Data Analyst - Loyalty Performance


We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.

About Us

Medibank is a leading private health insurer with 40 years of experience delivering better health to Australians. We look after the health cover needs of millions of customers and deliver a wide range of programs to support health and wellbeing in the community.

The Opportunity

Join a newly established team of Loyalty Performance as a Data Analyst and analyse the performance of a compelling health and wellbeing offering which will activate, engage, drive loyalty and enhance the health of our members.

The team you will join is responsible for driving a fundamental shift in Medibank's consumer proposition from a health insurer to a health assurer.

Key responsibilities will include:

  • Working in close partnership with Strategy & Insights, Customer Analytics / Data Science and Finance teams to develop superior customer-targeted marketing strategies that can be applied to campaigns to deliver a strong ROI;
  • Providing a mix of both customer and business analytics, delivering insights and models that drive forward projects and new products; and
  • Profiling members and identify triggers that will influence behaviour. Overlay existing propensity, mixed management and segmentation models.

About You

To be successful in this role you will have experience working with large customer or transaction-level datasets. This will be demonstrated through your knowledge of advanced analytical tools such as SAS/SAP BW/SQL. Not to mention your commercial experience with analytical and statistical techniques such as cluster analysis, regression, profiling, data mining, and tests for significance / effectiveness.

What We Offer

In return for your hard work we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance. Furthermore, we take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

Are you viewing this job on LinkedIn? Click here to apply