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed - in every sense of the word. At Deloitte, we assume that you perform other roles within your life….you could be a student, a teacher, a passionate hobbyist and a caring family member. We recognise the importance of balance and embrace agility, understanding that this means different things to each and every one of our employees.

Next Steps
If this sounds like an exciting career challenge, that aligns with your personal goals and expertise, we want to hear from you. Check out our YouTube page and social channels for further insights into life at Deloitte. In the meantime, we look forward to receiving your application.

The minimum salary offered for this role is $90,000 AUD.

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