Strategic Insights Analyst
Commonwealth Bank of Australia
CommSec is Australia's leading provider of direct retail stockbroking and margin lending services through its own brand and to advisers and institutions via CommSec Adviser Services (CAS).
Our focus on digital capability ensures we are investing in our growth and delivering a seamless customer experience. We provide our customers with easy-to-use investment tools and resources to put them in control of their investment decisions, listening along the way and applying analytics and innovation helping improve our focus and enhancing our customer's experience. We are building the future and we'd like you to help us on this journey.
Are you passionate about translating data into compelling, meaningful insights?
Reporting into the Senior Manager, Strategic Insights, you will work as part of the broader Customer Insights and Analytics Teams to deliver data-drive insights and recommendations to facilitate decision-making across CommSec.
You will use these insights to provide a clear understanding of how customer behaviour motivates change in the business and provide recommendations as to how this can be used to increase customer satisfaction and revenue.
Our culture of inclusion
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and improving the financial well-being of people, businesses and communities. At CommBank you can be you.
We value you and won’t leave you hanging. Our advertising closes 5th October but expect to hear from us within a week of your application. Best of luck!