Business Service Officer - Tax Management Consulting


Our Tax & Legal business is transforming – we are shifting and changing the way we work; who we are, what we do and how we do it. As a Business Service Officer in our Tax Management Consulting team you can expect to help business create new best practice standards in tax processes, controls, outputs and automation solutions.

About the role:

The Business Operations Team in the Tax & Legal practice is responsible for the ownership of the end-to-end compliance function for a small pilot set of clients. This team consists of Australian and EDC (Hyderabad, India) team members.

As the Business Service Officer you will be responsible for providing administrative compliance management and supporting the Workflow process & Optimization Lead and Business Operations Lead in ensuring the smooth running of the Business Operations team function.

Your primary role is the management, coordination, quality oversight and maintenance of the administrative functions of compliance engagements within the Tax & Legal Business Unit. The purpose of this role is to provide outstanding centralised compliance engagement coordination, consistent service support and proactively manage the administrative function, ensuring that correct hygiene and procedures are followed delivering excellence in operational efficiencies. Key duties will include but are not limited to setting up client briefings, delivering data requests, engagement set up, drafting letters, lodgement and billings.

You will regularly liaise with a varied stakeholder group, including our EDC team in India to ensure the effective performance and high quality standards of the Business Operations Team within the Tax & Legal practice.

You will be able to operate in a transforming environment, as the operating model shifts and changes to deliver on operational best practice.

About you:

You will be able to to build strong professional relationships, while implementing best practice in operations/project management to maximise financial return. You will have sound skills in MS Office and experience with data bases such as Sharepoint.
Essential competencies include:

  • Strong verbal and written communication skills
  • Outstanding attention to detail and ability to meet project deadlines
  • Ability to work effectively independently and as part of a team
  • Strong stakeholder management skills
  • Ability to co-ordinate diverse teams, including offshore teams
  • Proven experience in coordinating projects
  • ‘Can do’ attitude

About us: Deloitte Culture

We pride ourselves on our team of diverse, high performing Deloitte professionals who are talented, supportive, inclusive and social – and who are at the heart of our success. Our aim is to ensure that all our people feel comfortable to bring their whole selves to work, and as a result, create a workplace that encourages the true spirit of 'And different'.

From day one at our firm you will be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed – in every sense of the word.

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

For a confidential discussion regarding this opportunity, please contract Gemma Battison from the Talent Acquisition Team.

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