This is a Part Time opportunity, offering 25 hours per week. Shift information outlined below:
Monday - Thursday 11.00 - 4.00
Friday 12.00 - 5.00
At CommBank we never lose sight of the role we play in other people’s financial wellbeing. Our goal is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams and aspirations.
The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Supported by world class technology, we’re able to offer market-leading products that best suit their financial needs and goals.
What will you do?
As a Branch Concierges you’ll create a great customer experience from the time customers walk in the Branch to the time they leave. With an approachable manner you’ll welcome and build rapport with customers, while also ensuring their needs are being met by the most appropriate branch specialist. Join us and play an essential role ensuring we assist all customers in a timely manner leading to the best possible customer experience.
What will help you succeed?
We’re looking for highly motivated and enthusiastic candidates who are dedicated to ensuring our customers have outstanding experiences in branch. You’ll need to be confident in achieving targets through identifying and providing financial solutions to our customer’s individual needs. With a confident and friendly manner, you’ll have no hesitation in approaching customers as they walk in to guide them in the right direction.
Although previous banking or financial experience would be helpful, a strong sales and service background is more important.
There are many benefits to working for CommBank including state of the art technology, discounts on a range of financial products, a corporate wardrobe, nationally accredited training and a commitment to offering employees the opportunity to further their careers within the bank.